Is aviasales.ru legit or a scam?
Legitimate Russian flight metasearch engine (since 2007) with established market presence, though some users report refund and customer-service delays.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
Aviasales.ru is a well-established flight-search platform that has operated continuously since 2007 under Go Travel Un Limited (Hong Kong). Our antivirus network shows zero malicious detections across 92 engines, and the domain ranks in the global top-100k by traffic. The site holds valid SSL certification and operates from known offices in Moscow and St. Petersburg. The business model is a metasearch aggregator — it does not sell tickets directly but redirects users to airlines and third-party agencies, which explains why refund disputes often involve those partners rather than Aviasales itself. Independent trust aggregators rate the site as safe and legitimate. However, the evidence package contains multiple user complaints on Russian review platforms about refund delays, poor cancellation support, and unresponsive customer service, particularly when dealing with third-party booking partners. These complaints reflect typical friction in travel-booking intermediaries rather than fraud or scam intent. The company's Hong Kong registration and hidden WHOIS owner have prompted some consumer-protection questions in Russia, but Wikipedia and press sources confirm the legitimate business structure and 17+ years of market leadership.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for aviasales.ru, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Aviasales.ru is the official website of a major Russian flight metasearch engine operating since 2007, owned by Go Travel Un Limited (registered in Hong Kong).
- It functions as a metasearch that redirects users to airlines and agencies for actual ticket purchase; does not sell tickets directly.
- Scamadviser rates it "Very Likely Safe" citing high traffic, age (18+ years), valid SSL, and safety labels, though notes hidden WHOIS owner and mainly negative reviews.
- Wikipedia and company press confirm legitimacy, market leadership in Russia (per Ipsos), ~15-20M monthly users, and no major scandals beyond typical customer service disputes.
- Multiple user complaints on 2GIS, iRecommend (3.5/5 from 314 votes; 196 positive, 118 negative), and Reddit about refund delays, poor support for cancellations/changes, higher baggage fees, and unresponsive service (especially with third-pa
- Company articles emphasize strict partner vetting (KYC, deposits), 24/7 support, and 17+ years of operation to counter scam concerns.
- App has high ratings (e.g. 4.9 on Apple in some regions); active social media and press room.
- 2GISopen
"На Авиасейлс обман, на сайте вранья и комиссии ща несуществующие услуги."
- 2GISopen
"В роспотребнадзоре ответили что в связи с тем что регистрация компании Aviasales сделана в Гонконге — закон о защите прав потребителей не работает"
- iRecommendopen
"Не приобретайте билеты через данную платформу! Никому не посоветую эту компанию!"
- iRecommendopen
"Сделали возврат билета, деньги не вернули!!!"
- TBank Reviewsopen
"Купила билеты рассчитывая на их репутацию... уже почти 3 недели не могу от них ничего добиться: будет ли возврат... никакой связи с ними нет"
- iRecommendopen
"Aviasales - очень удобное приложение для телефона. Все предельно ясно и понятно."
- iRecommendopen
"Приятно понимать, что твой перелёт в 2 раза дешевле, чем у других туристов."
- Wikipediaopen
"Авиасейлс — российский поисковик авиабилетов, существующий с 2007 года... Сервис принадлежит компании Go Travel Un Limited зарегистрированной в Гонконге."
- Scamadviseropen
"In summary, we think aviasales.ru is legit and safe for consumers to access."
Owned by Go Travel Un Limited (Hong Kong), founded 2011; operations in Russia (offices in Moscow & St. Petersburg), headquartered in Phuket, Thailand. Founder Konstantin Kalinov (deceased 2017). Complies with Russian 'landing' law.
Our research found 5 user complaints on Russian review platforms (2GIS, iRecommend, TBank Reviews) regarding refund delays, poor cancellation support, and unresponsive customer service — particularly when third-party booking partners are involved. These complaints reflect typical friction in travel-booking intermediaries rather than fraud or scam intent. Positive evidence includes Wikipedia confirmation of the company as a legitimate Russian flight metasearch operating since 2007, independent trust aggregators rating the site as safe, and user reviews praising app usability and price-comparison functionality. Business registration is confirmed active in Hong Kong with operational offices in Moscow and St. Petersburg.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Phone number listed (2592000000).
- Links to 5 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://aviasales.ru/
- 2301https://aviasales.ru/
- 3200https://www.aviasales.ru/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on aviasales.ru and not a lookalike like a-viasales.ru.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on aviasales.ru. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- aviasales.ru passed our automated security checks with a trust score of 87/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. aviasales.ru presents a valid TLSv1.3 certificate issued by Let's Encrypt · R12, expiring in 59 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- No. All 92 antivirus engines in our malware network report aviasales.ru as clean.
- No. aviasales.ru is not currently listed on the major browser blocklist feeds that modern browsers use.
- aviasales.ru resolves to an IP operated by Amazon.com, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. aviasales.ru sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
- This is a permanent record of the scan run on June 18, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around aviasales.ru have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.
User reviews & comments(0)
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