Warning signs detected
Established identity protection site with 17 years online but dozens of billing complaints and unauthorized charge reports. Several risk indicators suggest caution. This site might be legitimate — but treat it as unverified until you can independently confirm.
Is identityiq.com legit or a scam?
Established identity protection site with 17 years online but dozens of billing complaints and unauthorized charge reports.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
MT Intelligence
The site presents itself as a legitimate identity theft protection company with credit monitoring, dark web alerts, and up to $1M insurance. Its domain is over 17 years old and tied to an active US-registered business with BBB A+ accreditation. However, the evidence package shows repeated complaints on ConsumerAffairs and Reddit about unauthorized monthly charges and difficult cancellations. The hosting IP carries a moderate abuse score with 26 reports, which adds caution. These factors together make the service appear real but risky for unexpected billing problems.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for identityiq.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain identityiq.com has been active for over 17 years (6310 days).
- Company offers credit monitoring, dark web alerts, up to $1M identity theft insurance underwritten by AIG.
- Multiple customer complaints on ConsumerAffairs, Reddit, and App Store regarding unauthorized charges, difficult cancellations, and billing after trial periods.
- BBB profile for Identity Intelligence Group LLC shows A+ accreditation with customer complaints focused on billing and cancellation issues.
- Positive reviews on Trustpilot and site testimonials highlight helpful restoration services and credit monitoring.
- Parent/related site id iq.com positions it as a B2B provider of identity protection services.
- No detected association with major brand clones or typosquats in search results.
- Reddit r/Scamsopen
"The company's service is likely being used by identity thieves to steal personal information via accessing their consumer credit reports illegally."
- ConsumerAffairsopen
"Scam Artists!!! Be Aware!!!! They kept charging me monthly even though I cancelled."
- ConsumerAffairsopen
"I’ve never signed up with Identity IQ but received two charges of $36.86 in one day. ... This is a scam."
Operates as Identity Intelligence Group LLC; BBB accredited with A+ rating since at least 2026, 15+ years in business per BBB profile.
Our research found three scam-related mentions on Reddit and ConsumerAffairs describing unauthorized charges and difficulty canceling. Two positive reviews on independent review aggregator and the company site praise the restoration service. The business is registered in the US as Identity Intelligence Group LLC with an active BBB A+ profile, though complaints about billing practices are common.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Phone number listed (0.915527).
Domain & Encryption
Redirect Chain
- 1301https://identityiq.com/
- 2200https://www.identityiq.com/cross-domain
Server Reputation
Scam-Type Likelihood
1 scam-type patterns detected
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a subscription trap.
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a subscription trap.
Suspicious free-trial offer
This page combines a "free trial" or "$1 trial" pitch with auto-renew / rebill language — a classic negative-option billing trap.
- Treat identityiq.com as unverified
Do not enter credentials or send money until you have independently verified the business.
- Your card will be charged the full price after the trial
Most subscription traps bill the full amount ($49-$149) 14 days after sign-up, and every month thereafter. "Cancel anytime" often means you must call a foreign support line that's deliberately hard to reach.
- If you already signed up — call your bank today
Ask your bank to block future charges from the merchant and dispute any charges already made. Many banks will issue a new card number to prevent recurring billing. Save the confirmation email as evidence.
- OpenReport the billing scheme
Report to the FTC (reportfraud.ftc.gov) or your national consumer-protection body — subscription traps are specifically illegal in most jurisdictions when the auto-bill terms aren't clearly disclosed.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered from the scan data on this page. These are auto-generated — not hand-written — so they always match the underlying report.
- Our automated security review marked identityiq.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
- identityiq.com currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
- Yes. identityiq.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 64 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- identityiq.com is 17.3 years old, registered on 2/9/2009 through DNC Holdings, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report identityiq.com as clean.
- No. identityiq.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- identityiq.com resolves to an IP operated by Webflow, Inc in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- We cache results for 24 hours. Signed-in MalwareTips members can trigger a manual rescan at any time using the "Rescan" button on the report page, which re-runs every check from scratch and refreshes this page.
Final Verdict
IdentityIQ is a long-running identity theft protection service offering credit monitoring and insurance. Our analysis shows a 17-year-old domain with valid business registration and clean malware scans, yet it has dozens of billing and cancellation complaints. Review your statements carefully and consider canceling through your bank if charges continue after you try to stop service.
Other Suspicious reports
User reviews & comments(0)
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