SAFE

No specific threat detected

Legitimate telemedicine platform with minor customer-service complaints but no scam indicators.

Security Review

Is doxy.me legit or a scam?

Legitimate telemedicine platform with minor customer-service complaints but no scam indicators.

Doxy.me is a legitimate telemedicine platform founded in 2013. Two customer complaints about support and cancellations appear on Trustpilot and BBB, but no scam reports or security detections exist. The site shows clean scans and established business records.

Cross-checked against 8 completed checks — none raised a concern
doxy.meScanned 1h ago
94/100
Trust score
0 = danger · 100 = safe
SAFE
Score breakdown
Heuristics 100·MT 92
Screenshot of doxy.meSee the live page ↓
Positive signals (4)
Antivirus clearNot on major blacklistsEncrypted connectionClean server reputation

Analysis Summary

Threat Intelligence
0/92
All engines report clean
Domain Age
Registration date unknown

Website Preview

Screenshot of doxy.me
LIVE RENDER
doxy.me

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

Visual analysis

We capture a fresh screenshot of the live page and ask a vision model to look for scam visual patterns — fake trust badges, countdown timers, overlay pop-ups, and visual clones of legitimate brands.

0
/ 100
No visual red flags

No scam visual patterns detected

The page appears to be a legitimate, fully-rendered landing page for a telemedicine platform.

Visual risk0/100

What our vision model saw

2 signals

Standard cookie consent banner present

Professional design and branding consistent with a legitimate telemedicine service

Intelligence

Editorial security brief
Intelligence
Low observed risktrust94/100
85%
Confidence
The domain hosts a fully rendered professional landing page for a telemedicine service with clear HIPAA and SOC 2 claims. Zero antivirus detections and a clean browser-blocklist status confirm the infrastructure is not flagged as malicious. The company is registered in Rochester, NY since 2013 and operates an active business. Two negative reviews on Trustpilot and BBB cite support and cancellation issues, yet these are service complaints rather than fraud reports. No evidence of credential harvesting, malware distribution, or impersonation appears in the scan data or evidence package.
Risk Factors
2
  • Two customer complaints cite difficulty reaching support and cancelling paid plans.
  • BBB profile shows an F rating due to non-response on three complaints.
Positive Signals
4
  • Zero detections across 92 antivirus engines and clean browser blocklists.
  • Business registered and active in Rochester, NY since 2013.
  • Professional landing page with clear compliance claims and no credential-harvesting forms.
  • Positive independent reviews on G2 and Software Advice highlight usability for clinical workflows.
Investigation notes

Page Content

The captured page presents a standard marketing site for a telemedicine platform. It lists HIPAA, SOC 2, GDPR, and CPRA compliance badges, describes browser-based video visits, and offers a freemium pricing model. No login forms, countdown timers, or credential fields are present. External scripts load from framerusercontent.com, visualwebsiteoptimizer.com, and social domains, consistent with a modern marketing site.

Infrastructure

The site resolves to IP 13.35.93.100 with an abuse score of 0/100. SSL certificate is valid, issued by Amazon, and expires in 82 days. One internal redirect occurs with no cross-domain hops or homoglyph usage. No sandbox results were available, but the hosting reputation is clean.

Domain History

Business registration records show the company was established in Rochester, NY in 2013 and remains active. WHOIS data was unavailable in this scan, but the long operational history and active registration contradict any new-domain scam pattern.

Web Reputation

Trustpilot and BBB each contain one complaint about account access and cancellation difficulties. Two positive reviews on Software Advice and G2 praise ease of use for clinical video visits. No scam reports, malware detections, or regulatory actions appear in the evidence package. Mozilla Foundation has noted security-practice improvements since 2020.

What this means for you

The platform is a real, decade-old telemedicine provider. Users may encounter typical customer-service friction, but the site itself does not exhibit scam mechanics or security threats.

Recommendation
The site is safe to use for its intended telemedicine purpose. Review cancellation terms before purchasing paid plans if customer-service responsiveness is a concern.
Editorial assessment
SpecificEvidence-led

Web Research Findings

Independent findings for doxy.me, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.

Business registration
Active · United States
Site traces back to an actively registered business.
Clone check
Not a clone
No well-known site's layout or branding detected here.
Typosquat check
No look-alike match
The domain doesn't resemble any well-known brand's spelling.
Web mentions
2 scam reports · 3 complaints · 2 positive
Key findings
6 headline facts from open-web research
  • Doxy.me is a widely used, legitimate telemedicine platform founded in 2013 that provides browser-based video conferencing for healthcare providers.
  • The platform is generally recognized as HIPAA-compliant and offers a Business Associate Agreement (BAA) to users.
  • Common user complaints involve technical issues such as video lagging, connectivity drops, and difficulties with account cancellation or customer support responsiveness.
  • The service operates on a freemium model, offering a free tier for individual providers and paid 'Clinic' plans for teams.
  • The Better Business Bureau (BBB) profile for the company shows an 'F' rating due to a failure to respond to three filed complaints, though this is a specific metric of the BBB and not necessarily indicative of a scam.
  • Independent security reviews (e.g., Mozilla Foundation) have noted improvements in the platform's security practices, such as mandatory strong passwords, since the rapid growth experienced during the 2020 pandemic.
Scam reports (2)
Direct quotes from public scam databases, forums, and news.
  • Trustpilotopen

    "It didn't work out at all for me really as they did not answer by phone and the app kept glitching and then I got cutoff from my account right after paying for a year of Pro Plan."

