Is alchemer.com legit or a scam?
Alchemer is a long-standing, legitimate customer experience platform that is occasionally abused by third-party scammers to host phishing surveys.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
The domain has been active for over 11 years and is operated by a registered U.S. company, Alchemer LLC. Our analysis shows it is a high-traffic site with a valid SSL certificate and a clean record across our antivirus network. While some independent review sites show negative feedback, these primarily relate to third-party actors using the platform's survey tools for phishing. The company itself is a recognized industry leader featured in major market research reports. We found no evidence of malicious intent from the domain owner.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for alchemer.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain registered January 20, 2015 (over 11 years old as of 2026), expires 2027; WHOIS privacy enabled via Digital Privacy Corporation.
- Alchemer LLC is a legitimate Colorado-based company (201-500 employees) offering online survey, feedback, and customer experience software; used by major brands and institutions like Penn State.
- Platform is frequently abused by phishers and scammers to send fraudulent survey emails (e.g., impersonating USPS, HR benefits, or gaming companies), leading to multiple Reddit discussions about phishing waves from alchemer.com domains.
- Company maintains anti-phishing features, email authorization requirements (post-2022), and a help page warning users about phishing/scams in surveys.
- Trustpilot shows low rating (~1.8/5 from 18 reviews for alchemer.com; separate page for survey.alchemer.com with 11 reviews); Scamadviser marks as "very likely safe" but notes negative reviews and hidden WHOIS.
- Positive mentions in Gartner Magic Quadrant (5x), G2/Capterra reviews for survey functionality, and enterprise use; some user complaints about support and post-rebrand changes.
- No evidence the company itself is a scam; it is a real SaaS provider whose infrastructure is exploited by third-party threat actors.
- Reddit (r/msp)open
"Someone posted earlier in the discord channel that they were seeing phishing emails coming from alchemer.com These weren't getting blocked"
- Reddit (r/msp)open
"This is where legitimate sites like alchemer.com or spark.adobe.com are used to send out surveys/greeting cards/"HR benefits" etc, that are actually phishing"
- Reddit (r/CashApp)open
"Got an 5 emails from alchemer.com yesterday, apparently it's usps now!"
- Scamadviseropen
"This website has received negative reviews"
Alchemer LLC, registered in Colorado (headquarters Louisville, CO). Also filed in Wyoming as foreign entity. Rebranded from SurveyGizmo around 2020. LEI: 254900MN78GHBG1AOA69.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Domain & Encryption
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on alchemer.com and not a lookalike like a-lchemer.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on alchemer.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- alchemer.com passed our automated security checks with a trust score of 95/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. alchemer.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 69 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- alchemer.com is 11.4 years old, registered on 1/20/2015 through 101domain GRS Limited. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report alchemer.com as clean.
- No. alchemer.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- alchemer.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. alchemer.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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