Is backoffice.carrismetropolitana.pt safe?
http://backoffice.carrismetropolitana.pt/
Official Carris Metropolitana transport backoffice site (minor VT flags)
backoffice.carrismetropolitana.pt is the public backoffice portal for Carris Metropolitana, Lisbon's metropolitan bus operator. It provides schedules, real-time stops, trip planner, alerts, tariffs and passenger support. Google Safe Browsing clean; valid TLS; clean IP reputation. VirusTotal shows 1 malicious + 1 suspicious detection out of 92 engines (Lionic, Certego) but no observed threats, credential harvesting or deceptive behavior on the captured page. Official operator confirmed via matching content, phone numbers and linked domains.
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01 · Investigation Brief
Investigation Brief
backoffice.carrismetropolitana.pt is the public backoffice portal for Carris Metropolitana, Lisbon's metropolitan bus operator. It provides schedules, real-time stops, trip planner, alerts, tariffs and passenger support. Google Safe Browsing clean; valid TLS; clean IP reputation. VirusTotal shows 1 malicious + 1 suspicious detection out of 92 engines (Lionic, Certego) but no observed threats, credential harvesting or deceptive behavior on the captured page. Official operator confirmed via matching content, phone numbers and linked domains.
What the site does
Serves as the official administrative and information hub for Carris Metropolitana public transport. Features include schedule converter, real-time stop lookup, trip planner, school/university info, news, alerts and links to navegante.pt tariffs and Moovit widgets.
Strongest evidence
Page content and navigation exactly match the operator's branding and subdomains (carrismetropolitana.pt, beta.carrismetropolitana.pt, on.carrismetropolitana.pt). Phone numbers 210 418 800 and 210 410 400 listed with correct descriptions. Recent news dated February 2026. Web search confirms identical official pages on the same host.
No credential forms, no forced downloads, no popups or redirects observed. External domains are standard CDNs and partner transport sites.
Practical user impact
Safe for viewing schedules, planning trips and contacting support. The two antivirus flags appear to be isolated false positives with no supporting malicious activity or user reports. Users can safely use the site for its intended public-transport purpose.
Why the score is 78
1 independent antivirus family reported an adverse result. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
Fresh result
2 engines flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 1
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| LionicMalicious | malicious |
| CertegoSuspicious | suspicious |
All 92 engine results
- Lionic - malicious - Malicious
- Certego - suspicious - Suspicious
- 0xSI_f33d - unrated - Clean
- Abusix - clean - Clean
- Acronis - clean - Clean
- ADMINUSLabs - clean - Clean
- AILabs (MONITORAPP) - clean - Clean
- AlienVault - clean - Clean
- alphaMountain.ai - unrated - Clean
- AlphaSOC - unrated - Clean
- Antiy-AVL - clean - Clean
- ArcSight Threat Intelligence - unrated - Clean
- AutoShun - unrated - Clean
- Bfore.Ai PreCrime - unrated - Clean
- BitDefender - clean - Clean
- Bkav - unrated - Clean
- BlockList - clean - Clean
- Blueliv - clean - Clean
- ChainPatrol - unrated - Clean
- Chong Lua Dao - clean - Clean
- CINS Army - clean - Clean
- Cluster25 - unrated - Clean
- CRDF - clean - Clean
- Criminal IP - clean - Clean
- CSIS Security Group - unrated - Clean
- CTX AI - clean - Clean
- Cyan - unrated - Clean
- Cyble - clean - Clean
- CyRadar - clean - Clean
- desenmascara.me - clean - Clean
- DNS8 - unrated - Clean
- Dr.Web - clean - Clean
- EmergingThreats - clean - Clean
- Emsisoft - clean - Clean
- Ermes - unrated - Clean
- ESET - clean - Clean
- ESTsecurity - clean - Clean
- Forcepoint ThreatSeeker - clean - Clean
- Fortinet - clean - Clean
- Fortra - unrated - Clean
- G-Data - clean - Clean
- GCP Abuse Intelligence - unrated - Clean
- Google Safe Browsing - clean - Clean
