Is lightslux.com safe?
http://lightslux.com/
Checked on
How we checked
Coverage: complete · 6 of 6 applicable core capabilities
- Antivirus (58 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
LightsLux is a real Shopify lighting store, but a customer complaint about a difficult return and a self-curated review system keep it out of the safe range.
LightsLux sells lighting products through a standard Shopify storefront with a cart, product pages and an order-tracking page, and it publishes a company name and a Denver, Colorado address. Technical checks are clean: no malware or phishing detections, a valid encrypted connection and no browser threat warning. The concerns are on the customer side. A BBB Scam Tracker report describes a buyer who tried to cancel a slow order, was told to wait for delivery, and then faced a difficult return process, and a review-site note says the shop uses an internal review system the owner can curate. That combination of a working shop with a disputed returns experience and non-independent reviews fits a Moderate Risk rating rather than a clean bill of health.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 58/100
Moderate Risk covers scores 45–69. 2 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Moderate2 independent sources carry complaints or warnings about this site, including: "I ordered two lights from LightsLux. It said they were in Colorado, USA. It took so long to receive the lights so I attempted to cancel through the email.…"-14 pts
- Moderate2 independent sources carry complaints or warnings about this site, including: "We have given this website slightly fewer points because it is using an internal review system. An internal review system allows the owner of the website to…"-13 pts
What pushed the score up
- SupportsNo malicious or suspicious detections across 93 engines, no Safe Browsing warning, and a valid encrypted connection.
- SupportsThe domain is about 497 days old, enough to be an operating shop but not an established reputation.
Points come from the saved evidence ledger: it lowered the score from 85 to 58 and split those 27 points between the findings that show points; the others carry no points in the ledger. Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
LightsLux sells lighting products through a standard Shopify storefront with a cart, product pages and an order-tracking page, and it publishes a company name and a Denver, Colorado address. Technical checks are clean: no malware or phishing detections, a valid encrypted connection and no browser threat warning. The concerns are on the customer side. A BBB Scam Tracker report describes a buyer who tried to cancel a slow order, was told to wait for delivery, and then faced a difficult return process, and a review-site note says the shop uses an internal review system the owner can curate. That combination of a working shop with a disputed returns experience and non-independent reviews fits a Moderate Risk rating rather than a clean bill of health.
What customers report about orders and returns
The most concrete adverse evidence is a BBB Scam Tracker report. The buyer says they ordered two lights, that the shop presented itself as being in Colorado, USA, that delivery took a long time, and that repeated attempts to cancel by email were answered with instructions to wait until the goods arrived. After delivery, the buyer describes being put through a difficult process when trying to resolve the order.
A second adverse note comes from a website-checking service, which says it deducted points because the shop uses an internal review system. In practice that means the shop owner can select, and possibly edit or remove, customer reviews, so the testimonials on the site are not an independent measure of how the shop treats buyers.
These two items describe friction after payment rather than theft of card data or malware. They are enough to justify caution about returns and about trusting the shop's own review content, but they do not by themselves establish that orders are never delivered.
Technical checks versus who runs the shop
Nothing malicious was found on the technical side. A multi-engine scan returned zero malicious and zero suspicious detections, the browser threat feed returned no threat warning, and the saved connection check found a valid encrypted connection. Visitors are not being routed into a malware download or a credential-harvesting page based on this evidence.
The shop does disclose an operator: the site names 'Lightslux Inc.' and lists an address at 1500 N Grant St Ste R, Denver, CO 80203, US. That is a printed claim on the site rather than a verified registration, so it should be read as what the shop says about itself, not as independent proof of where the business actually operates.
The domain has been registered for roughly 497 days, which is long enough to be a going concern but not long enough to carry an established reputation on its own.
Why the score is 58
2 independent sources carry complaints or warnings about this site, including: "I ordered two lights from LightsLux. It said they were in Colorado, USA. It took so long to receive the lights so I attempted to cancel through the email.…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 58 engines that rated this URL
No antivirus engine that answered raised an adverse result; 35 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Forcepoint ThreatSeekershopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
LIGHTSLUX
What the captured page showed
1 observation- 01
LIGHTSLUX
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Light Up Your Life with LightsLux
- Meta description
Light Up Your Life with LightsLux.com. Discover premium indoor & outdoor lighting solutions to define your space, create comfort, and inspire your everyday. Shop the collection now.
