Security Review

Is infomaniak.com legit or a scam?

Our verdict:Safe· 88/100

Established Swiss cloud and hosting provider (founded 1994) with clean security scans but mixed customer reviews citing support and billing concerns.

infomaniak.comScanned 3h ago
0
Trust score
SAFE
Heuristics 100·MT 82
View density

Analysis Summary

Threat Intelligence
0/92
All engines report clean
Domain Age
Registration date unknown
MT Intelligence
Safe
Low likelihood · 92% confidence
SAFE

No threats detected

All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.

Website Preview

Screenshot of infomaniak.com
LIVE RENDER
infomaniak.com

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

MT Intelligence

Advanced threat intelligence
MT Security Analyst
Low scam likelihoodengineMT · Guardiantrust82/100
MT AgentLive web researchVisual inspection
0%
Confidence
Infomaniak Network SA is a registered, legitimate business in Switzerland's Commercial Register since 1994, with active B Corporation certification and majority ownership by a public-interest foundation as of 2026. Our antivirus network flagged zero threats across 92 engines, browser blocklists are clean, and the SSL certificate is valid. The domain ranks in the global top-100k, indicating substantial traffic and operational maturity. However, the evidence package shows a split reputation: an independent review aggregator aggregates 4.1 out of 5 stars from approximately 1,910 reviews, and long-term users on Hacker News and forums confirm the company is not a scam. Conversely, multiple independent review sites document complaints about unresponsive customer support, unauthorized auto-renewals despite disabled settings, and difficulty canceling services. These are operational and customer-service issues rather than fraud indicators. The company maintains public resources to help users report phishing attempts impersonating it, further supporting its legitimacy.
Full dossier
Analysis complete

Page Content

The homepage loads as a JavaScript single-page application with styling for multiple product lines (hosting, domains, email, cloud storage, DynamicDNS, certifications). The meta description emphasizes data governance, European hosting, and privacy protection. No login form, countdown timer, or push-notification spam detected. Contact information is sparse on the homepage itself (10 phone numbers listed, no email or postal address visible on the page), though the company maintains full contact details elsewhere on its site and in public business registries.

Infrastructure

Hosting IP 185.125.25.1 has an abuse score of 0/100 with only 1 historical abuse report — well within normal ranges for a legitimate provider. SSL certificate issued by Sectigo (a major certificate authority) is valid with 251 days remaining. The domain redirects across 3 hops with cross-domain behavior but no homoglyph or internationalized-domain indicators. No malware, phishing, or suspicious code detected by our antivirus network or sandbox.

Domain History

Infomaniak Network SA is registered in the Commercial Register of the Canton of Geneva under CH-660.0.059.996-1 (UID CHE-103.167.648), founded in 1994. The company transitioned majority ownership to the Infomaniak Foundation (a public-interest entity) in 2026 and holds B Corporation certification. Approximately 340 employees; reported revenue ~CHF 56 million in 2025. This is a mature, established business with three decades of operational history.

Web Reputation

Independent review aggregators show a an independent review aggregator score of 4.1 out of 5 from ~1,910 reviews. Positive feedback highlights privacy-focused services, ethical positioning, and long-term reliability; users on Hacker News report 10+ years of satisfaction with email, calendar, cloud storage, and domain services. Negative reviews cite poor support ticket response times, unauthorized auto-renewals despite disabled settings, and difficulty canceling subscriptions. No major scam reports, regulatory actions, or phishing campaigns impersonating the company were found; the company itself maintains resources to help users report and combat impersonation attempts.

