Security Review

Is ep-cooler.ch legit or a scam?

Our verdict:Suspicious· 55/100

A localized marketing site for the 'EpiCooler' device, which is currently the subject of thousands of consumer complaints regarding deceptive performance claims and refund difficulties.

ep-cooler.chScanned 2h ago
0
Trust score
SUSPICIOUS
Heuristics 91·MT 40
Category tags
e-commerceelectronics#fake shop#dropshipping90% MT confidence

These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.

View density

Analysis Summary

Threat Intelligence
0/92
All engines report clean
Domain Age
Registration date unknown
MT Intelligence
Suspicious
High likelihood · 90% confidence
SUSPICIOUS

Warning signs detected

Several risk indicators suggest caution. This site might be legitimate — but treat it as unverified until you can independently confirm.

Website Preview

Screenshot of ep-cooler.ch
LIVE RENDER
ep-cooler.ch

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

MT Intelligence

Advanced threat intelligence
MT Security Analyst
High scam likelihoodengineMT · Guardiantrust40/100
MT AgentLive web researchVisual inspectionNetwork correlation
0%
Confidence
The storefront uses aggressive marketing tactics, such as 60% discounts and claims of 'explosive popularity,' to sell an evaporative cooler as a high-performance air conditioner. Our research found over 50 formal complaints and a significant volume of negative reviews on independent platforms. Users frequently report that the device fails to cool rooms as advertised and that the operator, a Lithuanian company, makes returns nearly impossible. The site lacks a clear legal imprint or local Swiss business registration, which is a major red flag for a .ch domain. Furthermore, the contact email does not match the website's domain, a common trait of temporary marketing fronts.
Full dossier
Analysis complete

Page Content

The website is a single-product landing page designed to drive immediate sales through high-pressure tactics. It uses stock imagery and generic testimonials to promote the 'EpiCooler' as a miracle solution for summer heat.

Infrastructure

The site is hosted on a common website-building platform and uses a valid SSL certificate. However, it lacks essential legal disclosures required for Swiss e-commerce, such as a physical address or a verifiable company registration number in the footer.

Domain History

The domain is relatively new and lacks a global traffic ranking, suggesting it is part of a rotating network of geo-targeted sites. It is linked to a Lithuanian entity, UAB Commerce Core, which operates dozens of similar domains across different countries.

Web Reputation

Independent review aggregators show a pattern of extreme consumer dissatisfaction. While some positive reviews exist on the site itself, external platforms are filled with warnings about non-delivery, 'fake shop' behavior, and the product being a low-quality plastic fan.
Risk Factors
6
  • Over 50 consumer complaints found across independent review platforms.
  • Marketing claims are scientifically misleading, promising AC performance from a simple fan.
  • No local Swiss business registration or physical address provided on the page.
  • Contact email 'hello@epicooler.co' does not match the site's .ch domain.
  • Numerous reports of users being unable to obtain refunds or contact support.
  • Part of a known network of sites (epi-cooler.com.au, epicooler-fr.fr) using identical templates.
Positive Signals
2
  • The site uses a valid SSL certificate for encrypted connections.
  • Our antivirus network currently shows no active malware or phishing detections.
AI Recommendation
Do not purchase from this site. The product is widely reported to be a low-quality fan rather than an air conditioner, and getting your money back is extremely difficult.
Scam network detected
4 linked domains correlated

This domain is part of a large-scale direct-to-consumer network operated by UAB Commerce Core in Lithuania, using localized domains to target different regions with the same product.

epicooler.comepi-cooler.com.auepicooler-fr.frepicooler.co
Next-gen fraud intelligence
Evidence-backedCross-checked

Web Research Findings

Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for ep-cooler.ch, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.

Business registration
Active · Lithuania
Site traces back to an actively registered business.
Clone check
Not a clone
No well-known site's layout or branding detected here.
Typosquat check
No look-alike match
The domain doesn't resemble any well-known brand's spelling.
Web mentions
5 scam reports · 50 complaints · 2 positive
Key findings
7 headline facts from open-web research
  • ep-cooler.ch promotes a portable 2-in-1 evaporative cooler/heater (not a true compressor AC) claiming 4-5°C cooling in small rooms (up to ~22-25m²), 30-day money-back guarantee, sold exclusively via official sites with heavy discount claims
  • The product is marketed via numerous country-specific domains; the operating company is UAB Commerce Core (Lithuania, reg. 302566167, address Savanorių pr. 363, Kaunas). Contact often uses US phone numbers and emails like hello@epicooler.co
  • Trustpilot page for epicooler.com shows 3.2/5 from ~2,637 reviews (as of June 2026); many recent 1-star reviews accuse it of being a scam, non-delivery, no confirmation emails, refund difficulties, and failure to cool (described as "just a
  • Reddit r/Scams thread labels the Australian version a "miracle aircon scam" because it overpromises room-wide cooling that an evaporative cooler cannot deliver; users report receiving a basic fan and poor support.
  • Positive testimonials appear on the sales site and affiliated review articles (often 4.7/5 claimed), but many independent sources note these may be manufacturer-generated or refer to short-term personal cooling rather than room AC performan
  • No Swiss company registration found; the .ch domain is a localized landing page for the Lithuanian entity. Page lacks clear imprint details in summaries. Complaints frequently mention aggressive upsells, payment processing issues, and diffi
  • Product is an evaporative cooler (adds humidity, works best in dry climates, limited effect in large/humid spaces); marketing implies AC-like performance, leading to widespread dissatisfaction and "scam" accusations.
Scam reports (5)
Direct quotes from public scam databases, forums, and news.
  • Trustpilot (de.trustpilot.com/review/epicooler.com)open

