Is bonjourben.com safe?
http://bonjourben.com/
Checked on
How we checked
Coverage: partial · 4 of 6 applicable core capabilities
- Antivirus (60 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading · not available: did not fully complete
- page capture · not available: did not fully complete
- domain records: completed
- web research: completed
Bonjour Ben is a fashion shop whose customers report paying for orders that never arrived, with support unreachable and an insolvency proceeding on record.
bonjourben.com presents itself as an apparel storefront with 'SHOP NOW' and product purchase buttons, but the evidence around it is adverse. Two independent customer accounts describe orders that were charged immediately and then never delivered, with customer service silent or the support mailbox switched off, and a consumer-protection publication records an insolvency proceeding involving Bonjour Ben GmbH. A saved antivirus observation also carries adverse vendor results. The site's own pages could not be read at all during this review, so its current checkout, terms and contact text remain unverified, and the connection was served over plain HTTP without a redirect to HTTPS. Taken together, the commercial mechanism here is a shop that takes payment while delivery and support are in question, which places it in the High Risk band rather than Safe or Low Risk.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 22/100
High Risk covers scores 21–44. 4 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Decisive2 independent antivirus families reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.-7 pts
- Moderate3 independent sources carry complaints or warnings about this site, including: "no notification about delivery date. I contacted the customer service, no answer. The order confirmation email comes for form ... respond address - email is…"-3 pts
- Moderate3 independent sources carry complaints or warnings about this site, including: "Anfang August 2025 eine Sale-Aktion genutzt – bis auf die Bestellbestätigung und sofortige Abbuchung via Kreditkarte passierte seitdem nichts. Zahlreiche…"-3 pts
- Moderate3 independent sources carry complaints or warnings about this site, including: "Insolvenzverfahren bei Bonjour Ben GmbH: Maßnahmen zur Sicherung des Fashionlabels"-3 pts
What pushed the score up
- SupportsThe browser threat feed returned no threat warning for the domain.
- SupportsThe registrable domain is 3140 days old, indicating a long-standing registration rather than a brand-new shell.
Points come from the saved evidence ledger: it lowered the score from 38 to 22 and split those 16 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
Lost money or shared details on bonjourben.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on bonjourben.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
IONOS SE takes abuse reports at abuse@ionos.com (+1.6105601459). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
bonjourben.com presents itself as an apparel storefront with 'SHOP NOW' and product purchase buttons, but the evidence around it is adverse. Two independent customer accounts describe orders that were charged immediately and then never delivered, with customer service silent or the support mailbox switched off, and a consumer-protection publication records an insolvency proceeding involving Bonjour Ben GmbH. A saved antivirus observation also carries adverse vendor results. The site's own pages could not be read at all during this review, so its current checkout, terms and contact text remain unverified, and the connection was served over plain HTTP without a redirect to HTTPS. Taken together, the commercial mechanism here is a shop that takes payment while delivery and support are in question, which places it in the High Risk band rather than Safe or Low Risk.
Paying customers report no delivery and no support
One review describes an order with no notification about a delivery date, customer service that never answered, and an order-confirmation email whose reply address was not deliverable. A second account describes a sale purchase in early August 2025 where, apart from the order confirmation and an immediate credit-card charge, nothing happened; repeated enquiries were ignored and the support email address was even temporarily shut down. Both accounts point to the same pattern: money is taken at checkout, and the delivery and support side of the transaction does not follow.
A consumer-protection publication separately records an insolvency proceeding involving Bonjour Ben GmbH, with measures to secure the fashion label. That is a formal record about the company behind the shop, not a customer review, and it adds a structural reason why orders placed now may not be fulfilled.
Technical flags and an unreadable storefront
A saved antivirus observation records adverse results from two independent antivirus families, naming Chong Lua Dao, Fortinet, alphaMountain.ai, Forcepoint and Gridinsoft. This is a stored observation rather than a fresh submission, so the detection should be treated as real but its timing confirmed. The browser threat feed returned no threat warning, and a valid TLS certificate exists for the host, but the scanned address was served over plain HTTP with no redirect to HTTPS, so the connection to it was not encrypted.
The site's own page, contact, About and policy text could not be read during this review because no HTTP response was received and the fetch timed out, including over HTTPS. That means the current checkout flow, refund terms and contact details were not verified here, and the adverse customer accounts and insolvency record are the strongest available picture of how the shop behaves.
Why the score is 22
2 independent antivirus families reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
5/ 93
detectionsSaved analysis from October 2, 2026 - stale
5 engines flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 2
- Suspicious
- 3
- Total
- 93
| Engine | Finding |
|---|---|
| Chong Lua DaoMalicious | malicious |
| FortinetMalicious | malware |
| alphaMountain.aiSuspicious | suspicious |
| Forcepoint ThreatSeekerSuspicious | suspicious |
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Chong Lua Dao - Malicious
- Fortinet - malware - Malicious
- alphaMountain.ai - Suspicious
- Forcepoint ThreatSeeker - Suspicious
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- Forcepoint ThreatSeekercompromised websites. shopping
- alphaMountain.aiShopping, Society/Lifestyle, Suspicious
- Googleretail
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
03 · Investigation Story
Investigation story
What the site claims
Independent evidence classifies the site as shop, but the page's own claim could not be captured.