Pages we read
- Main page/Read
- About page/pages/about-our-companyRead
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/policies/refund-policyRead
- Shipping policy/policies/shipping-policyRead
- Contact page/pages/contact-us-for-supportRead
03 · Investigation Story
Investigation story
What the site claims
Light Up Your Life with LightsLux
What we observed
The page content was captured and checked alongside 58 antivirus results.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 012 independent sources carry complaints or warnings about this site, including: "I ordered two lights from LightsLux. It said they were in Colorado, USA. It took so long to receive the lights so I attempted to cancel through the email.…"
- 022 independent sources carry complaints or warnings about this site, including: "We have given this website slightly fewer points because it is using an internal review system. An internal review system allows the owner of the website to…"
- 03The domain is about 497 days old, enough to be an operating shop but not an established reputation.
If this is a scam — what it means for you
What happens if you order and then want to send it back
A visitor can add items to the cart and check out through the shop's own payment flow, which is where money actually changes hands. The site also publishes a payment policy page describing how orders are handled.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
If the order is slow and the buyer wants out, the reported experience is that cancellation by email was refused with instructions to wait for delivery, and that resolving the order afterwards became a drawn-out process. That is the practical exposure here: money committed up front with a return path the buyer found hard to use.
The shop also links to a third-party claim portal for order protection, which is a normal add-on for Shopify stores and gives buyers a separate channel to raise a claim about an order.
If you want lighting from this shop, treat it as a moderate-risk purchase: pay with a method that offers chargeback protection such as a credit card or PayPal, keep the order confirmation and any email exchanges, and do not rely on the reviews shown on the site when judging the shop. Before ordering anything expensive, ask in writing about return shipping costs and cancellation timing, since the reported complaint centred on exactly those points. If a return turns into a runaround, escalate through your card issuer or the linked order-protection claim portal rather than continuing to negotiate by email.
Web research findings
Independent findings for lightslux.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- BBB Scam Trackeropen
"I ordered two lights from LightsLux. It said they were in Colorado, USA. It took so long to receive the lights so I attempted to cancel through the email. Several times. They said I had to wait until I received them. When I received them I contacted them again and they have been putting me through the Wringer. They want me to pay 100$ to return them."
- ScamAdviseropen
"We have given this website slightly fewer points because it is using an internal review system. An internal review system allows the owner of the website to select reviews and possibly also edit or remove reviews from customers."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainlightslux.com
- Redirects tolightslux.com
- Hosted byShopify, Inc.
- Referencesfonts.shopifycdn.com · shop.app
Domain Timeline
- Jun 24, 2025Domain registered
First appeared in WHOIS records — 1.3 years old when this review was saved.
- Nov 3, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (support@lightslux.com).
- Phone number listed (+1 (858) 633 7766).
- Postal address visible on the page.
- Links to 35 social profiles.
Domain & Encryption
Certificate issued for lightslux.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Chat, reviews and email
- Judge.me reviews
Payment providers the page loads
- Shop Pay
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://lightslux.com/
- 2200https://lightslux.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "I ordered two lights from LightsLux. It said they were in Colorado, USA. It took so long to receive the lights so I attempted to cancel through the email.…" · 2 independent sources carry complaints or warnings about this site, including: "We have given this website slightly fewer points because it is using an internal review system. An internal review system allows the owner of the website to…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Nov 3, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Independent research | 2 independent findings were saved | Completed | Adverse | this scan · Nov 3, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompletedFindingNo adverse finding
- Freshnessfresh · analysed Nov 3, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Independent research
- Result2 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 3, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is lightslux.com a scam or is it safe?
Is lightslux.com safe to use?
Has lightslux.com been flagged by antivirus engines?
Is lightslux.com on any phishing or malware blacklists?
How old is the lightslux.com domain?
Does lightslux.com have a valid SSL certificate?
Where is lightslux.com hosted?
How often is the lightslux.com report updated?
08 · Final Verdict
Final verdict
LightsLux is a real Shopify lighting store, but a customer complaint about a difficult return and a self-curated review system keep it out of the safe range.
LightsLux sells lighting products through a standard Shopify storefront with a cart, product pages and an order-tracking page, and it publishes a company name and a Denver, Colorado address. Technical checks are clean: no malware or phishing detections, a valid encrypted connection and no browser threat warning. The concerns are on the customer side. A BBB Scam Tracker report describes a buyer who tried to cancel a slow order, was told to wait for delivery, and then faced a difficult return process, and a review-site note says the shop uses an internal review system the owner can curate. That combination of a working shop with a disputed returns experience and non-independent reviews fits a Moderate Risk rating rather than a clean bill of health.
09 · Community
Community
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