Is casemonkey.co.uk safe?

http://casemonkey.co.uk/

Moderate RiskStatus

Coveragestrong3 of 4 applicable core capabilities

Verdict

Established retail site, but customer complaints raise meaningful purchase risk

Case Monkey appears to be an established online retailer rather than a newly created storefront: its domain is 2,420 days old, and current checks found no browser threat warning and a valid encrypted connection. However, two customer complaints describe an allegedly misrepresented product and a damaged or incorrect order for which a return or refund was reportedly refused. Those unresolved retail concerns support a Moderate Risk rating despite the clean technical checks.

Use caution before ordering: verify the product description, payment protections, and return terms, and retain copies of the listing and correspondence. Consider a payment method that offers buyer dispute rights.
Read full analysis
Calibrated safety spectrum

Where this site sits

  1. Dangerous1–20
  2. High Risk21–44
  3. Moderate Risk45–69
  4. Low Risk70–84
  5. Safe85–100

The score combines saved evidence strength and analysis quality. Coverage is reported separately.

01 · Investigation Brief

Investigation Brief

Case Monkey appears to be an established online retailer rather than a newly created storefront: its domain is 2,420 days old, and current checks found no browser threat warning and a valid encrypted connection. However, two customer complaints describe an allegedly misrepresented product and a damaged or incorrect order for which a return or refund was reportedly refused. Those unresolved retail concerns support a Moderate Risk rating despite the clean technical checks.

Complaints concern products and refunds

One reviewer says a case advertised as “Genuine” was not genuine and characterizes the listing as false advertising. Another says the received case was wrong and bent, and alleges that the retailer refused a return or refund. These are individual customer allegations, but they directly concern the reliability of purchases and after-sales resolution.

The captured page did not display a phone number or postal address, which may make direct escalation less straightforward if an order goes wrong.

No active technical threat was detected

The saved checks found no browser threat warning and confirmed a valid encrypted connection. These results reduce immediate malware or connection-security concern, but they do not resolve the reported product and refund issues.

The domain is 2,420 days old, providing useful evidence that this is not a newly registered retail domain. The site also displays an independent review platform's rating of 4.4 from 926 reviews, although that displayed aggregate does not negate the specific adverse reports.

Why the score is 63

One customer complaint on a public review site: "I Ordered an 'Genuine' Iphone 16 Plus case from Case Monkey, However there is nothing 'Genuine about it! It is a fake one of which I could have bought from…". Coverage remains separate so missing sources cannot be mistaken for clean results.

02 · Security Evidence

Security evidence

Collected signals and independent provider data for this URL.

Antivirus Engines

0/ 95

No detections

Saved analysis from March 31, 2026 - stale

No detections across 62 engines that rated this URL

No antivirus engine that answered raised an adverse result; 33 had no rating for this URL. This is one signal, not a guarantee.

Malicious
0
Suspicious
0
Total
95
All 95 engine results
  • 0xSI_f33d - Unrated
  • Abusix - Clean
  • Acronis - Clean
  • ADMINUSLabs - Clean
  • AILabs (MONITORAPP) - Clean
  • AlienVault - Clean
  • alphaMountain.ai - Unrated
  • AlphaSOC - Unrated
  • Antiy-AVL - Clean
  • ArcSight Threat Intelligence - Unrated
  • AutoShun - Unrated
  • benkow.cc - Clean
  • Bfore.Ai PreCrime - Unrated
  • BitDefender - Clean
  • Bkav - Unrated
  • BlockList - Clean
  • Blueliv - Clean
  • Certego - Clean
  • ChainPatrol - Unrated
  • Chong Lua Dao - Clean
  • CINS Army - Clean
  • Cluster25 - Unrated
  • CMC Threat Intelligence - Clean
  • CRDF - Clean
  • Criminal IP - Clean
  • CSIS Security Group - Unrated
  • Cyan - Unrated
  • Cyble - Clean
  • CyRadar - Clean
  • desenmascara.me - Clean
  • DNS8 - Clean
  • Dr.Web - Clean
  • EmergingThreats - Clean
  • Emsisoft - Clean
  • Ermes - Unrated
  • ESET - Clean
  • ESTsecurity - Clean
  • Forcepoint ThreatSeeker - Unrated
  • Fortinet - Clean
  • Fortra - Unrated
  • G-Data - Clean
  • GCP Abuse Intelligence - Unrated
  • Google Safe Browsing - Clean
  • GreenSnow - Clean
  • GreyNoise - Unrated
  • Gridinsoft - Unrated
  • Guardpot - Unrated
  • Heimdal Security - Clean
  • Hunt.io Intelligence - Unrated
  • IPsum - Clean
  • Juniper Networks - Clean
  • Kaspersky - Clean
  • LevelBlue - Unrated
  • Lionic - Clean
  • Lumu - Unrated
  • Malwared - Clean
  • MalwarePatrol - Clean
  • malwares.com URL checker - Clean
  • MalwareURL - Unrated
  • Mimecast - Unrated
  • Netcraft - Unrated
  • OpenPhish - Clean
  • PhishFort - Unrated
  • Phishing Database - Clean
  • Phishtank - Clean
  • PREBYTES - Clean
  • PrecisionSec - Unrated
  • Quick Heal - Clean
  • Quttera - Clean
  • Rising - Clean
  • SafeToOpen - Unrated
  • Sangfor - Clean
  • Sansec eComscan - Unrated
  • Scantitan - Clean
  • SCUMWARE.org - Clean
  • Seclookup - Clean
  • securolytics - Clean
  • Snort IP sample list - Unrated
  • SOCRadar - Unrated
  • Sophos - Clean
  • Spam404 - Clean
  • StopForumSpam - Clean
  • Sucuri SiteCheck - Clean
  • ThreatHive - Clean
  • URLhaus - Clean
  • URLQuery - Unrated
  • Viettel Threat Intelligence - Clean
  • VIPRE - Unrated
  • ViriBack - Clean
  • VX Vault - Clean
  • Webroot - Clean
  • Xcitium Verdict Cloud - Clean
  • Yandex Safebrowsing - Clean
  • ZeroCERT - Clean
  • ZeroFox - Unrated

