Is lunapetcare.it safe?
http://lunapetcare.it/
Checked on
How we checked
Coverage: complete · 6 of 6 applicable core capabilities
- Antivirus (55 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
LunaPet is a four-day-old Shopify storefront selling pet products with no verifiable operator identity and only a free Gmail support address.
lunapetcare.it presents itself as LunaPet, a pet-care shop selling items such as a washable LunaPet mat for €39,95 EUR through a standard Shopify cart and checkout. The domain is only 4 days old, the storefront discloses no operator name, no phone number and no postal address, and its only support mailbox is a free Gmail inbox rather than a mailbox on its own domain. Technical checks are clean — no antivirus or safe-browsing detections and a valid encrypted connection — but those results only mean nothing malicious was detected at scan time; they do not establish that this operator is accountable or that goods will be delivered. Because the store combines a brand-new domain with no verifiable business identity and off-domain free-mail contact, it falls in the High Risk band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 3 findings pulled the score down; 1 pushed it up.
What pulled the score down
- ModerateThe store's contact address is a free-mail inbox (gmail.com) rather than a mailbox on its own domain.
- MinorThe captured pages show no phone number and no operator postal address, leaving no accountable business identity behind the store.
- MinorThe store's only support mailbox is a free Gmail address, novapet.supporto@gmail.com, not a mailbox on its own domain.
What pushed the score up
- SupportsNo antivirus or safe-browsing detections were recorded and the connection is encrypted, meaning no technical threat was detected at scan time.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on lunapetcare.it? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on lunapetcare.it, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
The registrar is the company that sold this domain. ICANN's lookup shows the registrar's abuse contact.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
lunapetcare.it presents itself as LunaPet, a pet-care shop selling items such as a washable LunaPet mat for €39,95 EUR through a standard Shopify cart and checkout. The domain is only 4 days old, the storefront discloses no operator name, no phone number and no postal address, and its only support mailbox is a free Gmail inbox rather than a mailbox on its own domain. Technical checks are clean — no antivirus or safe-browsing detections and a valid encrypted connection — but those results only mean nothing malicious was detected at scan time; they do not establish that this operator is accountable or that goods will be delivered. Because the store combines a brand-new domain with no verifiable business identity and off-domain free-mail contact, it falls in the High Risk band.
A brand-new storefront with no accountable operator
The registrable domain lunapetcare.it is only 4 days old at the time of analysis. A storefront this new has no track record a buyer can check, and the site's own captured pages do not name an operator, a company registration, a phone number or a postal address. For a shop that asks visitors to pay for physical goods, that absence of any accountable identity is the central problem: if an order is not fulfilled, there is no named business and no address to pursue.
The only business contact visible is a free-mail inbox, novapet.supporto@gmail.com, rather than an address on the store's own domain. No contact email uses lunapetcare.it. A support mailbox on a consumer Gmail account is inconsistent with a professional merchant and makes the operator harder to identify or hold to account.
Clean technical checks do not make the shop safe to buy from
The saved technical evidence is clean: 0 malicious and 0 suspicious detections across 93 engines, no browser threat feed threat warning, and a valid encrypted connection. These results mean no malware, phishing page or transport problem was detected at scan time. They say nothing about whether the merchant is real, whether the operator can be identified, or whether a paid order will arrive.
The store runs on Shopify infrastructure, and its footer links point to Shopify's consumer privacy notice and privacy portal, plus a link to the European Data Protection Board. Those are platform and regulatory references, not evidence about the merchant behind the store. The commercial path itself is ordinary: a cart and a same-site checkout for pet products such as the LunaPet washable mat priced at €39,95 EUR. The risk here is operator and customer accountability, not a detected technical threat.
Why the score is 38
The store's contact address is a free-mail inbox (gmail.com) rather than a mailbox on its own domain. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 55 engines that rated this URL
No antivirus engine that answered raised an adverse result; 38 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Unrated
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Unrated
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Tappetino Lavabile LunaPet €39,95 EUR
What the captured page showed
1 observation- 01
Tappetino Lavabile LunaPet €39,95 EUR
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
LunaPet
Pages we read
- Main page/Read
- Privacy policy/policies/privacy-policyRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
LunaPet
What we observed
The page content was captured and checked alongside 55 antivirus results.
What independent research found
The search completed without a material external warning or corroborating report.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The registrable domain lunapetcare.it is 4 days old, so the storefront has no operating history a buyer can verify.
- 02The store's contact address is a free-mail inbox (gmail.com) rather than a mailbox on its own domain.
- 03The store's only support mailbox is a free Gmail address, novapet.supporto@gmail.com, not a mailbox on its own domain.
Web research findings
Independent findings for lunapetcare.it, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
No independently sourced scam reports or credibility records were found for lunapetcare.it. That is common for new or low-traffic sites and does not clear the site.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainlunapetcare.it
- Redirects tolunapetcare.it
- Hosted byShopify, Inc.
- Referencesfonts.shopifycdn.com · shop.app
Domain Timeline
- Oct 30, 2026Domain registered
First appeared in WHOIS records — 4 days old when this review was saved.
- Nov 3, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
lunapetcare.it was registered very recently when this review was saved and was already flagged. Freshly-registered domains are disproportionately used for scams, and a young domain with active threat signals warrants extra caution.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No contact email uses the site's own domain.
- Business contact uses a free-mail provider (gmail.com).
- No phone number listed on the captured page.
- No operator postal address visible on the captured page.
Domain & Encryption
A certificate issued weeks or days before the scan on a domain registered recently is common on short-lived sites, though new legitimate sites look the same.
Certificate issued for lunapetcare.it.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Payment providers the page loads
- Shop Pay
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://lunapetcare.it/
- 2200https://lunapetcare.it/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
The store's contact address is a free-mail inbox (gmail.com) rather than a mailbox on its own domain. · The captured pages show no phone number and no operator postal address, leaving no accountable business identity behind the store.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Nov 3, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Nov 3, 2026 |
| Independent research | The search completed without a material external finding | Completed | No adverse finding | this scan · Nov 3, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompletedFindingNo adverse finding
- Freshnessfresh · analysed Nov 3, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
- Independent research
- ResultThe search completed without a material external finding
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 3, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is lunapetcare.it a scam or a legit online store?
Is lunapetcare.it safe to use?
I already paid or entered my details on lunapetcare.it — what should I do?
Can I get my money back from lunapetcare.it?
I ordered from lunapetcare.it but nothing arrived — is it a fake shop?
How do I report lunapetcare.it?
lunapetcare.it looks professional — how can it still be a scam?
Has lunapetcare.it been flagged by antivirus engines?
Is lunapetcare.it on any phishing or malware blacklists?
How old is the lunapetcare.it domain?
Does lunapetcare.it have a valid SSL certificate?
How often is the lunapetcare.it report updated?
08 · Final Verdict
Final verdict
LunaPet is a four-day-old Shopify storefront selling pet products with no verifiable operator identity and only a free Gmail support address.
lunapetcare.it presents itself as LunaPet, a pet-care shop selling items such as a washable LunaPet mat for €39,95 EUR through a standard Shopify cart and checkout. The domain is only 4 days old, the storefront discloses no operator name, no phone number and no postal address, and its only support mailbox is a free Gmail inbox rather than a mailbox on its own domain. Technical checks are clean — no antivirus or safe-browsing detections and a valid encrypted connection — but those results only mean nothing malicious was detected at scan time; they do not establish that this operator is accountable or that goods will be delivered. Because the store combines a brand-new domain with no verifiable business identity and off-domain free-mail contact, it falls in the High Risk band.
09 · Community
Community
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