What we observed
The page itself could not be fully inspected, so the report relies on the other saved checks.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
2 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 013 independent sources carry complaints or warnings about this site, including: "no notification about delivery date. I contacted the customer service, no answer. The order confirmation email comes for form ... respond address - email is…"
- 023 independent sources carry complaints or warnings about this site, including: "Anfang August 2025 eine Sale-Aktion genutzt – bis auf die Bestellbestätigung und sofortige Abbuchung via Kreditkarte passierte seitdem nichts. Zahlreiche…"
- 033 independent sources carry complaints or warnings about this site, including: "Insolvenzverfahren bei Bonjour Ben GmbH: Maßnahmen zur Sicherung des Fashionlabels"
Web research findings
Independent findings for bonjourben.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"no notification about delivery date. I contacted the customer service, no answer. The order confirmation email comes for form ... respond address - email is not deliverable."
- erfahrungen.appopen
"Anfang August 2025 eine Sale-Aktion genutzt – bis auf die Bestellbestätigung und sofortige Abbuchung via Kreditkarte passierte seitdem nichts. Zahlreiche Nachfragen wurden ignoriert oder die Support-Mailadresse sogar zwischenzeitlich abgeschaltet."
- Verbraucherschutzforumopen
"Insolvenzverfahren bei Bonjour Ben GmbH: Maßnahmen zur Sicherung des Fashionlabels"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainbonjourben.com
- Redirects tobonjourben.com
- Hosted byHetzner Online GmbH
Domain Timeline
- Mar 28, 2018Domain registered
First appeared in WHOIS records — 8 years old when this review was saved.
- Nov 1, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
bonjourben.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Domain & Encryption
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for bonjourben.com.
Redirect Chain
- 1301http://bonjourben.com/
- 2blockedhttps://bonjourben.com/
Server Reputation
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentunavailable
- Analysiscomplete
- Visual evidenceunavailable
The conclusion is supported by the evidence saved with this report.
Technical threat
suspiciousMalware, phishing, credential theft and hostile infrastructure.
2 independent antivirus families reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "no notification about delivery date. I contacted the customer service, no answer. The order confirmation email comes for form ... respond address - email is…" · 3 independent sources carry complaints or warnings about this site, including: "Anfang August 2025 eine Sale-Aktion genutzt – bis auf die Bestellbestätigung und sofortige Abbuchung via Kreditkarte passierte seitdem nichts. Zahlreiche…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 5 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 1, 2026 |
| Page content | Page content was not available for semantic review | Unavailable | No saved finding | Not available |
| Visual evidence | The saved page capture was not reliable enough to use | Unavailable | No saved finding | Not available |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Nov 1, 2026 |
- Antivirus
- Result5 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 1, 2026
- Page content
- ResultPage content was not available for semantic review
- CompletionUnavailableFindingNo saved finding
- FreshnessNot available
- Visual evidence
- ResultThe saved page capture was not reliable enough to use
- CompletionUnavailableFindingNo saved finding
- FreshnessNot available
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 1, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is bonjourben.com a scam or a legit online store?
Is bonjourben.com safe to use?
I already paid or entered my details on bonjourben.com — what should I do?
Can I get my money back from bonjourben.com?
I ordered from bonjourben.com but nothing arrived — is it a fake shop?
How do I report bonjourben.com?
bonjourben.com looks professional — how can it still be a scam?
Has bonjourben.com been flagged by antivirus engines?
Is bonjourben.com on any phishing or malware blacklists?
How old is the bonjourben.com domain?
Does bonjourben.com have a valid SSL certificate?
How often is the bonjourben.com report updated?
08 · Final Verdict
Final verdict
Bonjour Ben is a fashion shop whose customers report paying for orders that never arrived, with support unreachable and an insolvency proceeding on record.
The written conclusion remains part of the saved report.
bonjourben.com presents itself as an apparel storefront with 'SHOP NOW' and product purchase buttons, but the evidence around it is adverse. Two independent customer accounts describe orders that were charged immediately and then never delivered, with customer service silent or the support mailbox switched off, and a consumer-protection publication records an insolvency proceeding involving Bonjour Ben GmbH. A saved antivirus observation also carries adverse vendor results. The site's own pages could not be read at all during this review, so its current checkout, terms and contact text remain unverified, and the connection was served over plain HTTP without a redirect to HTTPS. Taken together, the commercial mechanism here is a shop that takes payment while delivery and support are in question, which places it in the High Risk band rather than Safe or Low Risk.
09 · Community
Community
Are you the owner of bonjourben.com?Verify and reply