Is futumall.com safe?
http://futumall.com/
Coveragestrong3 of 4 applicable core capabilities
Futumall.com shows repeated non-delivery, billing errors, and unresponsive support.
Futumall.com is an online shop selling household goods. Multiple customer reports describe orders that were never shipped, charges for items never ordered, and no replies to refund requests. The domain owner is hidden and one antivirus engine flags the site as suspicious.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
Futumall.com is an online shop selling household goods. Multiple customer reports describe orders that were never shipped, charges for items never ordered, and no replies to refund requests. The domain owner is hidden and one antivirus engine flags the site as suspicious.
Customer reports and site signals
Reviewers state they never received shipping information or products after placing orders on futumall.com.
One customer reported ordering two items but being charged for eight and receiving the wrong size with no response to cancellation or return requests.
Additional complaints mention poor product quality, unwanted items, and billing discrepancies across multiple orders.
Hidden ownership and lack of support
The domain registration hides the owner’s identity, and the site provides no verifiable physical address or phone number.
Gridinsoft’s antivirus scanner marks the URL as suspicious, consistent with the pattern of unresolved customer complaints.
Why the score is 18
Multiple customers report never receiving ordered products. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved result - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - suspicious - Suspicious
- 0xSI_f33d - unrated - Clean
- Abusix - clean - Clean
- Acronis - clean - Clean
- ADMINUSLabs - clean - Clean
- AILabs (MONITORAPP) - clean - Clean
- AlienVault - clean - Clean
- alphaMountain.ai - unrated - Clean
- AlphaSOC - unrated - Clean
- Antiy-AVL - clean - Clean
- ArcSight Threat Intelligence - unrated - Clean
- AutoShun - unrated - Clean
- Bfore.Ai PreCrime - unrated - Clean
- BitDefender - clean - Clean
- Bkav - unrated - Clean
- BlockList - clean - Clean
- Blueliv - clean - Clean
- Certego - clean - Clean
- ChainPatrol - unrated - Clean
- Chong Lua Dao - unrated - Clean
- CINS Army - clean - Clean
- Cluster25 - unrated - Clean
- CRDF - clean - Clean
- Criminal IP - unrated - Clean
- CSIS Security Group - unrated - Clean
- CTX AI - clean - Clean
- Cyan - unrated - Clean
- Cyble - clean - Clean
- CyRadar - clean - Clean
- desenmascara.me - clean - Clean
- DNS8 - unrated - Clean
- Dr.Web - clean - Clean
- EmergingThreats - clean - Clean
- Emsisoft - clean - Clean
- Ermes - unrated - Clean
- ESET - clean - Clean
- ESTsecurity - clean - Clean
- Forcepoint ThreatSeeker - clean - Clean
- Fortinet - clean - Clean
- Fortra - unrated - Clean
- G-Data - clean - Clean
- GCP Abuse Intelligence - unrated - Clean
- Google Safe Browsing - clean - Clean
- GreenSnow - clean - Clean
- GreyNoise - unrated - Clean
- Guardpot - unrated - Clean
- Heimdal Security - clean - Clean
- Hunt.io Intelligence - unrated - Clean
- IPsum - clean - Clean
- Juniper Networks - clean - Clean
- K7AntiVirus - unrated - Clean
- Kaspersky - clean - Clean
- LevelBlue - clean - Clean
- Lionic - clean - Clean
- Lumu - unrated - Clean
- Malwared - clean - Clean
- MalwarePatrol - clean - Clean
- MalwareURL - unrated - Clean
- Mimecast - unrated - Clean
- Netcraft - unrated - Clean
- OpenPhish - clean - Clean
- PhishFort - unrated - Clean
- Phishing Database - clean - Clean
- Phishtank - clean - Clean
- PREBYTES - clean - Clean
- PrecisionSec - unrated - Clean
- Quick Heal - clean - Clean
- Quttera - clean - Clean
- Rising - clean - Clean
- SafeToOpen - unrated - Clean
- Sangfor - clean - Clean
- Sansec eComscan - unrated - Clean
- Scantitan - clean - Clean
- SCUMWARE.org - clean - Clean
- Seclookup - clean - Clean
- Snort IP sample list - unrated - Clean
- SOCRadar - unrated - Clean
- Sophos - clean - Clean
- StopForumSpam - clean - Clean
- Sucuri SiteCheck - clean - Clean
- ThreatHive - clean - Clean
- URLhaus - clean - Clean
- URLQuery - unrated - Clean
- Viettel Threat Intelligence - clean - Clean
- VIPRE - unrated - Clean
- ViriBack - clean - Clean
- VX Vault - clean - Clean
- Webroot - clean - Clean
- Xcitium Verdict Cloud - clean - Clean
- Yandex Safebrowsing - clean - Clean
- ZeroCERT - clean - Clean
- ZeroFox - unrated - Clean
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual warning signs were identified
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What the captured page showed
1 observation- 01
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03 · Investigation Story
Investigation story
What the site claims
futumall
What we observed
The page content was captured and checked alongside 92 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01Multiple customers report never receiving ordered products.
