Is apptentive.com legit or a scam?
Apptentive is a long-standing, legitimate mobile feedback service with a 15-year history and positive industry reputation.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site. See full visual analysis →
Visual Screenshot Analysis
We capture a fresh screenshot of the live page and ask a vision model to look for scam visual patterns — fake trust badges, countdown timers, overlay pop-ups, and visual clones of legitimate brands.
Visual red flags detected in the screenshot
The page appears to be a legitimate corporate rebranding announcement for Alchemer Mobile with professional design and no visual indicators of a scam.
What our vision model saw
5 signalsProfessional branding for Alchemer consistent throughout the page
Clear explanation of a corporate acquisition and rebranding process
Functional navigation menu including a legitimate phone number and login link
High-quality layout with consistent typography and design elements
No presence of urgency tactics, fake badges, or intrusive pop-ups
MT Intelligence
The domain has been registered for over 15 years and is tied to a verified US-based corporation. Our analysis confirms the business was acquired by Alchemer, and the current site reflects this professional rebranding. Technical scans show no malicious activity across 92 antivirus engines. Independent reviews from employees and customers are overwhelmingly positive. While one isolated report mentioned a technical block, it was identified as a false positive related to specific server infrastructure rather than malicious intent.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for apptentive.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- apptentive.com is the former website of Apptentive Inc., a Seattle-based mobile customer experience and in-app feedback platform founded in 2012; it now redirects to and is branded as Alchemer Mobile following Alchemer's acquisition in Janu
- Company incorporated in Delaware (Sep 10, 2012), registered as foreign profit corporation in Washington (UBI 603229245); current record status Active per Washington business registry; officers include Robi Ganguly.
- BBB profile: Not accredited, A+ rating, 13 years in business; no specific customer complaints detailed in available data.
- TrustRadius product rating 8/10 from 5 reviews, with praise for increasing app store ratings and user insights; some notes on limited customization.
- Employee reviews positive (Glassdoor 4.5/5 from 32 reviews). No widespread customer scam or fraud reports found.
- One 2024 Reddit report of Malwarebytes flagging a subdomain (gateway-public-high-volume-blue-eks-0.production.apptentive.com) as RiskWare on a bank site; described as false positive on IP range that was later disabled.
- Used by mobile apps for feedback, surveys, and review prompts (e.g., referenced in piHole/Reddit discussions as analytics/engagement service); open-source SDKs available on GitHub.
- Reddit (r/Malwarebytes)open
"On my bank site, Malwarebytes blocks a site that appears to be apptentive.com. This happens regardless of browser used."
- TrustRadiusopen
"Apptentive has helped us increase our app store ratings... better insights from our users"
- TrustRadiusopen
"We have seen over 100 5 star reviews come in via the Apptentive interactions"
- Glassdooropen
"Apptentive has an employee rating of 4.5 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working ..."
Apptentive Inc., foreign profit corporation (DE incorporated 2012-09-10), UBI 603229245, registered in Washington state. Record status: Active. Acquired by Alchemer in 2023; domain redirects to Alchemer Mobile.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Domain & Encryption
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on apptentive.com and not a lookalike like a-pptentive.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on apptentive.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- apptentive.com passed our automated security checks with a trust score of 97/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. apptentive.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 40 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- apptentive.com is 15.3 years old, registered on 3/16/2011 through GoDaddy.com, LLC. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report apptentive.com as clean.
- No. apptentive.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- apptentive.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. apptentive.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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