Is ASUSSupportAgent_1.1.0.0.zip safe?
Safe file assessment
0 of 75 antivirus engines flagged the file.
5a1f018642c95d4e0a…13f40bed41b941Recommended next actions
Before opening or extracting
Open or extract it only when its sender or download source has been independently verified.
If you already opened or extracted it
Keep normal device protection enabled and stop if the file behaves unexpectedly.
Intelligence
The saved assessment, checked against the scan evidence and recorded coverage.
No saved analyst narrative
This report keeps the verified scan facts available below without inventing an analysis that was not saved with the scan.
Coverage & freshness
Complete means the check returned a usable result. It does not mean the file is safe.
Antivirus
Complete0 of 75 engines flagged the file.
Sandbox
Complete1 isolated runtime environment contributed observations.
Network
Not runNo contacted-host reputation check is recorded.
No timestamp recordedYARA
Complete2 signature or behavior rules matched.
External intel
Complete3 of 3 independent reference sources completed.
Behavior
Plain-English impact first, then the observed runtime evidence.
Runtime flight recorder
Capture complete- 1isolated sandbox run
- 14MITRE ATT&CK techniques
- 12spawned processes
- 0network contacts
- 20filesystem & mutex artifacts
Attack story
Runtime observations grouped by analysis stage. Arrows organize the stages; they do not claim chronology or causality.
Input file
The submitted object
- FileObserved
ASUSSupportAgent_1.1.0.0.zip
5a1f018642c95d4e0acf9bea02904f9f9f11f86e6ab54c0f4d13f40bed41b941
01Uploaded file
Processes
Runtime execution
- ProcessObserved
Observed process
"C:\Users\<USER>\AppData\Local\Temp\AsusSupportAgent.exe"
02Isolated runtime analysis - ProcessObserved
Observed process
C:\Windows\system32\services.exe
03Isolated runtime analysis - +1 more recorded observation in Analyst mode
Files
Created or changed
- Written fileObserved
asussigncheck.dll
C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\asussigncheck.dll
04Isolated runtime analysis - Written fileObserved
newtonsoft.json.dll
C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\newtonsoft.json.dll
05Isolated runtime analysis - +1 more recorded observation in Analyst mode
5 recorded facts from one runtime window. Every fact remains independently traceable in Analyst mode.
What this file did when executed
This file was detonated in 1 sandbox and its runtime behaviour was observed.
Adversary techniques mapped to the MITRE ATT&CK framework.
- C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\asussigncheck.dll
- C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\newtonsoft.json.dll
- C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache\Fonts\Download-1.tmp
- C:\Windows\System32\Tasks\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser
- C:\Users\user\AppData\Local\Temp\4cfneqnb.ujr
- Costura744A77D656F10037D4B6978F55F978A8
- Local\__DDrawExclMode__
- Local\__DDrawCheckExclMode__
- \Sessions\1\BaseNamedObjects\Costura744A77D656F10037D4B6978F55F978A8
- \Sessions\1\BaseNamedObjects\Local\__DDrawExclMode__
Files this sample writes at runtime
This file drops 5 children at runtime. None are currently flagged malicious in our cache.
- 16a19763520bc5acfa82…a4042fNever scannednever seen before
- b5a68ced51d3f5b73d89…a3311aNever scannednever seen before
- 7df844a0937127d4ce4c…b5b5b4Never scannednever seen before
- e1e27af7b07eeedf5ce7…44fa9dNever scannednever seen before
- 2124d4410ff56688cc42…387326Never scannednever seen before
Detection & Forensics
Consensus, attribution, signatures, code structure, prevalence, and identity.
Evidence integrity
Chain of custody for the facts preserved in this report.
- 2rule hits recorded
- 0 / 75engines flagged
- 357sources in submission history
Why these facts are shown
Each statement identifies whether it was directly recorded or derived from saved scan facts.
- 01
0 of 75 antivirus engines flagged the file.
Verdict inputView chapterProvenanceObservedSourceAntivirus analysisObserved at - 02
The hash has a long, established submission history across 357 sources.
Verdict inputView chapterProvenanceDerivedSourceSubmission historyObserved at - 03
1 high-confidence signature or behavior rule matched this file.
Verdict inputView chapterProvenanceDerivedSourceSignature and behavior rulesObserved at - 04
Scanned file: ASUSSupportAgent_1.1.0.0.zip — 5a1f018642c95d4e0acf9bea02904f9f9f11f86e6ab54c0f4d13f40bed41b941
ProvenanceObservedSourceUploaded fileObserved at - 05
Observed process — "C:\Users\<USER>\AppData\Local\Temp\AsusSupportAgent.exe"
ProvenanceObservedSourceIsolated runtime analysisObserved at - 06
Observed process — C:\Windows\system32\services.exe
ProvenanceObservedSourceIsolated runtime analysisObserved at - 07
File written: asussigncheck.dll — C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\asussigncheck.dll
ProvenanceObservedSourceIsolated runtime analysisObserved at - 08
File written: newtonsoft.json.dll — C:\Users\<USER>\AppData\Local\Temp\Costura\744A77D656F10037D4B6978F55F978A8\64\newtonsoft.json.dll
ProvenanceObservedSourceIsolated runtime analysisObserved at
Detection sources at a glance
The available sources did not agree on a named threat category.
MalwareBazaar, YARAify, and CIRCL hashlookup completed and returned no entries for this hash.
Signatures and behavior heuristics
A community signature or high-severity behavioral heuristic matched. Signatures identify known patterns; heuristics are strong leads but are not proof on their own.
MITRE T1055 (Process Injection) observed — CreateRemoteThread / APC / reflective-DLL injection. The payload is being smuggled into a legitimate process to bypass AV hooks.
EvidenceC:\Windows\System32\svchost.exe -k NetworkService -pSandbox observed process activity targeting LSASS (Windows credential store). Legitimate software has no business reading LSASS memory — this is Mimikatz-shape behaviour.
EvidenceC:\Windows\system32\lsass.exe
0 of 75 engines flagged this file
View all 75 engine results
PE structure
Not applicablePE structure analysis applies to Windows executable formats, not this file type.
How widely this file has been seen
Widely seen in the wild for a long time. High prior this is legitimate; isolated detections on common-old files are usually false positives.
Fingerprint and provenance
- File name
- ASUSSupportAgent_1.1.0.0.zip
- Format
- ZIP
- Code signing
- Not applicable to this file type
- Size
- 32.4 MB
- Last analyzed
- Jul 1, 2026, 10:34 PM UTC
5a1f018642c95d4e0acf9bea02904f9f9f11f86e6ab54c0f4d13f40bed41b941Safety & FAQ
Complete recovery guidance and answers for the next decision.
What to do now
This file appears low risk based on the evidence available now.
- Recovery step 01
Open or extract it only when its sender or download source has been independently verified.
- Recovery step 02
A clean result reduces known risk, but it cannot guarantee that every new or targeted threat has been detected.
- Recovery step 03
Keep your antivirus and Windows updates switched on so you stay protected.
Safety FAQ
Direct answers grounded in the saved verdict and evidence in this report.
Is ASUSSupportAgent_1.1.0.0.zip safe?
What is ASUSSupportAgent_1.1.0.0.zip?
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Community
Member reviews and reports for this exact file hash.