Is infomaniak.com legit or a scam?
Established Swiss cloud and hosting provider (founded 1994) with clean security scans but mixed customer reviews citing support and billing concerns.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
Infomaniak Network SA is a registered, legitimate business in Switzerland's Commercial Register since 1994, with active B Corporation certification and majority ownership by a public-interest foundation as of 2026. Our antivirus network flagged zero threats across 92 engines, browser blocklists are clean, and the SSL certificate is valid. The domain ranks in the global top-100k, indicating substantial traffic and operational maturity. However, the evidence package shows a split reputation: an independent review aggregator aggregates 4.1 out of 5 stars from approximately 1,910 reviews, and long-term users on Hacker News and forums confirm the company is not a scam. Conversely, multiple independent review sites document complaints about unresponsive customer support, unauthorized auto-renewals despite disabled settings, and difficulty canceling services. These are operational and customer-service issues rather than fraud indicators. The company maintains public resources to help users report phishing attempts impersonating it, further supporting its legitimacy.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for infomaniak.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Infomaniak Network SA is a legitimate, independent Swiss cloud provider and domain registrar founded in 1994, headquartered in Geneva, with data centers exclusively in Switzerland.
- Registered in the Commercial Register of the Canton of Geneva under CH-660.0.059.996-1 (UID CHE-103.167.648); transitioned majority ownership to a public-interest foundation in 2026; Certified B Corporation.
- Offers web hosting, kSuite (email/office), cloud storage, domains; emphasizes privacy, sustainability, open-source software, and sovereignty as alternative to US tech giants. ~340 employees, revenue ~CHF 56M in 2025.
- Trustpilot score 4.1/5 from ~1,910 reviews (as of mid-2026); positive feedback on features and ethics, but notable negative reviews cite poor support, unwanted renewals/charges, and difficulty canceling.
- Company maintains pages to help users report phishing/scams impersonating them and handles 'slamming' attempts by third-party domain registrars.
- Discussions on Reddit, HN, and forums confirm it is not a scam; long-term users report satisfaction with services, though some criticize support and specific policies.
- No major scam reports or regulatory actions found; occasional service incidents (e.g., June 2026 outage) publicly tracked on status page.
- Trustpilotopen
"Awful company. No customer support. Do not respond to tickets. Send out spam email you cannot unsubscribe from. They're so bad I had to initiate a chargeback to get my money back"
- WebsitePlanetopen
"Worst and most unethical company I have ever used DO NOT USE THEM. Illegally renew products without permission even when automatic renewal is disabled"
- WebHostingTalkopen
"My recent experience with Infomaniak has been so frustrating and disruptive... negligence from a hosting provider... may not be a safe choice"
- WHTOPopen
"Infomaniak es una estafa. Contraté un dominio privado con ellos y lo configuré sin reanudar automáticamente, pero ellos, sin mi permiso y cobrándome más de lo debido."
- Trustpilotopen
"Infomaniak is a very interesting supplier of Cloud and Mail Services... 4.1 out of 5 from 1,910 reviews"
- Hacker Newsopen
"Infomaniak and infomaniak.com is definitely not a scam. I have used them for email, calendar, cloud storage and domain names for over 10 years... Overall I'm very happy with them."
- Wikipedia / Company siteopen
"Switzerland's largest cloud computing company... independent Swiss company... ethical and sustainable web that respects privacy"
Infomaniak Network SA (also INFOMANIAK GROUP SA), Commercial Register of the Canton of Geneva CH-660.0.059.996-1, IDE/VAT CHE-103.167.648, headquartered at Rue Eugène-Marziano 25, 1227 Les Acacias, Geneva. Founded 1994. Majority owned by Infomaniak Foundation (public interest) since 2026. Certified
Independent review sites document both positive and negative feedback. an independent review aggregator aggregates 4.1 out of 5 stars from approximately 1,910 reviews; positive reviews praise privacy-focused services and ethical positioning. However, multiple reviews on an independent review aggregator, WebsitePlanet, WebHostingTalk, and WHTOP report poor customer support responsiveness, unauthorized auto-renewals despite disabled settings, and difficulty canceling services. Long-term users on Hacker News and forums confirm the company is not a scam and report 10+ years of satisfaction with email, calendar, cloud storage, and domain services. Business registration confirms Infomaniak Network SA is a legitimate Swiss company founded in 1994, headquartered in Geneva, with B Corporation certification and majority ownership by a public-interest foundation since 2026. No major scam reports, regulatory actions, or phishing campaigns impersonating the company were found.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Phone number listed (050509 99.73).
Domain & Encryption
Redirect Chain
- 1308http://infomaniak.com/
- 2301https://infomaniak.com/
- 3302https://www.infomaniak.com/cross-domain
- 4200https://www.infomaniak.com/frcross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on infomaniak.com and not a lookalike like i-nfomaniak.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on infomaniak.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- infomaniak.com passed our automated security checks with a trust score of 88/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. infomaniak.com presents a valid TLSv1.3 certificate issued by Sectigo Limited · Sectigo Public Server Authentication CA DV R36, expiring in 251 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- No. All 92 antivirus engines in our malware network report infomaniak.com as clean.
- No. infomaniak.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- infomaniak.com resolves to an IP operated by Infomaniak Network SA in CH (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. infomaniak.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
- This is a permanent record of the scan run on June 18, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around infomaniak.com have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.
User reviews & comments(0)
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