Is mental-impulse.com safe?

Auto-renewing trials and a stated no-refund policy

The site's own subscription page lists a 7-day introductory trial for $0.99 that auto-renews at $29.98 every month, and a 28-day introductory plan for $19.99 that auto-renews at $39.98 every month until cancelled. The same text says cancellation is possible at any time through the user's profile.

The terms of service go further and state that the purchase is final, that Impulse will not refund any transaction once it has been made, and that the purchase cannot be cancelled, with all purchases described as non-refundable or exchangeable. A separate clause says subscriptions bought through an App Store are subject to that store's refund policy and that Impulse cannot grant refunds for those.

The site also states that it is a subscription service that automatically renews and that it aims to provide subscription-policy information at or near the point of purchase. Payments for website purchases are attributed to GMRD Apps Limited in Cyprus or LibroTech, Inc. in Wyoming, so the charging entity is disclosed rather than hidden.

What a customer complaint and a positive review actually say

One an independent review platform complaint describes taking an IQ test, paying $19.99 for the result, and then being charged an additional $29.99 after clicking through a checkout page the customer did not read. That is a first-hand account of an unexpected second charge at the point of payment, and it is the strongest adverse item in the evidence.

A second review describes a user who forgot to cancel a subscription, was charged, contacted customer service, and received a refund after a patient and helpful exchange. That shows the refund outcome is not uniformly negative, but it also confirms the auto-renewal charge occurred as the terms describe.

The two accounts point in different directions, so the fair reading is that the billing model is real and disclosed, while the checkout experience has at least one credible report of an extra charge the customer did not expect.

Clean technical checks do not resolve the billing risk

The browser threat feed returned no threat warning and the saved TLS check found a valid encrypted connection. One antivirus engine previously marked the URL as suspicious, but that single stale result is not corroborated by other vendors and is context rather than a confirmed threat.

The registrable domain is 1143 days old, which is a supportive signal against a throwaway operation, and the site discloses charging entities and provides App Store and Google Play support links plus an online dispute-resolution reference. None of that addresses the core issue, which is the auto-renewal and no-refund terms the site itself publishes.