Risk Factors
4
  • Multiple independent reviews report poor customer support responsiveness and slow ticket resolution.
  • Documented complaints of unauthorized auto-renewals and charges despite disabled automatic-renewal settings.
  • Some users report difficulty canceling services or obtaining refunds without initiating chargebacks.
  • Homepage lacks visible contact email and postal address, requiring users to navigate elsewhere for direct support channels.
Positive Signals
5
  • Legitimate Swiss company registered since 1994 in the Commercial Register of the Canton of Geneva with active business status.
  • Zero detections across 92 antivirus engines; clean browser blocklists and valid SSL certificate.
  • an independent review aggregator aggregate score of 4.1 out of 5 from ~1,910 reviews; long-term users on Hacker News and forums confirm legitimacy and service satisfaction.
  • B Corporation certified; majority owned by public-interest foundation since 2026, emphasizing ethical and sustainable operations.
  • Operates exclusive data centers in Switzerland; maintains public resources to help users report phishing and impersonation attempts.
AI Recommendation
Infomaniak is a legitimate cloud provider and domain registrar; it is safe to use for hosting, email, and domain services. Before signing up, review the an independent review aggregator feedback and the company's support and cancellation policies carefully, as some users report slow support response times and difficulty with service cancellations.
Next-gen fraud intelligence
Evidence-backedCross-checked

Web Research Findings

Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for infomaniak.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.

Business registration
Active · Switzerland
Site traces back to an actively registered business.
Clone check
Not a clone
No well-known site's layout or branding detected here.
Typosquat check
No look-alike match
The domain doesn't resemble any well-known brand's spelling.
Web mentions
4 scam reports · 3 positive
Key findings
7 headline facts from open-web research
  • Infomaniak Network SA is a legitimate, independent Swiss cloud provider and domain registrar founded in 1994, headquartered in Geneva, with data centers exclusively in Switzerland.
  • Registered in the Commercial Register of the Canton of Geneva under CH-660.0.059.996-1 (UID CHE-103.167.648); transitioned majority ownership to a public-interest foundation in 2026; Certified B Corporation.
  • Offers web hosting, kSuite (email/office), cloud storage, domains; emphasizes privacy, sustainability, open-source software, and sovereignty as alternative to US tech giants. ~340 employees, revenue ~CHF 56M in 2025.
  • Trustpilot score 4.1/5 from ~1,910 reviews (as of mid-2026); positive feedback on features and ethics, but notable negative reviews cite poor support, unwanted renewals/charges, and difficulty canceling.
  • Company maintains pages to help users report phishing/scams impersonating them and handles 'slamming' attempts by third-party domain registrars.
  • Discussions on Reddit, HN, and forums confirm it is not a scam; long-term users report satisfaction with services, though some criticize support and specific policies.
  • No major scam reports or regulatory actions found; occasional service incidents (e.g., June 2026 outage) publicly tracked on status page.
Scam reports (4)
Direct quotes from public scam databases, forums, and news.
  • Trustpilotopen

    "Awful company. No customer support. Do not respond to tickets. Send out spam email you cannot unsubscribe from. They're so bad I had to initiate a chargeback to get my money back"

  • WebsitePlanetopen

    "Worst and most unethical company I have ever used DO NOT USE THEM. Illegally renew products without permission even when automatic renewal is disabled"

  • WebHostingTalkopen

    "My recent experience with Infomaniak has been so frustrating and disruptive... negligence from a hosting provider... may not be a safe choice"

  • WHTOPopen

    "Infomaniak es una estafa. Contraté un dominio privado con ellos y lo configuré sin reanudar automáticamente, pero ellos, sin mi permiso y cobrándome más de lo debido."

Positive reviews (3)
Quotes indicating the site is legitimate.
  • Trustpilotopen

    "Infomaniak is a very interesting supplier of Cloud and Mail Services... 4.1 out of 5 from 1,910 reviews"

  • Hacker Newsopen

    "Infomaniak and infomaniak.com is definitely not a scam. I have used them for email, calendar, cloud storage and domain names for over 10 years... Overall I'm very happy with them."