- GreenSnow - clean - Clean
- GreyNoise - unrated - Clean
- Gridinsoft - unrated - Clean
- Guardpot - unrated - Clean
- Heimdal Security - clean - Clean
- Hunt.io Intelligence - unrated - Clean
- IPsum - clean - Clean
- Juniper Networks - clean - Clean
- K7AntiVirus - unrated - Clean
- Kaspersky - clean - Clean
- LevelBlue - clean - Clean
- Lumu - unrated - Clean
- Malwared - clean - Clean
- MalwarePatrol - clean - Clean
- MalwareURL - unrated - Clean
- Mimecast - unrated - Clean
- Netcraft - unrated - Clean
- OpenPhish - clean - Clean
- PhishFort - unrated - Clean
- Phishing Database - clean - Clean
- Phishtank - clean - Clean
- PREBYTES - clean - Clean
- PrecisionSec - unrated - Clean
- Quick Heal - clean - Clean
- Quttera - clean - Clean
- Rising - clean - Clean
- SafeToOpen - unrated - Clean
- Sangfor - clean - Clean
- Sansec eComscan - unrated - Clean
- Scantitan - clean - Clean
- SCUMWARE.org - clean - Clean
- Seclookup - clean - Clean
- Snort IP sample list - unrated - Clean
- SOCRadar - unrated - Clean
- Sophos - clean - Clean
- StopForumSpam - clean - Clean
- Sucuri SiteCheck - clean - Clean
- ThreatHive - clean - Clean
- URLhaus - clean - Clean
- URLQuery - unrated - Clean
- Viettel Threat Intelligence - clean - Clean
- VIPRE - unrated - Clean
- ViriBack - clean - Clean
- VX Vault - clean - Clean
- Webroot - clean - Clean
- Xcitium Verdict Cloud - unrated - Clean
- Yandex Safebrowsing - clean - Clean
- ZeroCERT - clean - Clean
- ZeroFox - unrated - Clean
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Preparing the saved page preview.
Captured during this scan in a safe sandbox. Opening this report does not revisit the site.
Visual context from the captured page
The saved image was reviewed for deceptive controls, visual impersonation, fake urgency, and other scam interface patterns.
03 · Investigation Story
Investigation story
- 1
What the site claims
Carris Metropolitana
- 2
What we observed
The page content was captured and checked alongside 92 antivirus results.
- 3
What independent research found
1 external finding were saved and compared with the page evidence.
- 4
What remains unverified
1 of the five core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Content
Unknown
Observed behavior
Web research findings
Independent findings for backoffice.carrismetropolitana.pt, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Carris Metropolitanaopen
"Horários – Carris Metropolitana"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No direct contact email found on the captured page.
- Phone number listed (210 418 800).
- Links to 4 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://backoffice.carrismetropolitana.pt/
- 2200https://backoffice.carrismetropolitana.pt/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
The conclusion is supported by the evidence saved with this report.
Technical threat
Malware, phishing, credential theft and hostile infrastructure.
Additional evidence review
Operator / customer risk
Complaints, withdrawals, business conduct and commercial traps.
No confirmed evidence in this dimension.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 2 of 92 engines flagged | Completed | Adverse | fresh · Jul 30, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | Not available |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | Not available |
| Visual evidence | The saved page capture contained descriptive context only | Completed | No adverse finding | Not available |
| Independent research | 1 independent finding were saved | Completed | No adverse finding | Not available |
- Page content
- Result: Page fetched · HTTP 200
- Completed
- No adverse finding
- Visual evidence
- Result: The saved page capture contained descriptive context only
- Completed
- No adverse finding
- Independent research
- Result: 1 independent finding were saved
- Completed
- No adverse finding
07 · Community
Community
08 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.

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