Security Scans

Browser Threat Feed
Not flagged on major threat lists

Checked against the browser threat feeds available to this scan — no hit.

What we observed

CAPTURED PAGE
casemonkey.co.uk
What our review noticed on this page
Visual analysis

Visual context from the captured page

4.4 · 926 reviews · Trustpilot

Context only

What the captured page showed

1 observation
  1. 01

    4.4 · 926 reviews · Trustpilot

03 · Investigation Story

Investigation story

The behavior, reputation, and operator evidence that explains how this site may affect a visitor.
  1. What the site claims

    Affordable & Cheap Phone Cases for iPhone & Samsung | Case Monkey

  2. What we observed

    The page content was captured and checked alongside 62 antivirus results.

  3. What independent research found

    2 external findings were saved and compared with the page evidence.

  4. What remains unverified

    1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.

What kind of site and risk is this?

Threat category

No threat category confirmed

Service and business model

Shop

Transaction

Observed behavior

No disruptive browser behavior saved

Evidence behind this classification

  1. 01One customer complaint on a public review site: "I Ordered an 'Genuine' Iphone 16 Plus case from Case Monkey, However there is nothing 'Genuine about it! It is a fake one of which I could have bought from…"
  2. 02The captured page showed neither a phone number nor a postal address.
  3. 03The registrable domain is 2,420 days old.

Web research findings

Independent findings for casemonkey.co.uk, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.

Business registration
Not checked
This report did not include a company-registry lookup, so no registration result is claimed.
Clone check
Not checked
No site-clone comparison was run for this report, so no clean result is claimed.
Typosquat check
Not checked
No look-alike domain comparison was run for this report, so no clean result is claimed.
Web mentions
2 complaints or warnings
Complaints and warnings (2)
Direct quotes from public complaints, negative reviews, warnings and security listings.
  • Trustpilotopen

    "I Ordered an 'Genuine' Iphone 16 Plus case from Case Monkey, However there is nothing 'Genuine about it! It is a fake one of which I could have bought from Ebay for £20 less, this is false advertising"

  • Trustpilotopen

    "Order #63060 I received the correct phone case for the phone wrong, it also arrived bent and they refuse to allow me to return/ refund! They are acting illegally."

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

04 · Domain & Infrastructure

Domain & infrastructure

Timeline · identity · encryption · redirects · hosting

The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.

Infrastructure map

How the saved page connected to the wider web.

  1. Domaincasemonkey.co.uk
  2. Redirects tocasemonkey.co.uk
  3. Hosted byShopify, Inc.
  4. Referencescdn.nfcube.com · loox.io

Domain Timeline

  1. Feb 26, 2020
    Domain registered

    First appeared in WHOIS records — 6 years old when this review was saved.

  2. Oct 13, 2026
    Saved security review — Rated Moderate Risk

    The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.

Contact Verification

Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.

What We Found
Has a contact email on its own domain
Emails on site's domainhello@casemonkey.co.uk, customerservice@casemonkey.co.uk
Phone numbersNone
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No phone number listed on the captured page.
  • No operator postal address visible on the captured page.
  • Contact email on the site's own domain (hello@casemonkey.co.uk).

Domain & Encryption

Domain History
Age6 years old
RegistrarTeam Blue Internet Services UK Limited t/a Team Blue Internet Services Limited t/a names.co.uk
RegisteredFeb 26, 2020
ExpiresFeb 26, 2027
Owner privacyHidden
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · YE1
ExpiresNov 12, 2026 (30d)
Self-signedNo
Hosting & Technology
HostingShopify, Inc.
Server locationCA
Platform / CMSShopify

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No

The site refused our redirect check, so the chain below is the one our page reader followed.

