Security Review

Is azlivedoctor.com legit or a scam?

Our verdict:Suspicious· 55/100

Arizona telehealth provider with legitimate NPI registration but a documented scam complaint about unauthorized charges and no positive review presence.

azlivedoctor.comScanned 3h ago
0
Trust score
SUSPICIOUS
Heuristics 91·MT 48
Category tags
healthcaretelehealth#Fake Shop72% MT confidence

These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.

View density

Analysis Summary

Threat Intelligence
0/92
All engines report clean
Domain Age
2 years old
Registered Mar 15, 2024
MT Intelligence
Suspicious
Moderate likelihood · 72% confidence
SUSPICIOUS

Warning signs detected

Arizona telehealth provider with legitimate NPI registration but a documented scam complaint about unauthorized charges and no positive review presence. Several risk indicators suggest caution. This site might be legitimate — but treat it as unverified until you can independently confirm.

Website Preview

Screenshot of azlivedoctor.com
LIVE RENDER
azlivedoctor.com

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

MT Intelligence

Advanced threat intelligence
MT Security Analyst
Moderate scam likelihoodengineMT · Guardiantrust48/100
MT AgentLive web researchVisual inspection
0%
Confidence
AZLiveDoctor is registered as a legitimate telehealth business (NPI 1487307013, linked to Nelyant Medical Group and provider Nelson Bryant in Phoenix). The domain is 820 days old and operates with valid SSL and clean antivirus scans. However, a Yelp review explicitly labels it a scam, citing unexpected charges for appointments that never took place and difficulty obtaining refunds. The site lacks a physical address, which is a red flag for healthcare providers. No positive reviews appear on independent aggregators, and the single documented complaint raises serious concerns about billing practices and service delivery. The combination of legitimate registration signals with a credible scam complaint creates genuine uncertainty about operational integrity.
Full dossier
Analysis complete

Page Content

The site presents as a professional telehealth platform offering urgent care, primary care, and mental health services to Arizona patients. It lists common conditions, insurance acceptance, and self-pay options. The page is a JavaScript single-page app that loads normally with no malware or phishing indicators.

Infrastructure

Domain registered 820 days ago via Spaceship, Inc. Hosting IP 185.27.133.11 has zero abuse reports and a clean reputation score. SSL certificate is valid (Let's Encrypt, 76 days to expiry). No redirects, homoglyphs, or suspicious domain tricks detected.

Domain History

The domain is approximately 2.25 years old and appears to be the primary web presence for Nelyant Medical Group. NPI registry confirms active registration under the organization name Nelyant Health / Instanova Medical Clinic, with updates as recent as 2024.

Web Reputation

A Yelp review explicitly calls the service a scam, citing unexpected charges for appointments that did not occur and difficulty obtaining refunds. No positive reviews found on an independent review aggregator, BBB, or other major aggregators. Provider profiles on ZocDoc and medical directories link the NP to legitimate practice credentials in Arizona, but the absence of positive reviews combined with the documented complaint is concerning.

Risk Factors
5
  • Yelp review explicitly labels the service a scam, citing unexpected charges for services not provided.
  • No physical address listed on the website, unusual for a licensed healthcare provider.
  • Zero positive reviews on independent aggregators despite 820-day domain age.
  • Single documented complaint about billing disputes and refund difficulties.
  • Lack of transparency about billing practices or refund policy on the visible page.
Positive Signals
5
  • Domain is 820 days old with consistent business registration and NPI credentials.
  • Valid SSL certificate and clean antivirus scans across all engines.
  • Legitimate NPI registration (1487307013) linked to named provider Nelson Bryant, FNP.
  • Hosting IP has zero abuse reports and clean reputation.
  • Provider credentials verified on medical directories (ZocDoc, NPI registry).
AI Recommendation
Do not enter payment information without first verifying the provider's credentials independently (check NPI registry and Arizona medical board) and requesting a written refund policy. If you have already been charged unexpectedly, contact your credit card issuer or bank to dispute the charge and file a complaint with the Arizona Medical Board.
Next-gen fraud intelligence
Evidence-backedCross-checked

Web Research Findings

Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for azlivedoctor.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.