- 02Many people were dissatisfied with the products, often finding them to be of poor quality, not working as advertised, or not fitting standard sizes, particularly for sink drains. Customers also frequently reported issues with their orders, such as receiving unwanted items, billing discrepancies, or unreceived orders. Trustpilot https://ca.trustpilot.com/review/futumall.com?page=3
- 03Domain owner identity is concealed in WHOIS records.
Web research findings
Independent findings for futumall.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Gridinsoftopen
"Never received shipping info, never received product, no response to my contact email message."
- Gridinsoftopen
"I ordered 2 it was changed to 8 and billed for 8. Wrong size will not fit. No response to stop order or return for credit."
- Trustpilotopen
"Many people were dissatisfied with the products, often finding them to be of poor quality, not working as advertised, or not fitting standard sizes, particularly for sink drains. Customers also frequently reported issues with their orders, such as receiving unwanted items, billing discrepancies, or unreceived orders."
- Scamdocopen
"The owner of the domain name associated with this site is hidden in the Whois database."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainfutumall.com
- Redirects towww.futumall.com
- Hosted byCloudflare, Inc.
- Referencescdn.myshopage.com · olikaval.myshopage.com
Domain Timeline
- Feb 11, 2025Domain registered
First appeared in WHOIS records — 1.5 years old today.
- Aug 25, 2026Saved security review — Flagged as dangerous
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No direct contact email found on the captured page.
- No phone number listed on the captured page.
- No operator postal address visible on the captured page.
Domain & Encryption
Redirect Chain
- 1301http://futumall.com/
- 2200https://www.futumall.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
Additional evidence review
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
Additional evidence review · Additional evidence review
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · Aug 25, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | Not available |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | Not available |
| Visual evidence | 1 visible observation saved with the page capture | Completed | Adverse | Not available |
| Independent research | 4 independent findings were saved | Completed | Adverse | Not available |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimited
- FindingAdverse
- Freshnessstale fallback · Aug 25, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompleted
- FindingAdverse
- FreshnessNot available
- Independent research
- Result4 independent findings were saved
- CompletionCompleted
- FindingAdverse
- FreshnessNot available
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is futumall.com a scam or a legit online store?
Is futumall.com safe to use?
I already paid or entered my details on futumall.com — what should I do?
Can I get my money back from futumall.com?
I ordered from futumall.com but nothing arrived — is it a fake shop?
How do I report futumall.com?
futumall.com looks professional — how can it still be a scam?
Has futumall.com been flagged by antivirus engines?
Is futumall.com on any phishing or malware blacklists?
How old is the futumall.com domain?
Where is futumall.com hosted?
How often is the futumall.com report updated?
08 · Final Verdict
Final verdict
Futumall.com shows repeated non-delivery, billing errors, and unresponsive support.
Futumall.com is an online shop selling household goods. Multiple customer reports describe orders that were never shipped, charges for items never ordered, and no replies to refund requests. The domain owner is hidden and one antivirus engine flags the site as suspicious.
09 · Community