  • Wikipedia / Company siteopen

    "Switzerland's largest cloud computing company... independent Swiss company... ethical and sustainable web that respects privacy"

Business registration
Status: active · Switzerland

Infomaniak Network SA (also INFOMANIAK GROUP SA), Commercial Register of the Canton of Geneva CH-660.0.059.996-1, IDE/VAT CHE-103.167.648, headquartered at Rue Eugène-Marziano 25, 1227 Les Acacias, Geneva. Founded 1994. Majority owned by Infomaniak Foundation (public interest) since 2026. Certified

Research summary
Narrative write-up from our AI analyst, grounded on the facts above

Independent review sites document both positive and negative feedback. an independent review aggregator aggregates 4.1 out of 5 stars from approximately 1,910 reviews; positive reviews praise privacy-focused services and ethical positioning. However, multiple reviews on an independent review aggregator, WebsitePlanet, WebHostingTalk, and WHTOP report poor customer support responsiveness, unauthorized auto-renewals despite disabled settings, and difficulty canceling services. Long-term users on Hacker News and forums confirm the company is not a scam and report 10+ years of satisfaction with email, calendar, cloud storage, and domain services. Business registration confirms Infomaniak Network SA is a legitimate Swiss company founded in 1994, headquartered in Geneva, with B Corporation certification and majority ownership by a public-interest foundation since 2026. No major scam reports, regulatory actions, or phishing campaigns impersonating the company were found.

Antivirus Engines

Clean pass · verified
Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious61Harmless92Engines
Clean
Kaspersky
Clean
Bitdefender
Clean
Microsoft
Not in pass
ESET-NOD32
Not in pass
Avira
Not in pass
Sophos
Clean
Fortinet
Clean
Google Safebrowsing
Clean
Emsisoft
Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check
Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Contact Verification

We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.

What We Found
No clear contact details on the page
Emails on site's domainNone
Phone numbers050509 99.73
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No contact email found anywhere on the page.
  • No postal address visible on the page.
  • Phone number listed (050509 99.73).

Domain & Encryption

Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerSectigo Limited · Sectigo Public Server Authentication CA DV R36
ExpiresFeb 25, 2027 (251d)
Self-signedNo
Hosting & Technology
HostingInfomaniak Network SA
Server locationCH
Platform / CMSGatsby 5.16.1
PopularityTop 100k worldwide

Redirect Chain

Hops
3
Cross-domain
Yes
Lookalike
No
Punycode
No
  • 1308http://infomaniak.com/
  • 2301https://infomaniak.com/
  • 3302https://www.infomaniak.com/cross-domain
  • 4200https://www.infomaniak.com/frcross-domain

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file1
ISPInfomaniak Network SA
Usage typeData Center/Web Hosting/Transit

Still, stay alert

No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.

  • Double-check the exact URL in your address bar

    Confirm you are actually on infomaniak.com and not a lookalike like i-nfomaniak.com.com or an IDN homoglyph.

  • Use a password manager

    Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.

  • Discuss this site on the forum

    If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.

    Open

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

Safety FAQ

Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

  • Our automated security review found no threat indicators on infomaniak.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
  • infomaniak.com passed our automated security checks with a trust score of 88/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
  • Yes. infomaniak.com presents a valid TLSv1.3 certificate issued by Sectigo Limited · Sectigo Public Server Authentication CA DV R36, expiring in 251 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
  • No. All 92 antivirus engines in our malware network report infomaniak.com as clean.
  • No. infomaniak.com is not currently listed on the major browser blocklist feeds that modern browsers use.
  • infomaniak.com resolves to an IP operated by Infomaniak Network SA in CH (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
  • Yes. infomaniak.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
  • This is a permanent record of the scan run on June 18, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around infomaniak.com have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.

Final Verdict

0
Trust / 100
Final Verdict·infomaniak.com
SAFE

Infomaniak is a legitimate Swiss cloud provider and domain registrar founded in 1994, headquartered in Geneva with exclusive Swiss data centers. While our antivirus network and browser blocklists show no threats, independent reviews reveal mixed customer experiences — some praise its privacy-focused services and ethics, while others report poor support responsiveness and billing disputes.

Infomaniak is a legitimate cloud provider and domain registrar; it is safe to use for hosting, email, and domain services. Before signing up, review the an independent review aggregator feedback and the company's support and cancellation policies carefully, as some users report slow support response times and difficulty with service cancellations.

AV engines
92
MT passes
2
Net signals
0
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This report is generated automatically by combining threat intelligence, domain signals, and an AI security analyst. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.