Is allbirds.com safe?
http://allbirds.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (60 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Established e-commerce site with mixed customer-service feedback
Allbirds.com is a long-running online shoe retailer operated by AB Dnam, LLC. The site shows no malware or phishing indicators, but third-party reviews document delivery delays and customer-service friction.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 72/100
Low Risk covers scores 70–84. 3 findings pulled the score down; 5 pushed it up.
What pulled the score down
- Moderate2 independent sources carry complaints or warnings about this site, including: "Ordered shoes on March 18. It's not March 29 and they have still not come. I email the company and they tell me to wait "another week.""
- Moderate2 independent sources carry complaints or warnings about this site, including: "Never received order and customer service is horrible would not resolve issue"
- MinorNo phone number listed on captured pages
What pushed the score up
- SupportsDomain is 9043 days old
- SupportsFlorida LLC with Beverly Hills address listed in site terms
- SupportsNo malware or phishing detections
- SupportsContact email on the site's own domain (help@allbirds.com).
- SupportsPostal address visible on the page.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
Allbirds.com is a long-running online shoe retailer operated by AB Dnam, LLC. The site shows no malware or phishing indicators, but third-party reviews document delivery delays and customer-service friction.
Ownership and technical profile
The site is owned by AB Dnam, LLC, a Florida company with a listed Beverly Hills address, and the domain is over 9,000 days old.
The browser threat feed and TLS checks show no security warnings, and the hosting IP has a zero abuse score.
Customer-service and delivery feedback
Two independent complaints describe delayed or missing orders and slow or unresponsive customer service.
The site lists an on-domain email (help@allbirds.com) and a postal address but no phone number on the captured pages.
Why the score is 72
The saved checks found no material threat, but the evidence was not strong enough for the highest Safe tier. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsSaved analysis from October 7, 2026 - stale
No detections across 60 engines that rated this URL
No antivirus engine that answered raised an adverse result; 33 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Clean
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping
- BitDefendercomputersandsoftware
- Forcepoint ThreatSeekershopping
- Googleretail
- Sophosonline shopping
- Xcitium Verdict Cloudshopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Due to increased demand, orders may take up to 30 days to ship.
What the captured page showed
1 observation- 01
Due to increased demand, orders may take up to 30 days to ship.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Allbirds: Comfortable, Sustainable Shoes & Apparel
- Meta description
Allbirds: The world’s most comfortable shoes, flats, and clothing made with natural materials like merino wool and eucalyptus. FREE shipping & returns.
Pages we read
- Main page/Read
- About page/pages/our-storyRead
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/pages/returns-exchangesRead
- Shipping policy/policies/shipping-policyRead
- Support / FAQ/pages/helpRead
03 · Investigation Story
Investigation story
What the site claims
Allbirds: Comfortable, Sustainable Shoes & Apparel
What we observed
The page content was captured and checked alongside 60 antivirus results.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01Domain is 9043 days old
- 022 independent sources carry complaints or warnings about this site, including: "Ordered shoes on March 18. It's not March 29 and they have still not come. I email the company and they tell me to wait "another week.""
- 032 independent sources carry complaints or warnings about this site, including: "Never received order and customer service is horrible would not resolve issue"
Web research findings
Independent findings for allbirds.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainallbirds.com
- Redirects toallbirds.com
- Hosted byShopify, Inc.
- Referencesallbirds.co.nz · allbirds.com.au
Domain Timeline
- Jan 9, 2002Domain registered
First appeared in WHOIS records — 24 years old when this review was saved.
- Oct 14, 2026Saved security review — Rated Low Risk
This saved scan found no material threat, but the evidence was not strong enough for the highest Safe tier.
allbirds.com has operated for years and this review found no material threat — a long track record, though it is never a guarantee on its own.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No phone number listed on the captured page.
- Contact email on the site's own domain (help@allbirds.com).
- Postal address visible on the page.
Domain & Encryption
Certificate issued for allbirds.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
The site refused our redirect check, so the chain below is the one our page reader followed.
- 1301http://allbirds.com/
- 2200https://allbirds.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "Ordered shoes on March 18. It's not March 29 and they have still not come. I email the company and they tell me to wait "another week."" · 2 independent sources carry complaints or warnings about this site, including: "Never received order and customer service is horrible would not resolve issue"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Limited | No saved finding | stale fallback · analysed Oct 7, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 14, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 14, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 14, 2026 |
| Independent research | 2 independent findings were saved | Completed | Adverse | this scan · Oct 14, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionLimitedFindingNo saved finding
- Freshnessstale fallback · analysed Oct 7, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 14, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 14, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 14, 2026
- Independent research
- Result2 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 14, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is allbirds.com a scam or is it safe?
Is allbirds.com safe to use?
Has allbirds.com been flagged by antivirus engines?
Is allbirds.com on any phishing or malware blacklists?
How old is the allbirds.com domain?
Does allbirds.com have a valid SSL certificate?
Where is allbirds.com hosted?
How often is the allbirds.com report updated?
08 · Final Verdict
Final verdict
Established e-commerce site with mixed customer-service feedback
Allbirds.com is a long-running online shoe retailer operated by AB Dnam, LLC. The site shows no malware or phishing indicators, but third-party reviews document delivery delays and customer-service friction.
09 · Community
Community
Are you the owner of allbirds.com?Verify and reply