Is karatlove.com safe?
http://karatlove.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (58 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Karatlove is a jewelry storefront with a refund policy that customers say hides the real cost of returns, plus a spin-to-win pop-up that collects visitor data.
Karatlove presents itself as an online jewelry retailer with standard shop features such as a Shop Now button, payment methods, order tracking and an email subscription form. Independent research found an independent review platform's review describing a misleading refund policy, an independent site-rating service's entry describing a wrong item sent with no refund and ignored messages, and a Gridinsoft classification as a suspicious shop. The site also shows a spin-to-win pop-up that asks visitors to try their luck. The domain is about three years old and the connection is encrypted, but the operator-level evidence points to a store where buyers may struggle to get their money back.
Loading saved screenshot
Preparing the saved page preview.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 6 findings pulled the score down; 3 pushed it up.
What pulled the score down
- ModerateThe store's only visible contact is a generic service@karatlove.com mailbox, a pattern common in template-based shop networks.
- Moderate3 independent sources carry complaints or warnings about this site, including: "Very misleading refund policy. They advertise a 60-day refund policy, but hide the fact that international shipping has to be paid in that case, amounting to…"
- ModerateThe site shows a spin-to-win pop-up inviting visitors to try their luck, which functions as a data-harvesting prompt.
- Moderate3 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections"
- Moderate3 independent sources carry complaints or warnings about this site, including: "Sends the wrong item but refuses to refund and then ignore your messages."
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe registrable domain is about three years old, which is not a brand-new registration.
- SupportsThe saved TLS check found a valid encrypted connection.
- SupportsThe browser threat feed returned no threat warning for this domain.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on karatlove.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on karatlove.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
NameCheap, Inc. takes abuse reports at abuse@namecheap.com (+1.6613102107). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
Karatlove presents itself as an online jewelry retailer with standard shop features such as a Shop Now button, payment methods, order tracking and an email subscription form. Independent research found an independent review platform's review describing a misleading refund policy, an independent site-rating service's entry describing a wrong item sent with no refund and ignored messages, and a Gridinsoft classification as a suspicious shop. The site also shows a spin-to-win pop-up that asks visitors to try their luck. The domain is about three years old and the connection is encrypted, but the operator-level evidence points to a store where buyers may struggle to get their money back.
What customers report about refunds and delivery
An independent review platform's review says the store advertises a 60-day refund policy but hides that international return shipping must be paid by the customer and amounts to roughly 30% of the order value. That means a buyer who wants to return an item may lose a significant part of what they paid even when the refund policy is invoked.
An independent site-rating service's entry describes a different problem: the store sent the wrong item, refused to refund, and then ignored the customer's messages. Together with the refund-policy complaint, this points to a pattern where the store's stated guarantees are difficult to enforce in practice.
Gridinsoft classifies the site as a suspicious shop based on multiple risk signals, including a blacklist detection. This is an external security-vendor assessment rather than a user complaint, but it adds to the adverse picture.
Technical checks are clean, but the contact setup is generic
The saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning, so there is no evidence of malware, phishing or a broken certificate on this domain. The domain itself is about three years old, which is not a new registration.
The store's contact address is a generic service@karatlove.com mailbox. That pattern is common in template-based shop networks and gives the visitor no named person, phone number or postal address to fall back on when something goes wrong. The page lists an email address, but its text was not read to the end, so a missing phone number or postal address cannot be confirmed.
Why the score is 38
The store's only visible contact is a generic service@karatlove.com mailbox, a pattern common in template-based shop networks. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Unrated
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Forcepoint ThreatSeekershopping
- Googleshopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
Loading saved screenshot
Preparing the saved page preview.
Visual warning signs were identified
SPIN TO WIN! Try your luck to spin the wheel.
What the captured page showed
1 observation- 01
SPIN TO WIN! Try your luck to spin the wheel.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Karatlove Jewelry: Engagement Rings, Wedding Ring Set & Promise Rings Karatlove
- Meta description
Find a great selection of Jewelry at Karatlove.com. Find rings, earrings, necklaces, bracelets, and more. Find the perfect Karalove simulated diamond jewelry.
