No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Is livechatinc.com legit or a scam?
Official LiveChat software site with 20-year domain age and active Polish company registration, despite mixed billing reviews on independent sites.
Analysis Summary
MT Intelligence
The page presents itself as the marketing site for established live chat software with clear product features, pricing, and integrations. The domain is over 20 years old with valid SSL and a clean hosting IP showing zero abuse reports. Business registration records confirm an active company founded in Poland in 2002. Independent review platforms show mixed feedback focused on billing disputes rather than outright fraud. The single scam-family trigger appears unrelated to the actual page content. These factors together indicate a legitimate business rather than a malicious operation.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for livechatinc.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain livechatinc.com is the official website for LiveChat live chat software (Text Inc.), founded 2002 in Poland
- Company uses domains including livechatinc.com, livechat.com, my.livechatinc.com, secure.livechatinc.com
- Trustpilot reviews for livechatinc.com: 96 reviews, average score ~2.8/5 with mixed billing complaints
- Scammers have abused the LiveChat platform for phishing impersonating brands like PayPal/Amazon (not the company itself)
- No evidence of typosquatting; domain is the authentic brand site with 7515 days age
- Listed in business directories as LiveChat Inc. with Polish registration and investor relations
- LiveChat.comopen
"Check out LiveChat® reviews and learn how our software helped users connect with customers. Our customers wrote over 1600 positive testimonials."
LiveChat Inc. (now Text Inc.), HQ Wroclaw, Poland, founded 2002, address ul. Zwycieska 47, Wroclaw, 53-033
Our research found several complaints on consumer review platforms regarding billing issues, alongside positive testimonials on the company's own site. The business is registered in Poland with active status since 2002. No evidence indicates the company itself operates as a scam; complaints center on subscription handling rather than fraudulent activity.
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- Scam family match: Crypto-Only Checkout.
- Postal address visible on the page.
- Links to 6 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://livechatinc.com/
- 2301http://www.livechatinc.com/cross-domain
- 3200https://www.livechat.com/cross-domain
Server Reputation
Scam-Type Likelihood
1 scam-type patterns detected
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Crypto-only checkout — no card / bank payment option.
- Multiple contact / trust-signal red flags on the page.
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Crypto-only checkout — no card / bank payment option.
- Multiple contact / trust-signal red flags on the page.
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on livechatinc.com and not a lookalike like l-ivechatinc.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered from the scan data on this page. These are auto-generated — not hand-written — so they always match the underlying report.
- Our automated security review found no threat indicators on livechatinc.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- livechatinc.com passed our automated security checks with a trust score of 70/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. livechatinc.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 51 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- livechatinc.com is 20.6 years old, registered on 10/31/2005 through GoDaddy.com, LLC. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. livechatinc.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- livechatinc.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- We cache results for 24 hours. Signed-in MalwareTips members can trigger a manual rescan at any time using the "Rescan" button on the report page, which re-runs every check from scratch and refreshes this page.
User reviews & comments(0)
Share your experience — "Lost $200 on a fake checkout" is more useful than "Scam". Your review helps others avoid traps.