Is RZSurroundHelper.exe safe?
No antivirus engine detected malware, while the verified Razer signature, long-established prevalence, covered domain checks, and matching publisher history strongly support legitimate software.
All 75 antivirus engines were free of detections, including 17 tier-1 engines, and the executable carries a verified Razer USA Ltd. signature. One sandbox mapped activity to process injection and defense impairment, but it issued no malicious runtime finding, and neither checked domains nor inspected child files supplied corroborating threat evidence.
2e0095e5fb1b84aff1…2fe15e346e2405Recommended next actions
Before running
Run it only when it came from the developer's official site or another source you independently trust.
If you already ran it
Keep normal device protection enabled and stop if the file behaves unexpectedly.
Intelligence
The saved assessment, checked against the scan evidence and recorded coverage.
The reasoning behind this verdict
This section explains the evidence supporting the verdict and keeps conflicting or missing signals visible.
All 75 antivirus engines were free of detections, including 17 tier-1 engines, and the executable carries a verified Razer USA Ltd. signature. One sandbox mapped activity to process injection and defense impairment, but it issued no malicious runtime finding, and neither checked domains nor inspected child files supplied corroborating threat evidence.
The sample has no malicious or suspicious detection among 75 antivirus engines, with all 17 participating tier-1 engines silent. Its signature verifies to Razer USA Ltd., and both available signer-matched historical files received benign assessments. The file is well established, with 459 submissions from 373 sources dating to 2019, and its code sections show no packing or high-entropy concern. One completed sandbox run mapped activity to T1055 and T1562.001, which warrants attention, but the sandbox did not produce a malicious finding. Both observed domains were covered by the host-reputation check without malicious or suspicious results, and none of three inspected children was identified as malware.
What We Detected
No malicious or suspicious result appeared among 75 antivirus engines. All 17 tier-1 engines reported no detection, and the executable has a verified digital signature from Razer USA Ltd. The file has also circulated since 2019, with 459 submissions from 373 sources, while two signer-matched historical files received benign assessments.
Threat Behavior
One completed sandbox run mapped activity to MITRE T1055 and T1562.001, representing possible process injection and impairment of defenses. These mappings are meaningful risk indicators, but the saved evidence does not establish the exact injection method or malicious intent, and the sandbox produced no malicious finding. Both observed domains were fully covered by the host check without a malicious or suspicious result. Three child files were inspected and none was identified as malicious, although their individual status remains unknown.
What To Do Now
Use the file only if its verified Razer signature remains valid and it came from Razer's official software or update channel. Keep endpoint protection enabled and rescan if the signature changes, the file was obtained from an unofficial source, or unexpected system behavior appears.
Where this verdict could be wrong3 caveats
- The runtime mapping includes T1055 process injection and T1562.001 impairment of defenses; these are offensive techniques, though the saved evidence does not establish intent or a specific injection method.
- signing.signerStats contains only two historical samples, so the publisher history is supportive but not independently conclusive.
- The three dropped children were inspected but remain individually unknown; droppedChildren.hasMaliciousChild=false means no malicious child was established, not that every child was affirmatively benign.
These are the assessment's weak points. If you believe one applies to your file, report the verdict and we'll re-review it.
- 0/75 antivirus engines reported a malicious or suspicious result.
- All 17 tier-1 engines reported no detection.
- The signature verifies to Razer USA Ltd.
- The file has 459 submissions from 373 sources dating to 2019.
- Two signer-matched historical samples received safe verdicts.
- One sandbox run mapped activity to MITRE T1055 process injection.
- The same run mapped MITRE T1562.001 impairment of defenses.
- The signer history contains only 2 prior samples.
- Three dropped children remain individually unknown despite no malicious child finding.
Use the executable when obtained through Razer's official distribution channel and when the Razer USA Ltd. signature verifies locally. Keep antivirus and endpoint protection enabled.
Coverage & freshness
Complete means the check returned a usable result. It does not mean the file is safe.
Antivirus
Complete0 of 75 engines flagged the file.
Sandbox
Complete1 isolated runtime environment contributed observations.
Network
Partial2 of 22 contacted hosts were cross-checked; coverage is incomplete.
YARA
Complete1 signature or behavior rule matched.
External intel
PartialIndependent reference checks were attempted but are incomplete.
Behavior
Plain-English impact first, then the observed runtime evidence.
Runtime flight recorder
Capture complete- 1isolated sandbox run
- 11MITRE ATT&CK techniques
- 8spawned processes
- 22network contacts
- 30filesystem & mutex artifacts
What this file did when executed
This file was detonated in 1 sandbox and its runtime behaviour was observed.
Adversary techniques mapped to the MITRE ATT&CK framework.
