This file claims to be Adobe. The signer doesn't match.
- File name "Adobe Installer" presents the file as Adobe software, and it is signed by "Adobe Inc.", but Authenticode verification did not pass: the signature does not match the file (modified after signing).
File scan report
Verdict Suspicious
Is Adobe Installer safe? Treat it as suspicious.
No antivirus engine flags this Adobe-named installer, but its Adobe code signature fails verification because the file was modified after signing, so its origin cannot be trusted.
Read the whole reasonShow less
Why Suspicious? A community rule for known malware matched it and it claims to be Adobe but is not signed by Adobe.
Moderate evidence · More than one sign points to a problem, but nothing confirms it is harmful.
Avoid running this copy. Obtain the installer directly from Adobe's official website and keep your security software enabled.
What to do now4 steps
Some signs point to a problem, but nothing confirms it is harmful. Treat it with caution.
What to do
Don't install it unless you're sure where it came from.
Check where you got it: an unexpected attachment, a link someone sent you or a re-upload is a red flag.
If you can't confirm where it came from, delete it. If you need the program, download it again from the publisher's own website.
If you already installed it
Stop using it, run a full scan with your antivirus and watch for unexpected behavior or security alerts.
Not sure what to do?
Ask the MalwareTips community before you run it. If you already ran it, follow the cleanup guide.
- Ask for free help on the MalwareTips forumWindows malware removal help, answered by volunteers. (opens malwaretips.com in a new tab)
- Remove malware from WindowsStep-by-step cleanup with free tools. (opens malwaretips.com in a new tab)
Paste this report's link in your topic so helpers can see what was found.
Reads the latest antivirus results for this file's hash. Nothing is uploaded.
Antivirus results
0 of 68 flagged
- Flagged 0
- No detection 68
- No result 6
- Code signing Signer not verified
- Test run Completed
- First seen 6y ago
Chapter 02
Why we think so
4 points against it and 4 in its favour, checked against the scan evidence.
The reasoning behind this verdict
None of the 68 antivirus engines that checked it flagged this installer, and it has been widely seen since 2020. However, the file claims to be from Adobe, and its Adobe signature is broken: the file was changed after it was signed. Treat it with caution and get the installer directly from Adobe instead.
That means the publisher name cannot be relied on. The file name presents it as Adobe software, which makes the broken signature a meaningful warning. Against this, no engine flags it, major antivirus engines report it clean, and the file has been submitted by thousands of sources over several years. Activity in the test run mostly resembles an Adobe Creative Cloud download helper, with no confirmed injection or malicious contacted hosts. Because the evidence points both ways, caution is warranted rather than a clean bill of health.
What We Detected
None of the 68 antivirus engines that checked it flagged the file. Its embedded signature names Adobe Inc. but fails verification because the file was altered after signing. The file name claims it is an Adobe installer. One community malware rule, for obfuscated PowerShell, matched; the other rule matches were generic.
Threat Behavior
During sandbox execution the file wrote Creative Cloud installer logs and temporary folders. It contacted content-delivery IP addresses and made certificate revocation checks. No injected processes, persistence or high-risk techniques were confirmed, and none of the 3 hosts checked against our URL reputation records is known to be malicious.
What To Do Now
Do not rely on this copy. Download Adobe Creative Cloud directly from adobe.com, keep your antivirus enabled, and delete this file if you obtained it from an unofficial source.
Where this verdict could be wrong2 caveats
- None of the 68 antivirus engines that checked it flagged the file, and it has been widely submitted for about six years, which fits a genuine Adobe download helper whose signature was broken by appended data.
- The files written during the test run match Adobe Creative Cloud installer log paths, and no high-risk techniques were corroborated.
These are the assessment's weak points. If you believe one applies to your file, report the verdict and we'll re-review it.
- None of the 68 antivirus engines that checked it flagged the file
- Widely seen since 2020, with thousands of distinct submitters
- Runtime file writes match Adobe Creative Cloud installer paths
- None of the 3 contacted hosts we checked is known to be malicious
- The Adobe code signature fails verification because the file was modified after it was signed
- The file name presents it as Adobe software while the signature is broken
- One community malware rule for obfuscated PowerShell matched the file
- The file contacted IP addresses directly without a recorded application domain
6 sources checked · 5 complete · 1 partial. See every source
Chapter 03
What it did in our test
It ran in our isolated test environment; no test environment rated what it did as risky.
