Is catchallstore.com safe?
http://catchallstore.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (60 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
CATCHALL sells dresses through a thin-identity storefront with discretionary refunds and reviewers reporting returns that were never refunded
catchallstore.com is a women's fashion shop selling dresses and sets, run on a hosted storefront platform with no legal entity, registration number, phone number or postal address disclosed and only generic mailboxes on its own domain as contact. Its own refund terms make money back discretionary, and independent reviewers describe unanswered emails, long shipping times, buyer-paid returns and refunds that never arrived after the returned item reached the merchant. Nothing malicious was found technically, but the consumer-protection picture around delivery and refunds is poor, which places the site in the High Risk band.
Saved site captureCaptured safely during this scan1 antivirus engine flagged this URLGridinsoftSaved antivirus result from Nov 1, 2026Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 6 findings pulled the score down; 3 pushed it up.
What pulled the score down
- ModerateThe only published contact is a generic service@ mailbox on the store's own domain, with no company name or registration number.
- ModerateThe refund policy offers a partial refund or an alternative solution at the shop's discretion instead of a defined money-back right.
- Moderate2 independent sources carry complaints or warnings about this site, including: "They made me pay to return a dress and with tracking . I have emailed them 3 times since it’s been two months since my return got to them and I’ve never…"
- Moderate2 independent sources carry complaints or warnings about this site, including: "The trust score of catchallstore.com is very low."
- ModerateThe page requested browser-notification permission during the visit.
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsNo Safe Browsing warning, a valid encrypted connection and no abuse history on the hosting address.
- SupportsThe domain has been registered for about four and a half years, matching the shop's stated 2022 founding.
- SupportsThe site publishes a contact address on its own domain and a working contact form.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor).
Lost money or shared details on catchallstore.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on catchallstore.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
Alibaba Cloud Computing Ltd. d/b/a HiChina (www.net.cn) takes abuse reports at domainabuse@service.aliyun.com (+86.95187). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
catchallstore.com is a women's fashion shop selling dresses and sets, run on a hosted storefront platform with no legal entity, registration number, phone number or postal address disclosed and only generic mailboxes on its own domain as contact. Its own refund terms make money back discretionary, and independent reviewers describe unanswered emails, long shipping times, buyer-paid returns and refunds that never arrived after the returned item reached the merchant. Nothing malicious was found technically, but the consumer-protection picture around delivery and refunds is poor, which places the site in the High Risk band.
Refunds are discretionary and reviewers say they never arrived
The store's own policy text says that in the event of a quality issue it will provide "a partial refund or an alternative solution based on the specific situation" — a discretionary outcome rather than a defined right to your money back. That wording is the same shape used by shops that keep a share of the payment and push the cost of returning goods onto the buyer.
Reviewers on an independent review platform describe exactly that outcome: one buyer says they had to pay to return a dress with tracking, and two months after the return reached the merchant they had still not been refunded despite three emails. Another reviewer says there is no customer service at all and that emails go unanswered while shipping takes very long.
A further reviewer states the products ship straight from China and are not handmade, which conflicts with the brand story the shop tells about its own production. These are reviewer accounts rather than findings we verified ourselves, but they line up with the policy wording above.
Who runs the shop is not disclosed
The only contact route is a generic service@ mailbox on the store's own domain, a pattern that recurs across networks of short-lived shops. The contact page lists an email address, but it was not read to the end, so a phone number or postal address cannot be confirmed either way — and no company name or registration number is published.
The terms reserve broad discretion to refuse any order, cancel quantities at sole discretion and disclaim responsibility for third-party content, which leaves a buyer with little contractual footing if an order goes wrong.
Independent checks rate the site's trust score as very low and note that it resembles known scam sites. That is third-party reputation data, not a technical detection, but it points the same way as the refund complaints.
No malware or phishing, but the commercial risk is real
The browser threat feed returned no threat warning, the encrypted connection is valid, and the hosting address carries no abuse history. One saved antivirus observation flagged the URL as suspicious; it is a stale saved result rather than a fresh scan, so it is context rather than proof of anything.
The domain has been registered for roughly four and a half years, which fits the shop's stated 2022 founding and rules out a throwaway domain. That is the main point in the site's favour, and it is why this is not scored as outright fraud.
The page also asked for browser-notification permission and runs an email-capture popup offering $15 off a first order. Neither is malicious by itself, but both add marketing pressure on top of a purchase flow whose refund terms are weak.
Why the score is 38
The only published contact is a generic service@ mailbox on the store's own domain, with no company name or registration number.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from November 1, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping
- BitDefenderonlineshop
- Forcepoint ThreatSeekerlingerie and swimsuit
- Googleshopping
- Sophosonline shopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
Visual context from the captured page
Header shows the CATCHALL wordmark with navigation (NEW IN, BEST SELLERS, DRESSES, CLOTHING, OCCASION, SWIMWEAR, ACCESSORIES, MUSE, SALE) and a banner reading 'Up To 50% Off & Global Delivery Available'. A modal popup offers 'GET $15 OFF YOUR FIRST ORDER' with an email field, an opt-in checkbox for news and offers, and a 'GET $15 OFF' button; footer of the popup reads 'Powered by omnisend'. Popup artwork shows a model in a blue lace gown with 'CATCHALL' and 'SIGN UP GET $15 OFF ON YOUR FIRST ORDER' text; background hero reads 'Midnight Radiance'. A floating 'Rewards' button is visible at the lower right of the page.