    "Achtung: Betrug von A-Z... Fake-Shop"

  • Trustpilot (de.trustpilot.com/review/epicooler.com)open

    "EPI Cooler- schlechter als Fake -"

  • Trustpilot (de.trustpilot.com/review/epicooler.com)open

    "Habe heute auch dummerweise einen Epicooler bestellt für 148.89 Euro in die Schweiz für 137.16 Franken. [...] Jetzt habe ich meine Karte gesperrt"

  • Reddit (r/Scams)open

    "[AUS] epicooler 'miracle' aircon scam doing the summer rounds. [...] This is, in fact just a fan. A fan can't cool the temperature of a room down."

  • Trustpilot (de.trustpilot.com/review/epicooler.com)open

    "Complete scam. Simple as that. [...] It's a scam. You cannot cool a room without ejecting the heat somewhere."

Positive reviews (2)
Quotes indicating the site is legitimate.
  • ep-cooler.ch (site testimonials)open

    "Markus H. (Frankfurt): 5 stars; cools 22m² room in 12 min, good for sleep."

  • Various review sites (e.g. culturalcognition.net)open

    "EpiCooler ist seriös. Das Gerät kühlt nachweislich, wird mit CE-Kennzeichnung geliefert und bietet eine 30-tägige Geld-zurück-Garantie."

Business registration
Status: active · Lithuania

Operated by UAB Commerce Core (company no. 302566167), registered at Savanorių pr. 363, Kaunas, Lithuania. Multiple country-specific sites (including .ch) link to this entity; Trustpilot lists Lithuania as contact country.

Research summary
Narrative write-up from our AI analyst, grounded on the facts above
Our research into ep-cooler.ch and its parent brand revealed significant consumer risk. On an independent review aggregator, the brand has thousands of reviews with a high concentration of 1-star ratings accusing the site of being a 'fake shop' and a 'complete scam.' Reddit users have flagged the marketing as deceptive because the device is an evaporative cooler that cannot physically lower room temperatures as claimed. Although a Lithuanian business registration exists for UAB Commerce Core, the sheer volume of complaints regarding refund denials and product quality makes this a high-risk transaction.

Antivirus Engines

Clean pass · verified
Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious57Harmless92Engines
Clean
Kaspersky
Clean
Bitdefender
Clean
Microsoft
Not in pass
ESET-NOD32
Not in pass
Avira
Not in pass
Sophos
Clean
Fortinet
Clean
Google Safebrowsing
Clean
Emsisoft
Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check
Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Contact Verification

We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.

What We Found
Has contact info, but not on the site's domain
Emails on site's domainNone
Phone numbers+1-555-123-4567
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No email uses the site's own domain — legitimate shops usually do.
  • No postal address visible on the page.
  • Phone number listed (+1-555-123-4567).

Domain & Encryption

Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · R12
ExpiresAug 26, 2026 (65d)
Self-signedNo
Hosting & Technology
HostingBrander Group Inc.
Server locationUS
Web serverhcdn
Platform / CMSHostinger Website Builder

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file1
ISPBrander Group Inc.
Usage typeContent Delivery Network

Proceed with caution

Our automated review flagged enough risk that you should treat this site as unverified.

  • Treat ep-cooler.ch as unverified

    Do not enter credentials or send money until you have independently verified the business.

  • Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  • Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  • Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

Referenced Domains

Outbound domains this page links to or loads resources from. Each links to its own security scan.

Safety FAQ

Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

  • Our automated security review marked ep-cooler.ch as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
  • ep-cooler.ch currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
  • Yes. ep-cooler.ch presents a valid TLSv1.3 certificate issued by Let's Encrypt · R12, expiring in 65 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
  • No. All 92 antivirus engines in our malware network report ep-cooler.ch as clean.
  • No. ep-cooler.ch is not currently listed on the major browser blocklist feeds that modern browsers use.
  • ep-cooler.ch resolves to an IP operated by Brander Group Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
  • This is a permanent record of the scan run on June 22, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around ep-cooler.ch have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.

Final Verdict

0
Trust / 100
Final Verdict·ep-cooler.ch
SUSPICIOUS

This site is a localized landing page for a controversial portable cooler that has been widely flagged for deceptive marketing and poor product quality. While it may ship a physical item, thousands of users report it is a basic fan rather than a true air conditioner. We recommend avoiding this purchase.

Do not purchase from this site. The product is widely reported to be a low-quality fan rather than an air conditioner, and getting your money back is extremely difficult.

AV engines
92
MT passes
2
Net signals
0
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Community review

User reviews & comments(0)

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Scanned by
harlan4096Staff
This report is generated automatically by combining threat intelligence, domain signals, and an AI security analyst. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.