- www.microsoft.com
- res.public.onecdn.static.microsoft
- 23.216.147.76
- a83f:8110:1800:0:0:0:0:0
- 23.216.147.64
- 20.99.132.105
- 192.168.0.1
- 23.40.197.184
- 20.99.184.37
- a83f:8110:2c02:0:0:0:0:0
- 20.99.133.109
- a83f:8110:6c00:5300:7900:7300:7400:6500
- C:\Windows\Temp\HighPerformancePlan.log
- C:\Windows\Temp\PowerPlan.log
- C:\Windows\Temp\ipconfig.out
- C:\Windows\system32\config\systemprofile\AppData\Local\PeerDistRepub
- \Device\ConDrv\\Connect
- C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Crypto\Keys\de7cf8a7901d2ad13e5c67c29e5d1662_cbbb49d6-b7ff-44ca-aba5-8a5e250d4d42
- C:\ProgramData\Microsoft\Windows\WER\Temp\WER1B34.tmp.WERInternalMetadata.xml
- C:\ProgramData\Microsoft\Windows\WER\Temp\WER1BD0.tmp.csv
- C:\ProgramData\Microsoft\Windows\WER\Temp\WER1C00.tmp.txt
- C:\ProgramData\Microsoft\Windows\WER\Temp\WER20E2.tmp.WERInternalMetadata.xml
- Global\RazerMutex-22AD-Bruno
- Global\RazerMutex-22AD-admin
- \Sessions\1\BaseNamedObjects\Global\RazerMutex-22AD-user
- \BaseNamedObjects\Local\SM0:6396:304:WilStaging_02
- \BaseNamedObjects\Local\SM0:6396:120:WilError_01
Files this sample writes at runtime
This file drops 3 children at runtime. None are currently flagged malicious in our cache.
- ec5526b24e9bd32e2d03…9e6167Never scannednever seen before
- 5a08cd9ba3d16f45368f…77526aNever scannednever seen before
- accf036232d2570796bf…f36af8Never scannednever seen before
Detection & Forensics
Consensus, attribution, signatures, code structure, prevalence, and identity.
Evidence integrity
Chain of custody for the facts preserved in this report.
- 1rule hit recorded
- 0 / 75engines flagged
- 373sources in submission history
Why these facts are shown
Each statement identifies whether it was directly recorded or derived from saved scan facts.
- 01
0 of 75 antivirus engines flagged the file.
Verdict inputView chapterProvenanceObservedSourceAntivirus analysisObserved at - 02
The hash has a long, established submission history across 373 sources.
Verdict inputView chapterProvenanceDerivedSourceSubmission historyObserved at - 03
One or more independent reference checks were incomplete or unavailable.
ProvenanceDerivedSourceExternal-intelligence coverageObserved at - 04
Scanned file: RZSurroundHelper.exe — 2e0095e5fb1b84aff1388bb78a413fc8459818e86ef00bdb8c2fe15e346e2405
ProvenanceObservedSourceUploaded fileObserved at - 05
Observed process — "C:\Users\<USER>\Desktop\executable.exe"
ProvenanceObservedSourceIsolated runtime analysisObserved at - 06
Observed process — %SAMPLEPATH%\2e0095e5fb1b84aff1388bb78a413fc8459818e86ef00bdb8c2fe15e346e2405.exe
ProvenanceObservedSourceIsolated runtime analysisObserved at - 07
File written: HighPerformancePlan.log — C:\Windows\Temp\HighPerformancePlan.log
ProvenanceObservedSourceIsolated runtime analysisObserved at - 08
File written: PowerPlan.log — C:\Windows\Temp\PowerPlan.log
ProvenanceObservedSourceIsolated runtime analysisObserved at - 09
Contacted host: www.microsoft.com — Saved reputation verdict: safe.
ProvenanceDerivedSourceContacted-host cross-checkObserved at - 10
Contacted host: res.public.onecdn.static.microsoft — Saved reputation verdict: safe.
ProvenanceDerivedSourceContacted-host cross-checkObserved at
Detection sources at a glance
The available sources did not agree on a named threat category.
Available reference checks returned no match, but at least one source was unavailable. This is not a clean result.
Signatures and behavior heuristics
A community signature or high-severity behavioral heuristic matched. Signatures identify known patterns; heuristics are strong leads but are not proof on their own.
The saved runtime evidence maps this activity to MITRE T1055 (Process Injection). The mapping supports possible process injection, but it does not prove the exact injection method or the operator's intent.
Evidence"C:\Users\<USER>\Desktop\executable.exe"
0 of 75 engines flagged this file
View all 75 engine results
Section entropy & packers
No high-entropy executable section or known packer signature was detected. Data and resource sections can still have high entropy without indicating packed code.
How widely this file has been seen
Widely seen in the wild for a long time. High prior this is legitimate; isolated detections on common-old files are usually false positives.
Fingerprint and provenance
- File name
- RZSurroundHelper.exe
- Format
- Win32 EXE
- Code signing
- Signature valid: Razer USA Ltd.
- Size
- 375.2 KB
- Last analyzed
- Oct 7, 2026, 6:37 PM UTC
2e0095e5fb1b84aff1388bb78a413fc8459818e86ef00bdb8c2fe15e346e2405Safety & FAQ
Complete recovery guidance and answers for the next decision.
What to do now
This file appears low risk based on the evidence available now.
- Recovery step 01
Run it only when it came from the developer's official site or another source you independently trust.
- Recovery step 02
A clean result reduces known risk, but it cannot guarantee that every new or targeted threat has been detected.
- Recovery step 03
Keep your antivirus and Windows updates switched on so you stay protected.
Safety FAQ
Direct answers grounded in the saved verdict and evidence in this report.
Is RZSurroundHelper.exe safe?
What is RZSurroundHelper.exe?
How many antivirus engines detected RZSurroundHelper.exe?
Is RZSurroundHelper.exe digitally signed?
What is the SHA-256 hash of RZSurroundHelper.exe?
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How up to date is this analysis of RZSurroundHelper.exe?
Community
Member reviews and reports for this exact file hash.