No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Is constantcontact.com legit or a scam?
Official Constant Contact email marketing site with a 27-year-old domain, valid business registration, and clean scans despite some billing complaints.
Analysis Summary
AI Security Analysis
The site belongs to Constant Contact Inc., a real company founded in 1996 and headquartered in Waltham, Massachusetts with over a thousand employees. Our antivirus network and browser blocklist feeds returned zero flags while the hosting IP shows no abuse reports. The domain itself is more than 27 years old and registered without privacy protection through a major registrar. Business records confirm active status in the US. Some users on independent review aggregator and BBB have posted complaints about billing practices and refunds, but these are typical service disputes rather than signs of fraud. No clone indicators or malicious patterns appear in the scan data.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for constantcontact.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain constantcontact.com is the official site of Constant Contact, Inc., an email marketing platform founded in 1996
- Company headquartered in Waltham, MA; privately held with 1,001-5,000 employees
- BBB profile lists 157 complaints in last 3 years, primarily billing and refund issues
- Trustpilot shows ~4-star rating from 1,751+ reviews with mixed feedback on billing practices
- Site promotes compliance with GDPR, CAN-SPAM; offers MFA and security features
- No evidence of domain being a typosquat or clone of any brand
- Multiple reviews note it as a legitimate service used by small businesses
- Trustpilotopen
"This company ripped me off. I closed my account months ago. They still charged me and refused to give me a refund even though I never used thier service."
- BBBopen
"I am out $1,100 because Constant Contact operates a deliberate scam: take your annual fee, ban your account on a false pretext, and then quote their fine print to keep your REMOVED is the proof of their predatory model"
- Trustpilotopen
"Do you agree with Constant Contact's 4-star rating ? Check out what 1753 people have written so far"
- Email Tool Testeropen
"Constant Contact is a legit email marketing software for small businesses. It safely stores your customer data and offers a secure way to manage your subscribers."
Privately held company founded 1996, HQ Waltham MA, 1,001-5,000 employees per LinkedIn
Our research found two scam-related mentions on independent review aggregator and BBB describing billing disputes and refund problems. Two positive reviews on independent review aggregator and Email Tool Tester describe Constant Contact as a legitimate email marketing tool used by small businesses. The company maintains an active US business registration founded in 1996 with headquarters in Waltham, MA.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Domain & Encryption
Redirect Chain
- 1301http://constantcontact.com/
- 2403https://www.constantcontact.com/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on constantcontact.com and not a lookalike like c-onstantcontact.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered from the scan data on this page. These are auto-generated — not hand-written — so they always match the underlying report.
- Our automated security review found no threat indicators on constantcontact.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- constantcontact.com passed our automated security checks with a trust score of 83/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. constantcontact.com presents a valid TLSv1.3 certificate issued by GlobalSign nv-sa · GlobalSign Atlas R3 OV TLS CA 2025 Q4, expiring in 191 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- constantcontact.com is 27.7 years old, registered on 9/30/1998 through MarkMonitor Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report constantcontact.com as clean.
- No. constantcontact.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- constantcontact.com resolves to an IP operated by Constant Contact, Inc in US (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- We cache results for 24 hours. Signed-in MalwareTips members can trigger a manual rescan at any time using the "Rescan" button on the report page, which re-runs every check from scratch and refreshes this page.
User reviews & comments(0)
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