  • 1301http://casemonkey.co.uk/
  • 2200https://casemonkey.co.uk/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file14
ISPShopify, Inc.
Usage typeContent Delivery Network

Referenced Domains

05 · Evidence Ledger

Evidence ledger

Coverage, provenance, and source freshness remain separate so a missing check is never mistaken for a clean result.
  1. Antiviruspartial
  2. Browser threat feedcomplete
  3. Page contentcomplete
  4. Analysiscomplete
  5. Visual evidencecomplete
Completed analysis

The conclusion is supported by the evidence saved with this report.

Technical threat

unknown

Malware, phishing, credential theft and hostile infrastructure.

No confirmed evidence in this dimension.

Operator / customer risk

suspicious

Complaints, withdrawals, business conduct and commercial traps.

One customer complaint on a public review site: "I Ordered an 'Genuine' Iphone 16 Plus case from Case Monkey, However there is nothing 'Genuine about it! It is a fake one of which I could have bought from…" · The captured page showed neither a phone number nor a postal address.

Source coverage and freshness

Status shows whether usable evidence was saved; finding shows what that evidence observed.

Antivirus
Result0 of 95 engines flagged
CompletionLimited
FindingNo saved finding
Freshnessstale fallback · analysed Mar 31, 2026
Browser protection
ResultNo browser threat-list match
CompletionCompleted
FindingNo adverse finding
Freshnessthis scan · Oct 13, 2026
Page content
ResultPage fetched · HTTP 200
CompletionCompleted
FindingNo adverse finding
Freshnessthis scan · Oct 13, 2026
Visual evidence
Result1 visible observation saved with the page capture
CompletionCompleted
FindingNo adverse finding
Freshnessthis scan · Oct 13, 2026
Independent research
Result2 independent findings were saved
CompletionCompleted
FindingAdverse
Freshnessthis scan · Oct 13, 2026

06 · Your Next Move

Your next move

Proceed with caution

The evidence is mixed or incomplete, so treat this site as unverified until you can confirm who runs it.

  1. Analyst recommendation

    Use caution before ordering: verify the product description, payment protections, and return terms, and retain copies of the listing and correspondence. Consider a payment method that offers buyer dispute rights.

  2. Treat casemonkey.co.uk as unverified

    Do not enter credentials or send money until you have independently verified the business.

  3. Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  4. Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  5. Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

07 · Safety FAQ

Safety FAQ

Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.

Is casemonkey.co.uk a scam or is it safe?
There isn't enough evidence yet for us to give casemonkey.co.uk a confident verdict, so treat it with caution. The domain is 6 years old. Until it can be independently verified, don't enter passwords, card details, or send money, and confirm the company through channels you find yourself rather than links on the site.
Is casemonkey.co.uk safe to use?
casemonkey.co.uk has a Safety Score of 63/100 (Moderate Risk). Analysis coverage is strong at 83%. Do not trust blindly; analysis may be limited.
Has casemonkey.co.uk been flagged by antivirus engines?
No — all 62 antivirus and blocklist engines in our malware network that rated it reported casemonkey.co.uk as clean in the saved analysis from March 31, 2026. 33 other engines had no rating for it. That's a good sign, though antivirus coverage is only one of the many signals we weigh, and brand-new scam sites can appear clean before vendors catch up.
Is casemonkey.co.uk on any phishing or malware blacklists?
No — casemonkey.co.uk is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
How old is the casemonkey.co.uk domain?
casemonkey.co.uk is 6 years old, registered on February 26, 2020 through Team Blue Internet Services UK Limited t/a Team Blue Internet Services Limited t/a names.co.uk. A multi-year registration history is one of the stronger signals against a scam, though it's never a guarantee on its own — established domains can still be misused.
Does casemonkey.co.uk have a valid SSL certificate?
Yes — casemonkey.co.uk presents a valid TLSv1.3 certificate issued by Let's Encrypt · YE1, valid for another 30 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
Where is casemonkey.co.uk hosted?
casemonkey.co.uk resolves to an IP operated by Shopify, Inc. in CA (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
How often is the casemonkey.co.uk report updated?
This report is a record of the scan run on October 13, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about casemonkey.co.uk has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.

08 · Final Verdict

Final verdict

The saved conclusion, decisive evidence, and practical action in one final view.
Verdict score
63/100
Moderate Risk

Established retail site, but customer complaints raise meaningful purchase risk

Saved capturecasemonkey.co.ukCapture-safe
Captured during this scan. Opening this report does not revisit the site.
Conclusion

Case Monkey appears to be an established online retailer rather than a newly created storefront: its domain is 2,420 days old, and current checks found no browser threat warning and a valid encrypted connection. However, two customer complaints describe an allegedly misrepresented product and a damaged or incorrect order for which a return or refund was reportedly refused. Those unresolved retail concerns support a Moderate Risk rating despite the clean technical checks.

Recommended actionUse caution before ordering: verify the product description, payment protections, and return terms, and retain copies of the listing and correspondence. Consider a payment method that offers buyer dispute rights.
Saved evidence only

Missing checks are never treated as a clean result.

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Continue toCommunity

09 · Community

Community

First-hand experiences add human context after the scanner has reached its conclusion.