Is hsrmerch.com safe?
http://hsrmerch.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (57 of 91 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Unverified Honkai: Star Rail merchandise shop flagged as a suspicious store with no operator identity and buyer-hostile refund terms
HSR Merch is an online store selling Honkai: Star Rail figures, plushies and fan merchandise, run by a self-described group of players rather than a disclosed company. The site presents a normal shopfront with 'Shop Now' links, a payment-method page, a pre-order policy and an email signup, and it uses a valid encrypted connection with no browser threat feed warning. However, an external scanner classifies it as a Suspicious Shop citing a blacklist detection and no established public review history, the operator discloses no phone number or postal address, and the refund policy pushes card and PayPal fees onto the buyer. These are the hallmarks of an unverified store where a buyer has little recourse, so the score sits in the Moderate Risk band rather than Safe.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 58/100
Moderate Risk covers scores 45–69. 4 findings pulled the score down; 3 pushed it up.
What pulled the score down
- ModerateOne public warning on a scam-warning or security site: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections and no established public user-review history."
- ModerateThe refund policy states the store does not cover credit card or PayPal fees and that the customer assumes full responsibility for associated charges.
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- MinorThe captured pages show no phone number and no operator postal address, leaving the seller's identity and location undisclosed.
What pushed the score up
- SupportsThe saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning.
- SupportsThe site provides a support email on its own domain, which is a genuine contact channel rather than a throwaway address.
- SupportsThe registrable domain is 426 days old, which is older than the very short-lived domains typical of throwaway shops.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
HSR Merch is an online store selling Honkai: Star Rail figures, plushies and fan merchandise, run by a self-described group of players rather than a disclosed company. The site presents a normal shopfront with 'Shop Now' links, a payment-method page, a pre-order policy and an email signup, and it uses a valid encrypted connection with no browser threat feed warning. However, an external scanner classifies it as a Suspicious Shop citing a blacklist detection and no established public review history, the operator discloses no phone number or postal address, and the refund policy pushes card and PayPal fees onto the buyer. These are the hallmarks of an unverified store where a buyer has little recourse, so the score sits in the Moderate Risk band rather than Safe.
An anonymous operator behind a fan-merchandise storefront
The site describes itself as a group of loyal Honkai: Star Rail players who decided to open an online store to sell merchandise inspired by the game. That is a personal, informal framing rather than a registered business identity, and the captured pages show no phone number and no operator postal address. The only contact route visible is a support email on the site's own domain, which is a positive detail but does not by itself establish who is behind the store or where they are.
Independent research adds an adverse signal: the site is classified as a Suspicious Shop based on multiple risk signals, including a blacklist detection and no established public user-review history. That is a third-party warning about the store's reputation, not a technical infection finding, and it is the main reason the operator side of this assessment is weaker than the technical side.
Refund terms that shift cost and risk onto the buyer
The site's own refund wording states that it does not cover fees imposed by the customer's credit card company or PayPal during the refund process, and that the customer assumes full responsibility for all associated charges. Combined with the absence of a disclosed operator address or phone number, this means a dissatisfied buyer has limited practical recourse and may absorb extra costs even when a refund is granted.
The storefront itself is functional and conventional: it offers 'Shop Now' entry points, a payment-method page, a pre-order policy and an email subscription form. None of these are deceptive on their own, but they show a real transactional funnel where money changes hands, which is why the refund and identity gaps matter.
Clean technical checks do not resolve the operator question
On the technical side the picture is calm: the saved TLS check found a valid encrypted connection, the browser threat feed returned no threat warning, and the domain is 426 days old. These reduce the likelihood of an outright malware or phishing page, but they say nothing about whether goods will be delivered or whether the seller is accountable.
The one antivirus result marking the URL as suspicious comes from a saved observation and should be treated as real but time-sensitive, and it aligns with the external Suspicious Shop classification. Taken together, the technical signals are supportive while the operator and reputation signals are adverse, which is why this lands in Moderate Risk rather than Safe or Dangerous.