Test run summary
Capture complete- 20sandbox rule tags
- 3spawned processes
- 8network contacts
- 40filesystem & mutex artifacts
What the test run showed
What the file did on a test computer
Confirmed in the test run
Moderate concern: Ran commands or a script on the test computer.
Moderate concern: Used an unusual way to talk to a server.
Moderate concern: Checked whether it was running on a test computer.
Moderate concern: Hid files or windows on the test computer.
Note: Read the network settings of the test computer.
Note: Listed the programs running on the test computer.
Note: Talked to servers over the internet during the test run.
Sandbox labels we could not confirm (common in safe files too)
Not confirmed: A sandbox rule tagged this run as code injection, but no injected program was recorded.
Not confirmed: A sandbox rule tagged this run as creating a service; no new service was recorded.
Not confirmed: A sandbox rule tagged this run as setting up auto-start; no auto-start entry was recorded.
Not confirmed: A sandbox rule tagged this run as weakening security settings; no setting change was recorded.
This file was run on a test computer (a sandbox), not on yours. Labels we could not confirm are listed so you can see them, but they are not treated as evidence against the file.
Recorded behavior
What happened in the test
Grouped by step. The order is not a timeline.
- 1
Input file
The submitted object
- Evidence 1 of 7: FileSeen in the test run
Adobe Installer
b9a187b59c758ead0022e50bbaae4133d2e37b769a054249afc0b6aa2e26774d
Uploaded file
- 2
Processes
What ran
- Evidence 2 of 7: ProcessSeen in the test run
software.exe
"C:\Users\<USER>\Desktop\software.exe"
Test run - Evidence 3 of 7: ProcessSeen in the test run
Adobe Installer.exe
Test run - +1 more recorded observation
- 2
Files
Created or changed
- Evidence 4 of 7: Written fileSeen in the test run
HDInstaller.log
C:\Users\<USER>\AppData\Local\Temp\CreativeCloud\ACC\AdobeDownload\HDInstaller.log
Test run - Evidence 5 of 7: Written fileSeen in the test run
DiscoverCacheData.dat
C:\Users\<USER>\AppData\Local\Microsoft\PenWorkspace\DiscoverCacheData.dat
Test run - +1 more recorded observation
- 2
Network
Hosts contacted
- Evidence 6 of 7: Contacted hostSeen in the test run
104.18.11.39
Contacted during the test run.
Test run - Evidence 7 of 7: Contacted hostSeen in the test run
104.18.10.39
Contacted during the test run.
Test run - +1 more recorded observation
7 facts from the test run. See the full activity list.
Includes 20 mapped techniques, every process, file, registry and network entry and 10 dropped files.
Show the technical evidenceChapter 04
Technical details
None of the 68 antivirus engines that checked it flag it; a signature that did not verify.
Sources checked
Every check behind this verdict
6 sources checked · 5 complete · 1 partial. Complete means the check returned a usable result; it does not mean the file is safe.
File fingerprint
- Last analyzed
- Jul 22, 2026, 1:59 PM UTC
- SHA-256
b9a187b59c758ead0022e50bbaae4133d2e37b769a054249afc0b6aa2e26774d- SHA-1
f351b0c2996a3573d36deab9b6b3961876189f71- MD5
de70f0deed893bba56ccb78eafd59606
About this file
Adobe Installer is a Win32 EXE file of 7.6 MB.
- Type and size
- Win32 EXE · 7.6 MB
- Signer
- Adobe Inc. (unverified signature)Worth noting: Malware sometimes copies or steals a company's signature, so this does not mean that company made it.
- First seen
- Jun 30, 2020On VirusTotal.
- Submitted by
- 3,645 distinct sources
- Packer
- None detected
- Entropy
- 7.18 of 8
First scanned Updated
Includes every engine result (74), 17 matched signature rules, PE section entropy and packers and how widely the file has been seen.
Show the technical evidenceChapter 05
Questions & answers
Short answers to the 7 questions people ask most about this file.
Is Adobe Installer safe, or is it malware?
What is Adobe Installer?
How many antivirus engines detected Adobe Installer?
What should I do if I already installed Adobe Installer?
Is Adobe Installer digitally signed?
What is the SHA-256 hash of Adobe Installer?
How up to date is this analysis of Adobe Installer?
Community
Member reviews and reports for this exact file hash.