Is microsoft-update.support safe?
http://microsoft-update.support/
Coveragestrong3 of 4 applicable core capabilities
Fake Microsoft update page delivers password-stealing malware
microsoft-update.support impersonates Microsoft Support and offers a fake Windows 24H2 update that downloads a malicious MSI installer. The installer drops an Electron app and Python runtime that steals Discord tokens, payment details, and other credentials.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
01 · Investigation Brief
Investigation Brief
microsoft-update.support impersonates Microsoft Support and offers a fake Windows 24H2 update that downloads a malicious MSI installer. The installer drops an Electron app and Python runtime that steals Discord tokens, payment details, and other credentials.
Strong malware and impersonation signals
Fourteen independent antivirus engines flagged the site as malicious, confirming the threat is real rather than a false positive.
The page displays the Microsoft logo and the domain microsoft-update.support, directly impersonating official support.
Malwarebytes reported the site pretends to deliver a cumulative Windows update but actually serves password-stealing malware.
Download button leads to credential theft
A prominent button labeled "Télécharger la mise à jour" (Download update) triggers the download of Windowsupdate1.0.0.msi.
The MSI installs an Electron-based application and disguised Python runtime that intercepts Discord login tokens, payment details, and two-factor authentication changes.
Why the score is 1
14 independent antivirus families reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
17/ 91
detectionsSaved result - stale
17 engines flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 16
- Suspicious
- 1
- Total
- 91
| Engine | Finding |
|---|---|
| ADMINUSLabsMalicious | malicious |
| alphaMountain.aiMalicious | phishing |
| BitDefenderMalicious | phishing |
| Chong Lua DaoMalicious | malicious |
| CyRadarMalicious | phishing |
| Forcepoint ThreatSeekerMalicious | malicious |
| FortinetMalicious | malware |
| G-DataMalicious | phishing |
| GridinsoftMalicious | phishing |
| KasperskyMalicious | malware |
| LionicMalicious | phishing |
| RisingMalicious | malicious |
| SeclookupMalicious | malicious |
| SOCRadarMalicious | phishing |
| SophosMalicious | phishing |
| VIPREMalicious | malware |
| ESETSuspicious | suspicious |
All 91 engine results
- ADMINUSLabs - malicious - Malicious
- alphaMountain.ai - phishing - Malicious
- BitDefender - phishing - Malicious
- Chong Lua Dao - malicious - Malicious
- CyRadar - phishing - Malicious
- Forcepoint ThreatSeeker - malicious - Malicious
- Fortinet - malware - Malicious
- G-Data - phishing - Malicious
- Gridinsoft - phishing - Malicious
- Kaspersky - malware - Malicious
- Lionic - phishing - Malicious
- Rising - malicious - Malicious
- Seclookup - malicious - Malicious
- SOCRadar - phishing - Malicious
- Sophos - phishing - Malicious
- VIPRE - malware - Malicious
- ESET - suspicious - Suspicious
- 0xSI_f33d - unrated - Clean
- Abusix - clean - Clean
- Acronis - clean - Clean
- AILabs (MONITORAPP) - clean - Clean
- AlienVault - clean - Clean
- AlphaSOC - unrated - Clean
- Antiy-AVL - clean - Clean
- ArcSight Threat Intelligence - unrated - Clean
- AutoShun - unrated - Clean
- Bfore.Ai PreCrime - unrated - Clean
- Bkav - unrated - Clean
- BlockList - clean - Clean
- Blueliv - clean - Clean
- Certego - clean - Clean
- ChainPatrol - unrated - Clean
- CINS Army - clean - Clean
- Cluster25 - unrated - Clean
- CRDF - clean - Clean
- Criminal IP - clean - Clean
- CSIS Security Group - unrated - Clean
- CTX AI - clean - Clean
- Cyan - unrated - Clean
- Cyble - clean - Clean
- desenmascara.me - clean - Clean
- DNS8 - unrated - Clean
- Dr.Web - clean - Clean
- EmergingThreats - clean - Clean
- Emsisoft - clean - Clean
- Ermes - unrated - Clean
- ESTsecurity - clean - Clean
- Fortra - unrated - Clean
- GCP Abuse Intelligence - unrated - Clean
- Google Safe Browsing - clean - Clean
- GreenSnow - clean - Clean
- GreyNoise - unrated - Clean
- Guardpot - unrated - Clean
- Heimdal Security - clean - Clean
- Hunt.io Intelligence - unrated - Clean
- IPsum - clean - Clean
- Juniper Networks - clean - Clean
- K7AntiVirus - unrated - Clean
- LevelBlue - clean - Clean
- Lumu - unrated - Clean
- Malwared - clean - Clean
- MalwarePatrol - clean - Clean
- MalwareURL - unrated - Clean
- Mimecast - unrated - Clean
- Netcraft - unrated - Clean
- OpenPhish - clean - Clean
- PhishFort - unrated - Clean
- Phishtank - clean - Clean
- PREBYTES - clean - Clean
- PrecisionSec - unrated - Clean
- Quick Heal - clean - Clean
- Quttera - clean - Clean
- SafeToOpen - unrated - Clean
- Sangfor - clean - Clean
- Sansec eComscan - unrated - Clean
- Scantitan - clean - Clean
- SCUMWARE.org - clean - Clean
- Snort IP sample list - unrated - Clean
- StopForumSpam - clean - Clean
- Sucuri SiteCheck - clean - Clean
- ThreatHive - clean - Clean
- URLhaus - clean - Clean
- URLQuery - unrated - Clean
- Viettel Threat Intelligence - clean - Clean