Why the score is 58
One public warning on a scam-warning or security site: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections and no established public user-review history.". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 91
detectionsSaved analysis from September 22, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 91
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 91 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Unrated
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
HSR Merch, Figures & Plushies | Honkai Star Rail Shop
What the captured page showed
1 observation- 01
HSR Merch, Figures & Plushies | Honkai Star Rail Shop
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
HSR Merch, Figures & Plushies | Honkai Star Rail Shop
- Meta description
Gear up, Trailblazer! Discover the best Honkai: Star Rail merchandise at HSR Merch. Shop official figures, cosplay, plushies, and apparel today.
Pages we read
- Main page/Read
- About page/pages/about-usRead
- Terms/pages/terms-of-serviceRead
- Refund / returns policy/pages/return-refund-policyRead
- Shipping policy/pages/shipping-policyRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
HSR Merch, Figures & Plushies | Honkai Star Rail Shop
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
1 external finding was saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01One public warning on a scam-warning or security site: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections and no established public user-review history."
- 02The captured pages show no phone number and no operator postal address, leaving the seller's identity and location undisclosed.
- 031 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
If this is a scam — what it means for you
What a buyer actually walks into
A visitor arriving at the storefront is invited to 'Shop Now' and can proceed to a payment-method page, meaning the flow is designed to take a real order and real payment. The exposure begins at that point: the buyer is transacting with an operator who has not disclosed a company name, address or phone number.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
If the order goes wrong, the site's stated refund terms place card and PayPal processing fees on the customer, so even a successful refund can leave the buyer out of pocket. That is the concrete, evidence-backed cost of buying here without independent proof that the shop delivers.
Treat HSR Merch as an unverified store rather than a confirmed scam. If you want the merchandise, prefer a payment method with buyer protection, keep the order small, and expect that refunds may not cover card or PayPal fees. Before ordering, ask the support email for a company name, a physical address and confirmation of whether the items are officially licensed, and walk away if those answers do not come. Do not enter card details if you are not comfortable with an operator who publishes no address or phone number.
Web research findings
Independent findings for hsrmerch.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Gridinsoftopen
"This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections and no established public user-review history."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainhsrmerch.com
- Redirects tohsrmerch.com
- Hosted byCloudflare, Inc.
- Referencesimg-va.myshopline.com · accounts.google.com
Domain Timeline
- Aug 19, 2025Domain registered
First appeared in WHOIS records — 1.1 years old when this review was saved.
- Oct 19, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No phone number listed on the captured page.
- No operator postal address visible on the captured page.
- Contact email on the site's own domain (support@hsrmerch.com).
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Certificate issued for hsrmerch.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Site platform
- Shopline
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://hsrmerch.com/
- 2200https://hsrmerch.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
One public warning on a scam-warning or security site: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections and no established public user-review history." · The refund policy states the store does not cover credit card or PayPal fees and that the customer assumes full responsibility for associated charges.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 91 engines flagged | Limited | Adverse | stale fallback · analysed Sep 22, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Independent research | 1 independent finding was saved | Completed | Adverse | this scan · Oct 19, 2026 |
- Antivirus
- Result1 of 91 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Sep 22, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Independent research
- Result1 independent finding was saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 19, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is hsrmerch.com a scam or is it safe?
Is hsrmerch.com safe to use?
Has hsrmerch.com been flagged by antivirus engines?
Is hsrmerch.com on any phishing or malware blacklists?
How old is the hsrmerch.com domain?
Does hsrmerch.com have a valid SSL certificate?
Where is hsrmerch.com hosted?
How often is the hsrmerch.com report updated?
08 · Final Verdict
Final verdict
Unverified Honkai: Star Rail merchandise shop flagged as a suspicious store with no operator identity and buyer-hostile refund terms
HSR Merch is an online store selling Honkai: Star Rail figures, plushies and fan merchandise, run by a self-described group of players rather than a disclosed company. The site presents a normal shopfront with 'Shop Now' links, a payment-method page, a pre-order policy and an email signup, and it uses a valid encrypted connection with no browser threat feed warning. However, an external scanner classifies it as a Suspicious Shop citing a blacklist detection and no established public review history, the operator discloses no phone number or postal address, and the refund policy pushes card and PayPal fees onto the buyer. These are the hallmarks of an unverified store where a buyer has little recourse, so the score sits in the Moderate Risk band rather than Safe.
09 · Community
Community
Are you the owner of hsrmerch.com?Verify and reply