No specific threat detected
Legitimate telemedicine platform with minor customer-service complaints but no scam indicators.
Is doxy.me legit or a scam?
Legitimate telemedicine platform with minor customer-service complaints but no scam indicators.
Doxy.me is a legitimate telemedicine platform founded in 2013. Two customer complaints about support and cancellations appear on Trustpilot and BBB, but no scam reports or security detections exist. The site shows clean scans and established business records.
Analysis Summary
Website Preview

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
Visual analysis
We capture a fresh screenshot of the live page and ask a vision model to look for scam visual patterns — fake trust badges, countdown timers, overlay pop-ups, and visual clones of legitimate brands.
No scam visual patterns detected
The page appears to be a legitimate, fully-rendered landing page for a telemedicine platform.
What our vision model saw
2 signalsStandard cookie consent banner present
Professional design and branding consistent with a legitimate telemedicine service
Intelligence
The domain hosts a fully rendered professional landing page for a telemedicine service with clear HIPAA and SOC 2 claims. Zero antivirus detections and a clean browser-blocklist status confirm the infrastructure is not flagged as malicious. The company is registered in Rochester, NY since 2013 and operates an active business. Two negative reviews on Trustpilot and BBB cite support and cancellation issues, yet these are service complaints rather than fraud reports. No evidence of credential harvesting, malware distribution, or impersonation appears in the scan data or evidence package.
Web Research Findings
Independent findings for doxy.me, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Doxy.me is a widely used, legitimate telemedicine platform founded in 2013 that provides browser-based video conferencing for healthcare providers.
- The platform is generally recognized as HIPAA-compliant and offers a Business Associate Agreement (BAA) to users.
- Common user complaints involve technical issues such as video lagging, connectivity drops, and difficulties with account cancellation or customer support responsiveness.
- The service operates on a freemium model, offering a free tier for individual providers and paid 'Clinic' plans for teams.
- The Better Business Bureau (BBB) profile for the company shows an 'F' rating due to a failure to respond to three filed complaints, though this is a specific metric of the BBB and not necessarily indicative of a scam.
- Independent security reviews (e.g., Mozilla Foundation) have noted improvements in the platform's security practices, such as mandatory strong passwords, since the rapid growth experienced during the 2020 pandemic.
- Trustpilotopen
"It didn't work out at all for me really as they did not answer by phone and the app kept glitching and then I got cutoff from my account right after paying for a year of Pro Plan."
- BBBopen
"They make it so difficult to try to cancel. I can't get into my account and haven't used their "service" in years."
- Software Adviceopen
"The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links."
- G2open
"Doxy.me has become my go-to platform for conducting video telemedicine visits for my individual mental health counseling practice."
Business located in Rochester, NY; established in 2013.
Trustpilot contains one review complaining of account cutoff after payment and poor phone support. BBB shows a single complaint about cancellation difficulty and an F rating for non-response to three filings. Software Advice and G2 each host a positive review praising ease of use for clinical video visits. No scam reports or regulatory actions were found in the searched sources.
Threat Detection
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Technical Details
domain · encryption · redirects · server reputation · referencedThe plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- No postal address visible on the page.
- Links to 4 social profiles.
Domain & Encryption
Redirect Chain
- 1302https://doxy.me/
- 2200https://doxy.me/en/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
What to do
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on doxy.me and not a lookalike like d-oxy.me.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Final Verdict
Doxy.me is a legitimate telemedicine platform founded in 2013. Two customer complaints about support and cancellations appear on Trustpilot and BBB, but no scam reports or security detections exist. The site shows clean scans and established business records.
Safety FAQ
Common questions, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on doxy.me, so it appears legitimate. All 92 antivirus engines we queried report it clean, it ranks among the world's most-visited sites, Even so, always double-check the exact address in your browser, because phishing emails routinely spoof real, trusted domains like this one.
- doxy.me passed our automated checks with a trust score of 94/100. No antivirus engines or major blacklists flagged it at the time of the last scan, and its signals line up with an established, legitimate site. Treat any unexpected login prompt or payment request on it with the same caution you would anywhere.
- Yes — and this is worth understanding. Even trustworthy domains get spoofed in phishing emails (a fake message that only looks like it's from doxy.me), and legitimate sites are occasionally compromised on specific pages. A clean verdict means the site itself checks out today; it does not mean every email or link claiming to be from doxy.me is genuine. Always reach the site by typing the address yourself rather than clicking links in unexpected messages.
- No — all 92 antivirus and blocklist engines in our malware network currently report doxy.me as clean. That's a good sign, though antivirus coverage is only one of the many signals we weigh, and brand-new scam sites can appear clean before vendors catch up.
- No — doxy.me is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
- Yes — doxy.me presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M01, valid for another 82 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
- doxy.me resolves to an IP operated by Amazon.com, Inc. in US (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
- Yes — doxy.me ranks in the global top 100,000 most-visited sites, which means it has substantial real-world traffic. Genuine popularity doesn't automatically make a site safe, but throwaway scam domains almost never reach this level of traffic, so it's a meaningful point in the site's favour.
- This report is a record of the scan run on July 24, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about doxy.me has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.
User reviews & comments(0)
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