Is lucid.co legit or a scam?
Lucid.co is the legitimate home of Lucid Software, a multi-billion dollar visual collaboration platform used by 99% of the Fortune 500.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site. See full visual analysis →
Visual Screenshot Analysis
We capture a fresh screenshot of the live page and ask a vision model to look for scam visual patterns — fake trust badges, countdown timers, overlay pop-ups, and visual clones of legitimate brands.
No scam visual patterns detected
The page displays a professional, fully-rendered corporate website for Lucid with no visual indicators of scam patterns or deceptive design.
What our vision model saw
5 signalsProfessional layout with high-quality typography and consistent branding for Lucid
Functional navigation menu with standard corporate categories like Products, Solutions, and Enterprise
Clear call-to-action buttons for 'Contact sales' and 'Sign up free'
High-resolution custom graphics depicting a business process flowchart
No presence of urgency tactics, fake trust badges, or intrusive pop-ups
MT Intelligence
Our analysis confirms this is the authentic domain for Lucid Software Inc., an established company founded in 2010. The site shows no signs of malicious activity, and our antivirus network reports it as completely clean. It maintains a massive global traffic presence and is officially recognized as a top-tier business application. While some users have reported billing disputes or third-party impersonation scams, these are typical for a company of this scale and do not reflect on the domain's safety. The infrastructure is robust, featuring valid security certificates and professional corporate branding.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for lucid.co, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- lucid.co is the official website of Lucid Software Inc., a visual collaboration platform offering Lucidchart (intelligent diagramming with AI), Lucidspark (virtual whiteboarding), and related tools.
- Company founded in 2010 by Ben Dilts and Karl Sun; headquartered in South Jordan, Utah, with additional offices in Raleigh NC, Amsterdam, Melbourne, and Hamburg.
- Claims 100M+ individual users, 99% of Fortune 500 companies as customers, presence in 180+ countries, and high ranking (#12-13) among most-used apps on Okta.
- Received over $500M in secondary investment valuing the company at $3B+; customers include Google, GE, NBC Universal, T-Mobile, and many enterprises.
- Glassdoor employee rating 4.2/5 from 589 reviews; active on LinkedIn, Wikipedia, and used by universities/government (FedRAMP listed).
- Some user complaints about subscription cancellation/refunds and reports of third-party scammers impersonating the company for jobs or phishing (company publishes guidance on reporting these).
- No major scam reports or data breach headlines directly tied to the domain; company maintains help resources for phishing awareness and unauthorized charges.
- Spiceworks Communityopen
"So @ Lucidchart does not refund subscription payments if you can cel your subscription. The essentially stole $980 just like that."
- Lucid Communityopen
"I recently had a scammer contact me for an interview through Microsoft Teams pretending to be your company."
- Lucid Help Centeropen
"Lucid takes the security and privacy of your account and data seriously. ... Report a phishing attempt"
- Glassdooropen
"Lucid Software has an employee rating of 4.2 out of 5 stars, based on 589 company reviews on Glassdoor which indicates that most employees have an excellent working experience there."
- Spectrum Equityopen
"Top businesses use Lucid’s products all around the world, including customers such as Google, GE, NBC Universal and T-Mobile, and 99% of the Fortune 500."
Lucid Software Inc., founded 2010, headquartered in South Jordan, Utah. Privately held with significant funding/valuation (>$3B in past rounds). LEI active.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Phone number listed (0.240743).
Domain & Encryption
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on lucid.co and not a lookalike like l-ucid.co.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on lucid.co. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- lucid.co passed our automated security checks with a trust score of 97/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. lucid.co presents a valid TLSv1.3 certificate issued by Let's Encrypt · E7, expiring in 47 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- No. All 92 antivirus engines in our malware network report lucid.co as clean.
- No. lucid.co is not currently listed on the major browser blocklist feeds that modern browsers use.
- lucid.co resolves to an IP operated by Akamai Technologies, Inc. in US (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. lucid.co sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
- This is a permanent record of the scan run on June 20, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around lucid.co have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.
User reviews & comments(0)
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