  • "They make it so difficult to try to cancel. I can't get into my account and haven't used their "service" in years."

Positive reviews (2)
Public quotes that support the operator's credibility.
  • Software Adviceopen

    "The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links."

  • "Doxy.me has become my go-to platform for conducting video telemedicine visits for my individual mental health counseling practice."

Business registration
Status: active · United States

Business located in Rochester, NY; established in 2013.

Research summary
Editorial synthesis of the sourced facts above

Trustpilot contains one review complaining of account cutoff after payment and poor phone support. BBB shows a single complaint about cancellation difficulty and an F rating for non-response to three filings. Software Advice and G2 each host a positive review praising ease of use for clinical video visits. No scam reports or regulatory actions were found in the searched sources.

Threat Detection

Antivirus Engines

Clean pass · verified
Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious59Harmless92Engines
Clean
Kaspersky
Clean
Bitdefender
Clean
Microsoft
Not queried
ESET-NOD32
Not queried
Avira
Not queried
Sophos
Clean
Fortinet
Clean
Google Safebrowsing
Not queried
Emsisoft
Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check
Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

Technical Details

The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.

Contact Verification

We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.

What We Found
No clear contact details on the page
Emails on site's domainNone
Phone numbersNone
Postal addressNot listed
Linked social profiles4
Signal Summary
Several contact red flags
  • No contact email found anywhere on the page.
  • No phone number listed on the page.
  • No postal address visible on the page.
  • Links to 4 social profiles.

Domain & Encryption

Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerAmazon · Amazon RSA 2048 M01
ExpiresOct 14, 2026 (82d)
Self-signedNo
Hosting & Technology
HostingAmazon.com, Inc.
Server locationUS
Web serverFramer/71ecfbf
Platform / CMSFramer 17c1b93
PopularityTop 100k worldwide

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No
  • 1302https://doxy.me/
  • 2200https://doxy.me/en/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file0
ISPAmazon.com, Inc.
Usage typeContent Delivery Network

Referenced Domains

Outbound domains this page links to or loads resources from. Each links to its own security scan.

What to do

Still, stay alert

No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.

  • Double-check the exact URL in your address bar

    Confirm you are actually on doxy.me and not a lookalike like d-oxy.me.com or an IDN homoglyph.

  • Use a password manager

    Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.

  • Discuss this site on the forum

    If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.

    Open

Final Verdict

94
Trust / 100
Final Verdict·doxy.me
SAFE

Doxy.me is a legitimate telemedicine platform founded in 2013. Two customer complaints about support and cancellations appear on Trustpilot and BBB, but no scam reports or security detections exist. The site shows clean scans and established business records.

The site is safe to use for its intended telemedicine purpose. Review cancellation terms before purchasing paid plans if customer-service responsiveness is a concern.

AV engines
92
Domain age
Flagged
0
Scan another URL
Security review completemalwaretips.com/url-scan

Safety FAQ

Common questions, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

  • Our automated security review found no threat indicators on doxy.me, so it appears legitimate. All 92 antivirus engines we queried report it clean, it ranks among the world's most-visited sites, Even so, always double-check the exact address in your browser, because phishing emails routinely spoof real, trusted domains like this one.
  • doxy.me passed our automated checks with a trust score of 94/100. No antivirus engines or major blacklists flagged it at the time of the last scan, and its signals line up with an established, legitimate site. Treat any unexpected login prompt or payment request on it with the same caution you would anywhere.
  • Yes — and this is worth understanding. Even trustworthy domains get spoofed in phishing emails (a fake message that only looks like it's from doxy.me), and legitimate sites are occasionally compromised on specific pages. A clean verdict means the site itself checks out today; it does not mean every email or link claiming to be from doxy.me is genuine. Always reach the site by typing the address yourself rather than clicking links in unexpected messages.
  • No — all 92 antivirus and blocklist engines in our malware network currently report doxy.me as clean. That's a good sign, though antivirus coverage is only one of the many signals we weigh, and brand-new scam sites can appear clean before vendors catch up.
  • No — doxy.me is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
  • Yes — doxy.me presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M01, valid for another 82 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
  • doxy.me resolves to an IP operated by Amazon.com, Inc. in US (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
  • Yes — doxy.me ranks in the global top 100,000 most-visited sites, which means it has substantial real-world traffic. Genuine popularity doesn't automatically make a site safe, but throwaway scam domains almost never reach this level of traffic, so it's a meaningful point in the site's favour.
  • This report is a record of the scan run on July 24, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about doxy.me has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.
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User reviews & comments(0)

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This automated risk assessment reflects the evidence available at scan time. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.