Domain age
2.2 yrs
Registered Mar 2024
Business registration
Active · United States
Site traces back to an actively registered business.
Clone check
Not a clone
No well-known site's layout or branding detected here.
Typosquat check
No look-alike match
The domain doesn't resemble any well-known brand's spelling.
Web mentions
1 scam report
Key findings
7 headline facts from open-web research
  • Domain azlivedoctor.com is approximately 820 days old (registered ~mid-2023).
  • Operates as online/telehealth healthcare service for Arizona patients, offering urgent care, primary care, mental health; associated with Nelyant Medical Group and provider Nelson Bryant, NP/FNP.
  • NPI registry lists AZLIVEDOCTOR.COM as other name for organization Nelyant Health / Instanova Medical Clinic (NPI 1487307013, updated 2024).
  • Yelp page for AZ Live Doctor - Nelyant Medical Group in Phoenix contains at least one review explicitly calling it a "scam" over unexpected charges for services not provided.
  • No listings or reviews found on Trustpilot, ScamAdviser, BBB, or Reddit. No widespread scam reports or positive review aggregations located.
  • IP hosting shared with various unrelated sites (some potentially low-quality), but no direct scam family association for this domain.
  • Site promotes transparent pricing, insurance/self-pay options, and Suboxone treatment; provider profiles on Zocdoc and other directories link it to legitimate NP practice in AZ.
Scam reports (1)
Direct quotes from public scam databases, forums, and news.
  • Yelpopen

    "Do yourself a favor and avoid this scam of a place at all costs! They schedule 45 ... Yes I challenged charges for items that never took place in the appointment."

Business registration
Status: active · United States

NPI 1487307013 registered to AZLIVEDOCTOR.COM / Nelyant Health / Instanova Medical Clinic / Nelyant Medical Group. Linked to Nelson Bryant (FNP) in Laveen/Phoenix, AZ. Operates as telehealth/urgent care provider in Arizona.

Research summary
Narrative write-up from our AI analyst, grounded on the facts above

Our research found one documented complaint on Yelp from a user who reported unexpected charges for services not provided and difficulty obtaining refunds. The business is registered with an active NPI (1487307013) under Nelyant Medical Group and linked to provider Nelson Bryant, FNP, in Phoenix, Arizona. No positive reviews appear on Trustpilot, BBB, or Reddit. No widespread scam reports were located, but the single credible complaint about billing disputes is a material concern for a healthcare provider.

Antivirus Engines

Clean pass · verified
Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious58Harmless92Engines
Clean
Kaspersky
Clean
Bitdefender
Clean
Microsoft
Not in pass
ESET-NOD32
Not in pass
Avira
Not in pass
Sophos
Clean
Fortinet
Clean
Google Safebrowsing
Clean
Emsisoft
Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check
Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Contact Verification

We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.

What We Found
Has a contact email on its own domain
Emails on site's domainappointment@azlivedoctor.com
Phone numbers806-414-8040
Postal addressNot listed
Linked social profiles0
Signal Summary
Contact details look reasonable
  • No postal address visible on the page.
  • Contact email on the site's own domain (appointment@azlivedoctor.com).
  • Phone number listed (806-414-8040).

Domain & Encryption

Domain History
Age2 years old
RegistrarSpaceship, Inc.
RegisteredMar 15, 2024
ExpiresMar 15, 2028
Owner privacyVisible
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · YR1
ExpiresAug 30, 2026 (76d)
Self-signedNo
Hosting & Technology
HostingI FastNet LTD
Server locationGB
Web serveropenresty
Platform / CMSWordPress

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No
  • 1301http://azlivedoctor.com/
  • 2200https://azlivedoctor.com/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file0
ISPI FastNet LTD
Usage typeData Center/Web Hosting/Transit

Proceed with caution

Our automated review flagged enough risk that you should treat this site as unverified.

  • Treat azlivedoctor.com as unverified

    Do not enter credentials or send money until you have independently verified the business.

  • Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  • Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  • Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

Referenced Domains

Outbound domains this page links to or loads resources from. Each links to its own security scan.

Safety FAQ

Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

  • Our automated security review marked azlivedoctor.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
  • azlivedoctor.com currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
  • Yes. azlivedoctor.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · YR1, expiring in 76 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
  • azlivedoctor.com is 2.2 years old, registered on 3/15/2024 through Spaceship, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
  • No. All 92 antivirus engines in our malware network report azlivedoctor.com as clean.
  • No. azlivedoctor.com is not currently listed on the major browser blocklist feeds that modern browsers use.
  • azlivedoctor.com resolves to an IP operated by I FastNet LTD in GB (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
  • This is a permanent record of the scan run on June 14, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around azlivedoctor.com have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.

Final Verdict

0
Trust / 100
Final Verdict·azlivedoctor.com
SUSPICIOUS

AZLiveDoctor operates as a registered Arizona telehealth provider, but a Yelp review explicitly calls it a scam over unexpected charges for services not rendered. The site lacks a physical address and has no positive reviews on major aggregators.

Do not enter payment information without first verifying the provider's credentials independently (check NPI registry and Arizona medical board) and requesting a written refund policy. If you have already been charged unexpectedly, contact your credit card issuer or bank to dispute the charge and file a complaint with the Arizona Medical Board.

AV engines
92
MT passes
2
Net signals
1
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Community review

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This report is generated automatically by combining threat intelligence, domain signals, and an AI security analyst. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.