- ViriBack - clean - Clean
- VX Vault - clean - Clean
- Webroot - clean - Clean
- Xcitium Verdict Cloud - unrated - Clean
- Yandex Safebrowsing - clean - Clean
- ZeroCERT - clean - Clean
- ZeroFox - unrated - Clean
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual warning signs were identified
Microsoft Support Télécharger la mise à jour
What the captured page showed
2 observations- 01
Microsoft Support
- 02
Télécharger la mise à jour
03 · Investigation Story
Investigation story
What the site claims
KB5034765 - Mise à jour Windows
What we observed
Saved browser evidence recorded deceptive download controls.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Malware & Deceptive Downloads
Service and business model
Content
Observed behavior
Evidence behind this classification
- 0114 independent antivirus families reported an adverse result. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- 02Malwarebytes has just spotted a fake Microsoft support website (microsoft-update.support) that pretends to offer a cumulative update for Windows 24H2 but actually delivers password-stealing malware. Yahoo Tech https://tech.yahoo.com/cybersecurity/articles/not-fall-fake-windows-support-191314443.html
- 03Primary call-to-action button labeled "Télécharger la mise à jour" initiates malicious MSI download.
Web research findings
Independent findings for microsoft-update.support, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Yahoo Techopen
"Malwarebytes has just spotted a fake Microsoft support website (microsoft-update.support) that pretends to offer a cumulative update for Windows 24H2 but actually delivers password-stealing malware."
- Yahoo Techopen
"The firm says the malicious code also targets Discord by modifying its files to intercept login tokens, payment details, and two-factor authentication changes."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainmicrosoft-update.support
- Redirects tomicrosoft-update.support
- Hosted byAmazon Technologies Inc.
Domain Timeline
- Apr 4, 2026Domain registered
First appeared in WHOIS records — 5 months old today.
- Sep 15, 2026Saved security review — Flagged as dangerous
The completed checks from this saved scan are detailed above.
microsoft-update.support was registered very recently and is already flagged. Freshly-registered domains are disproportionately used for scams, and a young domain with active threat signals warrants extra caution.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No direct contact email found on the captured page.
- Phone number listed (5034765).
Domain & Encryption
Redirect Chain
- 1301http://microsoft-update.support/
- 2206https://microsoft-update.support/
Server Reputation
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
suspiciousMalware, phishing, credential theft and hostile infrastructure.
Additional evidence review · Additional evidence review
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
Additional evidence review
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 17 of 91 engines flagged | Limited | Adverse | stale fallback · Sep 15, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | Not available |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | Not available |
| Visual evidence | 2 visible observations saved with the page capture | Completed | Adverse | Not available |
| Independent research | 2 independent findings were saved | Completed | Adverse | Not available |
- Antivirus
- Result17 of 91 engines flagged
- CompletionLimited
- FindingAdverse
- Freshnessstale fallback · Sep 15, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompleted
- FindingNo adverse finding
- FreshnessNot available
- Visual evidence
- Result2 visible observations saved with the page capture
- CompletionCompleted
- FindingAdverse
- FreshnessNot available
- Independent research
- Result2 independent findings were saved
- CompletionCompleted
- FindingAdverse
- FreshnessNot available
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is microsoft-update.support a scam or a legit download site?
Is microsoft-update.support safe to use?
I already paid or entered my details on microsoft-update.support — what should I do?
Can I get my money back from microsoft-update.support?
Is my device infected after visiting microsoft-update.support?
How do I report microsoft-update.support?
microsoft-update.support looks professional — how can it still be a scam?
Has microsoft-update.support been flagged by antivirus engines?
Is microsoft-update.support on any phishing or malware blacklists?
How old is the microsoft-update.support domain?
Where is microsoft-update.support hosted?
How often is the microsoft-update.support report updated?
08 · Final Verdict
Final verdict
Fake Microsoft update page delivers password-stealing malware
microsoft-update.support impersonates Microsoft Support and offers a fake Windows 24H2 update that downloads a malicious MSI installer. The installer drops an Electron app and Python runtime that steals Discord tokens, payment details, and other credentials.
09 · Community
