Is emeraldchat.com safe?
http://emeraldchat.com/
Coveragecomplete4 of 4 applicable core capabilities
Emerald Chat is an established random-chat service with material billing, feature, and sexual-content concerns
Emerald Chat matches visitors with new people and promotes human moderation, while also selling Karma. The domain is longstanding and current technical checks found no malware warning, but independent complaints describe unexpected subscription charges, refund requests, and a paid country filter that did not work as promised. A public-safety authority also reports frequent encounters with nudity or sexual acts despite the service's stated rules. These issues support a Moderate Risk rating rather than a malware or impersonation finding.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
Emerald Chat matches visitors with new people and promotes human moderation, while also selling Karma. The domain is longstanding and current technical checks found no malware warning, but independent complaints describe unexpected subscription charges, refund requests, and a paid country filter that did not work as promised. A public-safety authority also reports frequent encounters with nudity or sexual acts despite the service's stated rules. These issues support a Moderate Risk rating rather than a malware or impersonation finding.
Billing complaints and unreliable safeguards are the main concerns
One external complaint source warns about unexpected subscription charges that led to refund requests. A separate app-store complaint says the user bought subscriptions, including Platinum, for a country filter that did not work as promised.
The service says real moderators help keep chats safer, but the eSafety Commissioner reports that many users encountered nudity or sexual acts despite Emerald Chat's prohibition on such behavior.
Technical checks are clean, but they do not resolve customer-safety concerns
The saved checks found a valid encrypted connection, no Safe Browsing warning, and zero malicious or suspicious detections across 93 security engines. This reduces evidence of an immediate technical threat but does not address subscriptions, paid-feature performance, or exposure to explicit content.
The site's terms identify Connected Software Inc. as a Delaware company and provide a Delaware address. Its commercial path remains on emeraldchat.com when it invites users to purchase more Karma; the observed Facebook link is a non-commercial cross-site link.
Why the score is 58
3 independent sources carry complaints or warnings about this site, including: "Watch billing and subscriptions; unexpected charges prompted refund requests.". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 59 engines that rated this URL
No antivirus engine that answered raised an adverse result; 34 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Emerald Chat
What the captured page showed
1 observation- 01
Emerald Chat
03 · Investigation Story
Investigation story
What the site claims
Omegle alternative for Random Video Chat - Emerald Chat
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Content
Observed behavior
Evidence behind this classification
- 01The registrable domain is 4,212 days old.
- 02Saved checks found valid TLS, no Safe Browsing warning, and no malicious or suspicious detections across 93 engines.
- 03We are Connected Software Inc., doing business as Emerald Chat ( "Company," "we," "us," "our" ), a company registered in Delaware, United States at 600 N Broad Street, Suite 5 # 1198, Middletown, DE 19709.
Web research findings
Independent findings for emeraldchat.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- PissedConsumeropen
"Watch billing and subscriptions; unexpected charges prompted refund requests."
- eSafety Commissioneropen
"While Emerald Chat states that nudity and sexually explicit behaviour is not allowed, many users have reported being matched with people who are nude or performing sexual acts."
- Google Play Storeopen
"I purchased subscriptions, including the Platinum subscription, because I was told that I would be able to use the country filter. However, even after subscribing, the feature has not worked as promised."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainemeraldchat.com
- Redirects toemeraldchat.com
- Hosted byCloudflare, Inc.
- Referencesfacebook.com
Domain Timeline
- Apr 1, 2015Domain registered
First appeared in WHOIS records — 11 years old when this review was saved.
- Oct 13, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (support@emeraldchat.com).
- Postal address visible on the page.
Domain & Encryption
Redirect Chain
- 1301http://emeraldchat.com/
- 2200https://emeraldchat.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "Watch billing and subscriptions; unexpected charges prompted refund requests." · 3 independent sources carry complaints or warnings about this site, including: "While Emerald Chat states that nudity and sexually explicit behaviour is not allowed, many users have reported being matched with people who are nude or…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Oct 13, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 13, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 13, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 13, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 13, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompleted
- FindingNo adverse finding
- Freshnessfresh · analysed Oct 13, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 13, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 13, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 13, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompleted
- FindingAdverse
- Freshnessthis scan · Oct 13, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is emeraldchat.com a scam or is it safe?
Is emeraldchat.com safe to use?
Has emeraldchat.com been flagged by antivirus engines?
Is emeraldchat.com on any phishing or malware blacklists?
How old is the emeraldchat.com domain?
Does emeraldchat.com have a valid SSL certificate?
Where is emeraldchat.com hosted?
How often is the emeraldchat.com report updated?
08 · Final Verdict
Final verdict
Emerald Chat is an established random-chat service with material billing, feature, and sexual-content concerns
Emerald Chat matches visitors with new people and promotes human moderation, while also selling Karma. The domain is longstanding and current technical checks found no malware warning, but independent complaints describe unexpected subscription charges, refund requests, and a paid country filter that did not work as promised. A public-safety authority also reports frequent encounters with nudity or sexual acts despite the service's stated rules. These issues support a Moderate Risk rating rather than a malware or impersonation finding.
09 · Community