Is felineskinscience.com safe?
http://felineskinscience.com/
Coveragestrong3 of 4 applicable core capabilities
Féline Skinscience is a Shopify skincare store with recurring unauthorized-charge complaints and a refund process that pushes customers to ship returns to the Netherlands.
Féline Skinscience presents itself as a skincare shop selling physical goods through a standard Shopify-style storefront with 'Shop now', 'View cart' and 'Track your order' calls to action. The technical layer is largely clean: the connection is encrypted and the browser threat feed reports no threat warning, though one saved antivirus observation marks the URL as suspicious. The operator and customer-risk picture is the problem. External complaint evidence describes customers being billed for a recurring 'Subscribe and Save' plan they say they never agreed to, and being told to return goods to a Netherlands address at their own cost before any refund. The site's own contact block lists a Netherlands street address alongside a US Wyoming phone number and an email on a different domain than the storefront, and the page automatically redirected the browser to Google during review. That combination of billing complaints, a restrictive return path and mismatched contact details places this in the High Risk band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
Féline Skinscience presents itself as a skincare shop selling physical goods through a standard Shopify-style storefront with 'Shop now', 'View cart' and 'Track your order' calls to action. The technical layer is largely clean: the connection is encrypted and the browser threat feed reports no threat warning, though one saved antivirus observation marks the URL as suspicious. The operator and customer-risk picture is the problem. External complaint evidence describes customers being billed for a recurring 'Subscribe and Save' plan they say they never agreed to, and being told to return goods to a Netherlands address at their own cost before any refund. The site's own contact block lists a Netherlands street address alongside a US Wyoming phone number and an email on a different domain than the storefront, and the page automatically redirected the browser to Google during review. That combination of billing complaints, a restrictive return path and mismatched contact details places this in the High Risk band.
Recurring charges and a return-to-Netherlands refund hurdle
The strongest adverse evidence is customer-facing and specific. One complaint states the customer never signed up for a recurring 'Subscribe and Save' plan yet was charged and shipped product without authorization, and that when they asked to cancel and get a refund they were told to ship the product back to the company's Netherlands address at their own expense. A second complaint summary describes recurring complaints about unauthorized or confusing subscription charges, delayed deliveries, poor product quality or wrong items, and customers feeling pressured to remove negative reviews in exchange for refunds.
Taken together, these describe a subscription-billing and refund-obstruction pattern rather than a simple product-quality dispute: the money leaves automatically, and getting it back requires an international return the customer must fund. That is the mechanism that drives the score down, and it is supported by external complaint evidence rather than by the site's own marketing copy.
Mismatched contact details and an unexplained redirect
The site's own contact block lists the store as Féline Skinscience at Godebaldkwartier 54, 3511 DX Utrecht, Netherlands, with the email info@feline-skinscience.com and the phone number +1 307 414 3698. The address is in the Netherlands, the phone number is a US number, and the email sits on a different domain (feline-skinscience.com) than the storefront (felineskinscience.com). No company registration identifier is shown.
During review the page automatically sent the browser to an unrelated external site, google.com, which the screenshot review confirms as a Google search page. That is not a normal storefront behaviour and leaves the site's current operational status unclear. The storefront itself is a conventional commerce layout with 'Shop now', 'View cart', 'Track your order' and 'Payment Methods' elements, plus Facebook and Instagram links, so the commercial surface looks ordinary even though the contact and navigation signals do not line up.
Clean transport does not offset the billing complaints
On the technical side the picture is mostly benign: the saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning. One saved antivirus observation did mark the URL as suspicious, but that observation is stale and comes from a single engine, so it is context rather than a confirmed live threat. The registrable domain is 664 days old, which is old enough to be a real operating store rather than a throwaway.
None of that addresses the operator behaviour. Encryption and a clean browsing verdict only mean the connection is not obviously hostile and no blocklist currently flags the URL; they say nothing about whether a customer who enters card details will be billed again next month or will struggle to get a refund. The adverse weight here comes from the complaint evidence and the contact-detail mismatch, not from malware or phishing infrastructure.
Why the score is 38
The page automatically sent the browser to an unrelated external site. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Google search page
What the captured page showed
1 observation- 01
Google search page
03 · Investigation Story
Investigation story
What the site claims
Feline Skinscience
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
Web research findings
Independent findings for felineskinscience.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"I never signed up for a recurring "Subscribe and Save" plan, yet I was charged and a shipment was sent without my authorization. When I contacted customer support to cancel the subscription and request a refund for the unauthorized order, I was told I must ship the product back to their address in the Netherlands at my own expense to receive a refund."
- RealReviews.ioopen
"Recurring complaints involve unauthorized or confusing subscription charges, delayed deliveries, and claims of poor product quality or receiving incorrect items. Some customers also report feeling pressured to remove negative reviews in exchange for refunds."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainfelineskinscience.com
- Redirects towww.felineskinscience.com
- Hosted byShopify, Inc.
- Referenceslive.visually-io.com · cdn.skio.com
Domain Timeline
- Dec 28, 2024Domain registered
First appeared in WHOIS records — 1.8 years old when this review was saved.
- Oct 24, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No contact email uses the site's own domain.
- Phone number listed (+1 307 414 3698).
- Postal address visible on the page.
- Links to 13 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://felineskinscience.com/
- 2301https://felineskinscience.com/
- 3200https://www.felineskinscience.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The page automatically sent the browser to an unrelated external site.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 24, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 24, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 24, 2026 |
| Independent research | 2 independent findings were saved | Completed | Adverse | this scan · Oct 24, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimited
- FindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 24, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 24, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 24, 2026
- Independent research
- Result2 independent findings were saved
- CompletionCompleted
- FindingAdverse
- Freshnessthis scan · Oct 24, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is felineskinscience.com a scam or a legit website?
Is felineskinscience.com safe to use?
I already paid or entered my details on felineskinscience.com — what should I do?
Can I get my money back from felineskinscience.com?
Is my device at risk after visiting felineskinscience.com?
How do I report felineskinscience.com?
felineskinscience.com looks professional — how can it still be a scam?
Has felineskinscience.com been flagged by antivirus engines?
Is felineskinscience.com on any phishing or malware blacklists?
How old is the felineskinscience.com domain?
Does felineskinscience.com have a valid SSL certificate?
How often is the felineskinscience.com report updated?
08 · Final Verdict
Final verdict
Féline Skinscience is a Shopify skincare store with recurring unauthorized-charge complaints and a refund process that pushes customers to ship returns to the Netherlands.
Féline Skinscience presents itself as a skincare shop selling physical goods through a standard Shopify-style storefront with 'Shop now', 'View cart' and 'Track your order' calls to action. The technical layer is largely clean: the connection is encrypted and the browser threat feed reports no threat warning, though one saved antivirus observation marks the URL as suspicious. The operator and customer-risk picture is the problem. External complaint evidence describes customers being billed for a recurring 'Subscribe and Save' plan they say they never agreed to, and being told to return goods to a Netherlands address at their own cost before any refund. The site's own contact block lists a Netherlands street address alongside a US Wyoming phone number and an email on a different domain than the storefront, and the page automatically redirected the browser to Google during review. That combination of billing complaints, a restrictive return path and mismatched contact details places this in the High Risk band.
09 · Community
