Is elleme.com safe?
http://elleme.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (61 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Elleme is a long-standing designer handbag shop, but an independent review platform's reviewers report refused returns and unreachable support.
Elleme presents itself as a Paris fashion brand selling designer handbags through a standard Shopify-style storefront with a cart and checkout. The domain has been registered for over fifteen years and the site publishes a contact email on its own domain plus a phone number, which are genuine legitimacy signals. However, independent an independent review platform's reviews include several adverse accounts: one buyer says a suede purse return was refused and only store credit offered, another calls the suede bags poor quality and says refunds or store credit were refused, and a French-language reviewer says customer service was unreachable after multiple emails about returning three bags worth over 1,100 euros. A separate review is positive about craftsmanship and support. No operator postal address is visible on the captured page, and one saved antivirus result marked the URL as suspicious. The mixed, partly adverse customer evidence and the missing physical address keep this out of the Safe band, but the long domain history, own-domain contact details, valid TLS and clean Safe Browsing result argue against treating it as a fake shop or outright scam.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 58/100
Moderate Risk covers scores 45–69. 3 findings pulled the score down; 3 pushed it up.
What pulled the score down
- ModerateOne customer complaint on a public review site: "Horrible experience bought one of their suede purses and did not like it and they refuse to return the ... me to get store credit."-7 pts
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- MinorNo operator postal address is visible on the captured page.
What pushed the score up
- SupportsThe registrable domain is 5630 days old, indicating a long-standing online presence.
- SupportsThe site publishes a contact email on its own domain and a phone number.
- SupportsThe saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning.
Points come from the saved evidence ledger: it lowered the score from 65 to 58 and split those 7 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
Elleme presents itself as a Paris fashion brand selling designer handbags through a standard Shopify-style storefront with a cart and checkout. The domain has been registered for over fifteen years and the site publishes a contact email on its own domain plus a phone number, which are genuine legitimacy signals. However, independent an independent review platform's reviews include several adverse accounts: one buyer says a suede purse return was refused and only store credit offered, another calls the suede bags poor quality and says refunds or store credit were refused, and a French-language reviewer says customer service was unreachable after multiple emails about returning three bags worth over 1,100 euros. A separate review is positive about craftsmanship and support. No operator postal address is visible on the captured page, and one saved antivirus result marked the URL as suspicious. The mixed, partly adverse customer evidence and the missing physical address keep this out of the Safe band, but the long domain history, own-domain contact details, valid TLS and clean Safe Browsing result argue against treating it as a fake shop or outright scam.
What buyers report about returns and support
The most concrete adverse evidence comes from an independent review platform's reviews. One reviewer describes buying a suede purse, disliking it, and being refused a return, with store credit offered instead. A second reviewer calls the suede bags poor quality and says refunds or store credit were refused, ending with 'STAY AWAY'. A third, writing in French, says customer service was unreachable after multiple emails requesting the return of three bags worth more than 1,100 euros, and that the company could not be reached by phone either.
This is not a one-sided picture. A separate an independent review platform's review is clearly positive, praising a brownie small boomerang bag for excellent craftsmanship and top-notch customer support from a named team member. The presence of both positive and negative reviews is consistent with a real retailer that has service problems for some customers rather than a fabricated storefront.
Technical checks are clean, but operator transparency is limited
The saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning, so there is no evidence of malware, phishing or a hijacked checkout on the captured page. One saved antivirus result did mark the URL as suspicious, but that observation is stale and comes from a single engine, so it is a weak signal rather than proof of a current threat.
On the operator side, the site does not display a postal address on the captured page, which makes it harder to verify the business's physical location or jurisdiction. Against that, the domain is over fifteen years old and the site publishes a contact email on its own domain and a phone number, which are meaningful transparency signals for an online retailer.
Why the score is 58
One customer complaint on a public review site: "Horrible experience bought one of their suede purses and did not like it and they refuse to return the ... me to get store credit.". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from October 21, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Clean
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping, Society/Lifestyle
- BitDefendermisc
- Forcepoint ThreatSeekershopping
- Googleshopping
- Sophosonline shopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
The site displays a pop-up offering '15% OFF SITEWIDE' for an 'EARLY ACCESS EVENT', with claims of 'All Duties & Taxes Included' and 'Free Worldwide Express Shipping'.
What the captured page showed
1 observation- 01
The site displays a pop-up offering '15% OFF SITEWIDE' for an 'EARLY ACCESS EVENT', with claims of 'All Duties & Taxes Included' and 'Free Worldwide Express Shipping'.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Elleme Paris Official Site – Timeless Designer Handbags, Made in Italy
- Meta description
Discover Elleme’s timeless Parisian handbags. Made in Italy, each design blends modern lines with refined craftsmanship. Shop now and enjoy free worldwide shipping on our signature pieces.
