Is gunai.store safe?
http://gunai.store/
Coveragestrong3 of 4 applicable core capabilities
GUNAI is an electric-bike store with multiple customer reports of defective products and blocked support, and no disclosed operator address.
gunai.store presents itself as a Shopify storefront selling electric motorbikes, fat-tire bikes and mountain bikes, with prominent 'ORDER NOW' and 'Quick buy' buttons and a cart. The technical side is unremarkable: a valid encrypted connection and no the browser threat feed warning. The operator side is the problem. Three separate customer accounts describe receiving a defective e-bike, being unable to get a reply by email or website form, and in one case being blocked on WhatsApp after a promised replacement never arrived. A security vendor also classifies the site as suspicious with a low user rating. The store shows no postal address for the operator and uses a free-mail contact address rather than one on its own domain. The domain is over six years old, which is a genuine counter-signal, but it does not outweigh the direct customer harm reports and the absence of accountability. This lands in the High Risk band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
gunai.store presents itself as a Shopify storefront selling electric motorbikes, fat-tire bikes and mountain bikes, with prominent 'ORDER NOW' and 'Quick buy' buttons and a cart. The technical side is unremarkable: a valid encrypted connection and no the browser threat feed warning. The operator side is the problem. Three separate customer accounts describe receiving a defective e-bike, being unable to get a reply by email or website form, and in one case being blocked on WhatsApp after a promised replacement never arrived. A security vendor also classifies the site as suspicious with a low user rating. The store shows no postal address for the operator and uses a free-mail contact address rather than one on its own domain. The domain is over six years old, which is a genuine counter-signal, but it does not outweigh the direct customer harm reports and the absence of accountability. This lands in the High Risk band.
What customers report after ordering
One customer says the electric bike arrived with missing screws and a damaged battery, and that repeated contact by email and through the website form went unanswered. Another says the bike was defective, that the seller promised a replacement on WhatsApp, and that the seller then blocked them without ever sending anything. A third describes a wheel that a repair shop judged unfit for purpose, with no ribbon protecting the inner tube from the spokes and almost all spokes loose. These are three independent accounts describing the same pattern: a product that arrives in poor condition and a support channel that stops responding.
A security vendor separately classifies the site as a suspicious website, citing blacklist detections and a low 2.3 out of 5 user rating across 15 reviews. That is a third-party risk signal rather than a customer narrative, but it points in the same direction as the individual reports.
Who stands behind the store
The captured page shows no operator postal address, so there is no physical location a buyer could use to pursue a complaint or a return. The store's contact address is a free-mail inbox on hotmail.com rather than a mailbox on its own domain, which is common among small operations but also removes an easy way to verify that the seller is tied to the brand it is trading under.
The site does run on Shopify and links out to WhatsApp for customer service, and it advertises an affiliate program on a separate goaffpro.com domain. Those are ordinary commercial arrangements for a small store, not evidence of wrongdoing by themselves, but they also do not substitute for a verifiable legal identity or a real returns address.
Clean technical checks do not make this a safe shop
The saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning, so there is no indication that the site itself is serving malware or phishing pages. A saved antivirus observation did mark the URL as suspicious, but that detection is stale and comes from a single vendor, so it is context rather than a fresh technical verdict.
The domain is 2300 days old, which is a real point in the store's favour and argues against a throwaway scam domain. But age does not address the customer reports of defective goods and blocked support, and it does not supply the missing operator address. The risk here is commercial and operational, not a technical infection risk.
Why the score is 34
The store's contact address is a free-mail hotmail.com inbox rather than a mailbox on its own domain. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Clean
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
MX25 20inch 48V 25AH ORDER NOW
What the captured page showed
1 observation- 01
MX25 20inch 48V 25AH ORDER NOW
03 · Investigation Story
Investigation story
What the site claims
Electric Bikes for Adults: Commute and Conquer Mountains – GUNAI
What we observed
The page content was captured and checked alongside 60 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 012 independent sources carry complaints or warnings about this site, including: "I bought an electric bike from gunai.store and received it with missing screws and a damaged battery. I contacted the seller multiple times via email and their…"
- 022 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Website based on multiple risk signals, including 2 blacklist detections and a low 2.3/5 user rating from 15 reviews."
- 03No operator postal address is visible on the captured page, leaving no physical location for returns or complaints.
Web research findings
Independent findings for gunai.store, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"I bought an electric bike from gunai.store and received it with missing screws and a damaged battery. I contacted the seller multiple times via email and their website form, but got no reply."
- Trustpilotopen
"Received a defect ebike, i contacted gunai on whatsapp, they said they would send a replacement item to fix the issue. After a while they blocked me, and i never received anything. Scam company"
- Trustpilotopen
"The repair shop said that there was no ribbon protecting the inner tube from the spokes. He said the wheel was not fit for purpose and virtually all the spokes were loose."
- Gridinsoftopen
"This site is classified as Suspicious Website based on multiple risk signals, including 2 blacklist detections and a low 2.3/5 user rating from 15 reviews."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaingunai.store
- Redirects togunai.store
- Hosted byShopify, Inc.
- Referencescdn.shopify.com · fonts.shopify.com
Domain Timeline
- Jul 1, 2020Domain registered
First appeared in WHOIS records — 6 years old when this review was saved.
- Oct 18, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
gunai.store is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No operator postal address visible on the captured page.
- Contact email on the site's own domain (support@gunai.store).
- Phone number listed (8617841010701).
- Links to 4 social profiles.
Domain & Encryption
Redirect Chain
The site refused our redirect check, so the chain below is the one our page reader followed.
- 1301http://gunai.store/
- 2200https://gunai.store/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The store's contact address is a free-mail hotmail.com inbox rather than a mailbox on its own domain. · 2 independent sources carry complaints or warnings about this site, including: "I bought an electric bike from gunai.store and received it with missing screws and a damaged battery. I contacted the seller multiple times via email and their…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 18, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 18, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimited
- FindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompleted
- FindingNo adverse finding
- Freshnessthis scan · Oct 18, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompleted
- FindingAdverse
- Freshnessthis scan · Oct 18, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is gunai.store a scam or a legit online store?
Is gunai.store safe to use?
I already paid or entered my details on gunai.store — what should I do?
Can I get my money back from gunai.store?
I ordered from gunai.store but nothing arrived — is it a fake shop?
How do I report gunai.store?
gunai.store looks professional — how can it still be a scam?
Has gunai.store been flagged by antivirus engines?
Is gunai.store on any phishing or malware blacklists?
How old is the gunai.store domain?
Does gunai.store have a valid SSL certificate?
How often is the gunai.store report updated?
08 · Final Verdict
Final verdict
GUNAI is an electric-bike store with multiple customer reports of defective products and blocked support, and no disclosed operator address.
gunai.store presents itself as a Shopify storefront selling electric motorbikes, fat-tire bikes and mountain bikes, with prominent 'ORDER NOW' and 'Quick buy' buttons and a cart. The technical side is unremarkable: a valid encrypted connection and no the browser threat feed warning. The operator side is the problem. Three separate customer accounts describe receiving a defective e-bike, being unable to get a reply by email or website form, and in one case being blocked on WhatsApp after a promised replacement never arrived. A security vendor also classifies the site as suspicious with a low user rating. The store shows no postal address for the operator and uses a free-mail contact address rather than one on its own domain. The domain is over six years old, which is a genuine counter-signal, but it does not outweigh the direct customer harm reports and the absence of accountability. This lands in the High Risk band.
09 · Community