Is kickscrew.com legit or a scam?
Established sneaker retailer with 17-year history and NBA backing, but plagued by counterfeit-product complaints and a D- BBB rating with 72 unresolved complaints.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
Shop shows non-delivery red flags
Several red flags typical of non-delivery shops are present. Don't pay by crypto or wire, and keep the chargeback window in mind.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
Kicks Crew operates as a registered U.S. business founded in 2008 with documented investor backing from NBA players and a Wikipedia entry, which are strong legitimacy signals. However, the evidence package reveals a stark divide: independent review aggregators show a 3.8/5 score on an independent review aggregator with 31,400 reviews, but 72 complaints filed with the Better Business Bureau remain largely unresponded. Multiple customer reports across YouTube, Facebook, and review sites describe receiving counterfeit or low-quality shoes—fake Jordans, replica Tokyo 5s—despite the company's claims of sourcing from verified retailers. Shipping delays from Hong Kong and refusal to process returns on allegedly fake items are recurring themes. Positive reviews from sneaker-focused sites affirm the company's authenticity guarantee, creating genuine conflict in the evidence. The technical scan shows no malware or phishing signals, a valid SSL certificate, and a clean reputation score, indicating the site itself is not compromised. The risk here is not fraud infrastructure but operational integrity: either the company knowingly sources counterfeit inventory, or it has severe quality-control failures that allow fakes into its supply chain.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for kickscrew.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain registered ~17 years ago (6158 days); company founded 2008 by Johnny Mak (CEO) and Ross Adrian Yip (COO), headquartered in New York City.
- Operates as B2B2C sneaker/apparel marketplace partnering with verified retailers and brands for new, authentic inventory (not peer-to-peer resale); has received investments from NBA players including Kyrie Irving, Damian Lillard, Dwyane Wad
- Trustpilot shows ~31,400 reviews with mixed 3.8/5 score; many praise rare sneakers and authenticity while numerous recent complaints cite slow shipping (often from Hong Kong), refused returns, wrong sizes, and poor support.
- BBB rating D- in Beverly Hills, CA profile; 72 complaints filed, with failure to respond to most; customer quotes label it "scam company" over non-delivery and service.
- Multiple user reports on YouTube, Facebook, Reddit, and review sites accuse the company of sending fake/replica shoes (e.g. fake Jordan, Tokyo 5s) or low-quality items that fall apart; some buyers report successful legit checks.
- Positive reviews from sneaker sites (WearTesters, others) affirm legitimacy and authenticity guarantee; company claims all products sourced from verified partners.
- Revenue reported at ~$214M in 2025; mixed reputation typical of discount sneaker resellers with long delivery times and strict return policies.
- Trustpilot / Trustindexopen
"Kicks Crew is a SCAM!! ... shoes are shipping from Hong Kong ... still haven’t received them ... waiting to see if you would just forget about them"
- YouTube comments (Hes Kicks video)open
"I just received my Tokyo 5’s from them today and they were 100% fake!! ... BUYER BEWARE!!! They charge for returns even when FAKE! BIG FAT SCAM!!!!"
- BBB.orgopen
"They are a scam company. They made me pay promising delivery in approximately 20 days or less."
- Trustindex.ioopen
"100% do not buy from this website. Dodgy as. ... They sell dodgy products. ... Total scam"
- Facebook sneaker groupopen
"I bought these shoes from kicks crew and they send me REPS! I got the real joints from StockX!"
- WearTesters.comopen
"The short answer: Yes, KICKS CREW is a legitimate sneaker marketplace. ... partners with verified retail partners and brands ... No, KICKS CREW does not sell fake shoes."
- MyWifeQuitHerJob.comopen
"Buying from Kicks Crew is 100% safe as they exclusively feature new, authentic, unworn shoes in perfect condition from authorized retailers."
- Wikipedia / company infoopen
"Kicks Crew ... founded 2008 ... HQ New York City ... investors include Kyrie Irving, Damian Lillard, Dwyane Wade, D'Angelo Russell."
- Trustpilotopen
"Many customers appreciate the ability to find rare and discontinued products that are difficult to locate elsewhere, often at fair prices given their scarcity."
Founded 2008, HQ New York City (also PO Box in Beverly Hills, CA); 16 years in business per BBB; operated by Kicks-Crew Group Company, Ltd.; notable NBA investor backing
Our research found significant conflict in the evidence. Five scam reports across Trustpilot, YouTube, BBB, and Facebook describe customers receiving counterfeit or replica shoes (fake Jordans, Tokyo 5s) despite the company's authenticity claims, along with complaints about slow shipping from Hong Kong and refusal to process returns. The Better Business Bureau lists 72 complaints with a D- rating and notes most complaints remain unresponded. Conversely, four positive reviews from independent sneaker-review sites (WearTesters, MyWifeQuitHerJob) and an independent review aggregator affirm the company's legitimacy, authenticity guarantee, and ability to source rare discontinued sneakers. Business registration confirms Kicks Crew was founded in 2008, is headquartered in New York City, and has received investment from NBA players including Kyrie Irving, Damian Lillard, and Dwyane Wade. The polarized feedback suggests either systemic quality-control failures in the supply chain or inconsistent sourcing practices that allow counterfeit inventory to reach customers.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Domain & Encryption
Redirect Chain
- 1301http://kickscrew.com/
- 2301https://kickscrew.com/
- 3403https://www.kickscrew.com/cross-domain
Server Reputation
Scam-Type Likelihood
1 scam-type patterns detected
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a fake shop.
- No phone number or postal address anywhere on the page.
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a fake shop.
- No phone number or postal address anywhere on the page.
Fake-shop warning signs
Signals common to non-delivery scam shops were detected on this site.
- Treat kickscrew.com as unverified
Do not enter credentials or send money until you have independently verified the business.
- If you already paid by card or PayPal — start a chargeback
Contact your bank or card issuer and dispute the charge as "goods not received" or "merchant fraud." PayPal users can open a case in the Resolution Centre. Act within 120 days for card chargebacks in most jurisdictions.
- Save every piece of evidence
Screenshots of the checkout, order confirmation emails, any chat transcripts, and the product listing page. Chargeback and fraud reports go faster when you have receipts.
- OpenReport the shop
Report to the FTC (reportfraud.ftc.gov), Action Fraud UK, or your local consumer-protection body. Post the URL on the MalwareTips scam forum so other buyers can find it.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review marked kickscrew.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
- kickscrew.com currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
- Yes. kickscrew.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 72 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- kickscrew.com is 16.9 years old, registered on 8/6/2009 through GoDaddy.com, LLC. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report kickscrew.com as clean.
- No. kickscrew.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- kickscrew.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. kickscrew.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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