Tech-support scam — do not call
Microsoft, Apple, and your ISP never call or pop up to ask for remote access or payment. Don't call any numbers shown, don't install "support" tools, and close the page — ideally by ending the browser process.
Is mysimplepromise.com legit or a scam?
Supplement shop mysimplepromise.com flagged malicious after five independent review aggregator and BBB reports citing useless guarantees and non-responsive support.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
MT Intelligence
The page presents as a legitimate supplement store offering products like ElectroSlim and VivaSlim with free shipping and a long guarantee. The strongest negative signal is the evidence package showing five scam reports and four complaints on independent review aggregator and BBB accusing the company of false advertising and failing to honor refunds. The domain is only 154 days old, requests push-notification permission, and matches push-notification spam and tech-support scam families. Clean antivirus results and a valid SSL certificate are outweighed by the volume of consumer complaints and the business's history of refund disputes. The combination of recent domain age, scam-family triggers, and documented complaints leads to the malicious classification.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for mysimplepromise.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- mysimplepromise.com sells Simple Promise supplements including SlimBliss, HeartAide, Cholibrium, Prociva
- Simple Promise PTE LTD registered in Singapore Nov 30 2018 (UEN 201840468G); US address listed in Camas WA
- BBB profile for Simple Promise PTE LTD shows 4 complaints in last 3 years (delivery, product efficacy, refunds)
- Trustpilot for simplepromise.com has multiple reviews accusing scam, false advertising, and non-functional guarantees
- No relevant Reddit discussions found about the supplement company or domain
- Domain markets 365-day money-back guarantee; products promoted via ads and testimonials
- Brand sells on Amazon, Walmart, eBay alongside official site; some third-party listings noted
- Trustpilotopen
"This company is a con operation. I ordered with the promise of a refund well sent back the empty bottles with the promise of a refund this was three months ago what a joke"
- Trustpilotopen
"This company is a SCAM. False advertising!!! Scam@!!! Do not use this company! Guarantee is useless!"
- Trustpilotopen
"Simple Promise is a scam!! Should be called complex B.S. Run!! No joke."
- BBBopen
"I purchased these Prociva supplements from a company named Simple Promise which promises to lower your cholesterol... my cholesterol results came up pretty high"
- BBBopen
"the worst part is, they guarantee with a 365 day money back... the phone number they give , has been disconnected for over a month now"
SIMPLE PROMISE PTE. LTD. incorporated Nov 30, 2018, UEN 201840468G; retail sale of health supplements; also lists Camas, WA address
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Page requests browser push-notification permission — common malvertising vector.
- Scam family match: Push-Notification Spam.
- Scam family match: Tech-Support Scam.
- Phone number listed (1-800-259-9522).
Domain & Encryption
Redirect Chain
- 1301http://mysimplepromise.com/
- 2200https://mysimplepromise.com/
Server Reputation
Scam-Type Likelihood
2 scam-type patterns detected
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Classic tech-support scare copy found (fake Microsoft/Apple alert, remote-access instructions).
- Primary scraped category: fake tech-support page.
- AI analyst tagged this as a fake shop.
- Multiple contact / trust-signal red flags on the page.
- Domain is 154 days old — very young for a shop.
0 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- Classic tech-support scare copy found (fake Microsoft/Apple alert, remote-access instructions).
- Primary scraped category: fake tech-support page.
- AI analyst tagged this as a fake shop.
- Multiple contact / trust-signal red flags on the page.
- Domain is 154 days old — very young for a shop.
Tech-support scam — do not call
Pages like this impersonate Microsoft, Apple, or your ISP to trick you into calling a number or granting remote access.
- Do not interact with mysimplepromise.com
Do not enter credentials, deposit money, download files, or install browser extensions from this site.
- Do not call the number and do not install any "support" tool
Microsoft, Apple, Google, and legitimate ISPs never show a pop-up with a phone number. Installing AnyDesk, TeamViewer, or "Windows Support" at their request hands over your computer.
- Close the page — end the browser process if needed
If the page has locked your browser, press Ctrl+Shift+Esc (Windows) or Cmd+Option+Esc (Mac) and end the browser task. Reopen your browser with "Don't restore tabs".
- OpenIf you already gave remote access or paid
Disconnect the device from the internet. Run a full scan with Malwarebytes or a reputable AV. Change your passwords from a different device. Call your bank to dispute any payment and request a new card.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered from the scan data on this page. These are auto-generated — not hand-written — so they always match the underlying report.
- Our automated security review flags mysimplepromise.com as dangerous. Multiple threat indicators were detected — treat the site as a scam until proven otherwise.
- No — mysimplepromise.com scored 25/100 on our trust scale. We detected active threat indicators, so we recommend avoiding the site entirely.
- Yes. mysimplepromise.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · E7, expiring in 62 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- mysimplepromise.com is 5 months old, registered on 12/29/2025 through NameCheap, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report mysimplepromise.com as clean.
- No. mysimplepromise.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- mysimplepromise.com resolves to an IP operated by Shopify, Inc. in CA (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- We cache results for 24 hours. Signed-in MalwareTips members can trigger a manual rescan at any time using the "Rescan" button on the report page, which re-runs every check from scratch and refreshes this page.
User reviews & comments(0)
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