Pages we read
- Main page/Read
- About page/about-us.htmlRead
- Terms/terms-and-conditions.htmlRead
- Refund / returns policy/return-policy.htmlRead
- Shipping policy/delivery-guide.htmlRead
- Contact page/pages/contact-usRead
03 · Investigation Story
Investigation story
What the site claims
Karatlove Jewelry: Engagement Rings, Wedding Ring Set & Promise Rings Karatlove
What we observed
The page content was captured and checked alongside 58 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The store's only visible contact is a generic service@karatlove.com mailbox, a pattern common in template-based shop networks.
- 023 independent sources carry complaints or warnings about this site, including: "Very misleading refund policy. They advertise a 60-day refund policy, but hide the fact that international shipping has to be paid in that case, amounting to…"
- 033 independent sources carry complaints or warnings about this site, including: "This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections"
If this is a scam — what it means for you
What a visitor actually experiences
On arrival, the site shows a spin-to-win pop-up inviting the visitor to try their luck on a wheel. This is a data-harvesting prompt rather than a real prize mechanism, and it asks for engagement before the visitor has evaluated the store.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
The page also includes an email subscription form asking the visitor to enter their email address. Combined with the spin-to-win prompt, the site collects contact details from visitors who may not intend to sign up for marketing.
If a visitor then buys an item and later wants to return it, the advertised 60-day refund policy is reported to carry a hidden international return-shipping cost of around 30% of the order value. That is the point where the store's commercial terms become materially worse than they appear at checkout.
Avoid buying from Karatlove unless you are prepared to lose the cost of return shipping and to have difficulty reaching support if the item is wrong or never arrives. If you have already ordered, keep all correspondence and consider disputing the charge through your payment provider rather than relying on the store's refund process.
Web research findings
Independent findings for karatlove.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"Very misleading refund policy. They advertise a 60-day refund policy, but hide the fact that international shipping has to be paid in that case, amounting to around 30% of the total value."
- Gridinsoftopen
"This site is classified as Suspicious Shop based on multiple risk signals, including 1 blacklist detections"
- Scamdocopen
"Sends the wrong item but refuses to refund and then ignore your messages."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainkaratlove.com
- Redirects tokaratlove.com
- Hosted byCloudflare, Inc.
- Referencesimg-va.myshopline.com · accounts.google.com
Domain Timeline
- Dec 5, 2023Domain registered
First appeared in WHOIS records — 2 years old when this review was saved.
- Oct 28, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
karatlove.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (service@karatlove.com).
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for karatlove.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Site platform
- Shopline
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://karatlove.com/
- 2200https://karatlove.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The store's only visible contact is a generic service@karatlove.com mailbox, a pattern common in template-based shop networks. · 3 independent sources carry complaints or warnings about this site, including: "Very misleading refund policy. They advertise a 60-day refund policy, but hide the fact that international shipping has to be paid in that case, amounting to…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 28, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 28, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | Adverse | this scan · Oct 28, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 28, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 28, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 28, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 28, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 28, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is karatlove.com a scam or a legit online store?
Is karatlove.com safe to use?
What should I do if I already gave my details to karatlove.com?
Can I get my money back from karatlove.com?
I ordered from karatlove.com but nothing arrived — is it a fake shop?
How do I report karatlove.com?
Why does karatlove.com look legitimate if it's a scam?
Has karatlove.com been flagged by antivirus engines?
Is karatlove.com on any phishing or malware blacklists?
How old is the karatlove.com domain?
Does karatlove.com have a valid SSL certificate?
How often is the karatlove.com report updated?
08 · Final Verdict
Final verdict
Karatlove is a jewelry storefront with a refund policy that customers say hides the real cost of returns, plus a spin-to-win pop-up that collects visitor data.
Karatlove presents itself as an online jewelry retailer with standard shop features such as a Shop Now button, payment methods, order tracking and an email subscription form. Independent research found an independent review platform's review describing a misleading refund policy, an independent site-rating service's entry describing a wrong item sent with no refund and ignored messages, and a Gridinsoft classification as a suspicious shop. The site also shows a spin-to-win pop-up that asks visitors to try their luck. The domain is about three years old and the connection is encrypted, but the operator-level evidence points to a store where buyers may struggle to get their money back.
09 · Community
Community
Are you the owner of karatlove.com?Verify and reply