Pages we read
- Main page/Read
- About page/pages/about-usRead
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/pages/return-exchangeRead
- Shipping policy/pages/shippingRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
Elleme Paris Official Site – Timeless Designer Handbags, Made in Italy
What we observed
The page content was captured and checked alongside 61 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The registrable domain is 5630 days old, indicating a long-standing online presence.
- 02The site publishes a contact email on its own domain and a phone number.
- 03No operator postal address is visible on the captured page.
If this is a scam — what it means for you
What a buyer actually faces at checkout
A visitor can add a handbag to the cart and proceed through a standard checkout flow on the same domain. The commercial relationship is direct: the site sells its own products rather than routing orders through an affiliate or third-party marketplace.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
The risk that follows is not a technical one but a customer-service one. Reviewers describe being refused returns or refunds and being unable to reach support by email or phone after a purchase, including one case involving three bags worth over 1,100 euros. A buyer should therefore treat the return and refund terms as the key thing to verify before ordering.
Elleme is a long-established handbag shop with working encryption and no malware or phishing detections, but its an independent review platform record includes credible complaints about refused returns and unreachable support. If you are considering an order, read the return and refund policy carefully before paying, keep all order and correspondence records, and consider paying by a method that offers chargeback protection. Do not treat the site as a proven scam, but do not assume smooth after-sales service either.
Web research findings
Independent findings for elleme.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"Horrible experience bought one of their suede purses and did not like it and they refuse to return the ... me to get store credit."
- Trustpilotopen
"Worst customer service I have ever received. Poor quality suede bags and they refuse refunds or store credit. STAY AWAY."
- Trustpilotopen
"Ne commandez pas sur ce site,service client injoignable!!Après de multiples contacts par email pour une demande retour de 3 sacs d'une valeur de plus de 1100 euros, toujours pas de réponse!!Impossible de les joindre par téléphone!!"
- Trustpilotopen
"Very happy customer from Uk, i ordered a brownie small boomerang bag, beautiful bag with excellent craftsmanship and topnotch customer support and care from Isabell from Elleme team."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainelleme.com
- Redirects toelleme.com
- Hosted byCloudflare, Inc.
- Referencescdn.shopify.com · fonts.shopifycdn.com
Domain Timeline
- Jun 1, 2011Domain registered
First appeared in WHOIS records — 15 years old when this review was saved.
- Oct 31, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No operator postal address visible on the captured page.
- Contact email on the site's own domain (customercare@elleme.com).
- Phone number listed (33695066654).
- Links to 18 social profiles.
Domain & Encryption
Certificate issued for elleme.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Google Tag Manager
- Microsoft Clarity
Chat, reviews and email
- Klaviyo
Scripts, fonts and CDNs
- jsDelivr
Payment providers the page loads
- Shop Pay
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://elleme.com/
- 2200https://elleme.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
One customer complaint on a public review site: "Horrible experience bought one of their suede purses and did not like it and they refuse to return the ... me to get store credit." · No operator postal address is visible on the captured page.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 21, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 31, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 31, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 21, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 31, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 31, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is elleme.com a scam or is it safe?
Is elleme.com safe to use?
Has elleme.com been flagged by antivirus engines?
Is elleme.com on any phishing or malware blacklists?
How old is the elleme.com domain?
Does elleme.com have a valid SSL certificate?
Where is elleme.com hosted?
How often is the elleme.com report updated?
08 · Final Verdict
Final verdict
Elleme is a long-standing designer handbag shop, but an independent review platform's reviewers report refused returns and unreachable support.
Elleme presents itself as a Paris fashion brand selling designer handbags through a standard Shopify-style storefront with a cart and checkout. The domain has been registered for over fifteen years and the site publishes a contact email on its own domain plus a phone number, which are genuine legitimacy signals. However, independent an independent review platform's reviews include several adverse accounts: one buyer says a suede purse return was refused and only store credit offered, another calls the suede bags poor quality and says refunds or store credit were refused, and a French-language reviewer says customer service was unreachable after multiple emails about returning three bags worth over 1,100 euros. A separate review is positive about craftsmanship and support. No operator postal address is visible on the captured page, and one saved antivirus result marked the URL as suspicious. The mixed, partly adverse customer evidence and the missing physical address keep this out of the Safe band, but the long domain history, own-domain contact details, valid TLS and clean Safe Browsing result argue against treating it as a fake shop or outright scam.
09 · Community
Community
Are you the owner of elleme.com?Verify and reply