What the captured page showed
4 observations- 01
Header shows the CATCHALL wordmark with navigation (NEW IN, BEST SELLERS, DRESSES, CLOTHING, OCCASION, SWIMWEAR, ACCESSORIES, MUSE, SALE) and a banner reading 'Up To 50% Off & Global Delivery Available'.
- 02
A modal popup offers 'GET $15 OFF YOUR FIRST ORDER' with an email field, an opt-in checkbox for news and offers, and a 'GET $15 OFF' button; footer of the popup reads 'Powered by omnisend'.
- 03
Popup artwork shows a model in a blue lace gown with 'CATCHALL' and 'SIGN UP GET $15 OFF ON YOUR FIRST ORDER' text; background hero reads 'Midnight Radiance'.
- 04
A floating 'Rewards' button is visible at the lower right of the page.
What the page says about itself
Quoted from the pages we read: the site's own words, not our findings.
- Page title
CATCHALL | Women's Fashion Dresses & Trendy Clothing
- Meta description
Explore CATCHALL’s women’s dresses and trendy fashion pieces designed to elevate your everyday style.
Pages we read
- Main page/Read
- About page/pages/about-usRead
- Terms/pages/terms-of-serviceRead
- Refund / returns policy/pages/refund-policyRead
- Shipping policy/pages/shipping-infoRead
- Contact page/pages/contact-us-1Read
03 · Investigation Story
Investigation story
What the site claims
CATCHALL | Women's Fashion Dresses & Trendy Clothing
What we observed
Saved browser evidence recorded notification prompts.
What independent research found
6 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The refund policy offers a partial refund or an alternative solution at the shop's discretion instead of a defined money-back right.
- 02The only published contact is a generic service@ mailbox on the store's own domain, with no company name or registration number.
- 032 independent sources carry complaints or warnings about this site, including: "The trust score of catchallstore.com is very low."
If this is a scam — what it means for you
What happens if you order and then want your money back
A visitor who buys a dress and finds a quality problem is pointed to a policy that offers a partial refund or an alternative solution at the shop's discretion, so the amount returned is not guaranteed.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
If the buyer returns the item, reviewers report paying the return shipping themselves and then waiting months without a refund while emails went unanswered.
Do not place an order here unless you are willing to risk losing the purchase price. The refund terms are discretionary, the operator publishes no company, address or phone, and buyers report returns that were received but never refunded. If you have already paid, keep the tracking receipt for any return and raise a chargeback with your card issuer rather than relying on the shop's email support.
Web research findings
Independent findings for catchallstore.com, including public complaints, named review sources, registration records, and look-alike-domain evidence.
- ScamAdviseropen
"The trust score of catchallstore.com is very low."
- ScamAdviseropen
"This site looks a lot like known scam sites"
- Trustpilot (CA)open
"There is no customer service at all... you can send a thousand emails and no one answers, very long shipping times"
- Trustpilot (AU)open
"They made me pay to return a dress and with tracking . I have emailed them 3 times since it’s been two months since my return got to them and I’ve never received it"
- Trustpilot (CA)open
"Their products come straight from China, and it's zero handmade there."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too.
Infrastructure map
- Domaincatchallstore.com
- Redirects tocatchallstore.com
- Hosted byCloudflare, Inc.
- Referencesimg-va.myshopline.com · accounts.google.com
Domain Timeline
- Feb 28, 2022Domain registered
First appeared in WHOIS records — 4 years old when this review was saved.
- Nov 6, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
catchallstore.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (contact@catchallstore.com).
Domain & Encryption
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for catchallstore.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Site platform
- Shopline
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://catchallstore.com/
- 2200https://catchallstore.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
suspiciousMalware, phishing, credential theft and hostile infrastructure.
The page requested browser-notification permission during the visit. · 1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The only published contact is a generic service@ mailbox on the store's own domain, with no company name or registration number. · The refund policy offers a partial refund or an alternative solution at the shop's discretion instead of a defined money-back right.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Nov 1, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 6, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 6, 2026 |
| Visual evidence | 4 visible observations saved with the page capture | Completed | No adverse finding | this scan · Nov 6, 2026 |
| Independent research | 6 independent findings were saved | Completed | Adverse | this scan · Nov 6, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Nov 1, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 6, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 6, 2026
- Visual evidence
- Result4 visible observations saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 6, 2026
- Independent research
- Result6 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 6, 2026
07 · Safety FAQ
Safety FAQ
Answered from the saved verdict and evidence in this report.
Is catchallstore.com a scam or a legit online store?
Is catchallstore.com safe to use?
What should I do if I already gave my details to catchallstore.com?
Can I get my money back from catchallstore.com?
I ordered from catchallstore.com but nothing arrived — is it a fake shop?
How do I report catchallstore.com?
Why does catchallstore.com look legitimate if it's a scam?
Has catchallstore.com been flagged by antivirus engines?
Is catchallstore.com on any phishing or malware blacklists?
How old is the catchallstore.com domain?
Does catchallstore.com have a valid SSL certificate?
How often is the catchallstore.com report updated?
08 · Final Verdict
Final verdict
CATCHALL sells dresses through a thin-identity storefront with discretionary refunds and reviewers reporting returns that were never refunded
catchallstore.com is a women's fashion shop selling dresses and sets, run on a hosted storefront platform with no legal entity, registration number, phone number or postal address disclosed and only generic mailboxes on its own domain as contact. Its own refund terms make money back discretionary, and independent reviewers describe unanswered emails, long shipping times, buyer-paid returns and refunds that never arrived after the returned item reached the merchant. Nothing malicious was found technically, but the consumer-protection picture around delivery and refunds is poor, which places the site in the High Risk band.
09 · Community
Community
Are you the owner of catchallstore.com?Verify and reply