Is elyorae.co safe?

Who runs the store and what its refund policy says

The store's own pages identify the business behind it as RM GROWTH LIMITED, with a Hong Kong registration number and an address in Tsim Sha Tsui. That is not automatically a scam — many legitimate cross-border shops are registered offshore — but it does mean a buyer in France would be dealing with a company outside their own legal jurisdiction if something goes wrong.

The site's terms contain refund language that limits what a customer can recover: the French text states that a customer will not be refunded or will receive only a partial refund in certain cases. Restrictive refund clauses like this are common in dropshipping and high-risk retail setups, and they make it harder for a buyer to get their money back if the product is late, wrong, or never arrives.

Technical checks are clean, but the site's own pages were not fully reviewed

The saved TLS check found a valid encrypted connection, and the browser threat feed returned no threat warning. Those are good signs for the connection itself, but they only mean no active malware or phishing was detected at the time of the check — they do not vouch for the business practices of the store.

One saved antivirus result marked the URL as suspicious. That detection is real but comes from a saved observation rather than a fresh scan, so its timing should be confirmed. The domain is about 402 days old, which is young enough that the store has not built a long track record.

The site's own pages could not be fully reviewed for this report, so the store's About, contact, and policy text was not independently verified. The site does list a contact email on its own domain and a French phone number, which are standard customer-service signals, but they do not by themselves prove the business is legitimate or that the French presence is real rather than a forwarding arrangement.