Is loom.com legit or a scam?
Loom is a premier, long-established video messaging service with over 22 million users and top-tier security certifications.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site. See full visual analysis →
Visual Screenshot Analysis
We capture a fresh screenshot of the live page and ask a vision model to look for scam visual patterns — fake trust badges, countdown timers, overlay pop-ups, and visual clones of legitimate brands.
No scam visual patterns detected
The screenshot shows a fully-rendered, professional landing page for Loom by Atlassian with no visual indicators of scamming or deceptive patterns.
What our vision model saw
6 signalsProfessional high-quality layout consistent with Atlassian Loom branding
Functional cookie consent banner with links to Privacy Policy
Clear call-to-action buttons for product sign-up and browser extension
Legitimate use of Atlassian and Loom logos in the header
Embedded video player demonstrating the product's core functionality
Standard navigation elements including Sign In and Contact Sales
MT Intelligence
The domain has been registered for over 28 years and is owned by Atlassian, a major global software company. Our analysis shows the site maintains a massive global traffic rank and holds enterprise-grade security certifications including SOC 2 and ISO 27001. All 92 antivirus engines in our network confirm the site is clean. While some users have reported frustration with recent login changes following its acquisition, these are standard product complaints rather than indicators of fraud. The platform's Chrome extension alone serves over 8 million users with a high satisfaction rating.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for loom.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain registered in 1997 (over 28 years old); current owner listed as Atlassian Pty Ltd via privacy service.
- Loom, Inc. founded in 2015 in San Francisco by Vinay Hiremath, Shahed Khan, and Joe Thomas; acquired by Atlassian in November 2023 for $975 million.
- Product is a legitimate, widely used screen recorder and async video messaging tool with Chrome extension (8M+ users, 4.6/5 rating), desktop, and mobile apps.
- Holds multiple enterprise security certifications including SOC 2, ISO 27001, HIPAA, PCI, GDPR, and FedRAMP; hosted on AWS with no reported breaches in available profiles.
- Trusted by millions (claims >22M users across 400,000 companies); positive mentions on Wikipedia, LinkedIn, Google Play, and App Store.
- Some user complaints on Trustpilot about recent UI/login changes, support, and post-acquisition experience; unrelated 'Loom' or 'Blessing Loom' pyramid scams exist but are unrelated to loom.com.
- Scamadviser rates it as 'very likely safe' and 'legit and reliable' despite noting hidden WHOIS details and some negative reviews.
- Trustpilotopen
"Used to be great and I invested in a paid package but recently just a nightmare! Creating a 'new video' doesn't seem possible, it's virtually impossible to ..."
- Trustpilotopen
"The new Loom login process is incredibly frustrating. What used to be a simple, reliable tool now requires multi-factor ..."
Loom, Inc. founded 2015 in San Francisco, acquired by Atlassian in 2023 for $975M; registered owner of domain is Atlassian Pty Ltd (Australia)
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- No postal address visible on the page.
Domain & Encryption
Redirect Chain
- 1301http://loom.com/
- 2301https://loom.com/
- 3200https://www.loom.com/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on loom.com and not a lookalike like l-oom.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on loom.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- loom.com passed our automated security checks with a trust score of 97/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. loom.com presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M04, expiring in 188 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- loom.com is 28.6 years old, registered on 12/4/1997 through MarkMonitor Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report loom.com as clean.
- No. loom.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- loom.com resolves to an IP operated by Amazon.com, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. loom.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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