Is naturpellet-espana.es safe?
http://naturpellet-espana.es/
Checked on
How we checked
Coverage: strong · 6 of 6 applicable core capabilities
- Antivirus (59 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture · not available: did not fully complete
- domain records: completed
- web research: completed
Fake Naturpellet storefront: it copies a real Spanish pellet maker's company name, tax ID and factory address, and buyers report paying by bank transfer with no delivery.
naturpellet-espana.es sells wood pellets under the identity of NATURPELLET S.L., CIF B40252983, Carretera Valladolid km 60, 40297 Sanchonuño (Segovia) — the exact company, tax number and factory address of a real, certified Spanish pellet manufacturer. That manufacturer publishes a fraud notice saying fake websites imitate its corporate image and content to sell its product, and a Spanish pellet-industry guide lists this domain among fraudulent pellet shops. A consumer complaint filed with OCU describes ordering on the indicated site, being told to finish payment by immediate bank transfer to a private individual, receiving no order confirmation, and later learning from the genuine manufacturer's site that it does not sell online. The technical checks are clean, but the operator and customer risk is severe, so the score sits in the Dangerous band.
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 12/100
Dangerous covers scores 1–20. 4 findings pulled the score down; 3 pushed it up.
What pulled the score down
- Moderate3 independent sources carry complaints or warnings about this site, including: "Desde Naturpellet queremos informar de la detección de un intento de fraude en Internet mediante la suplantación de nuestra identidad corporativa. Hemos tenido…"
- ModerateThe site's terms claim the company name, CIF B40252983 and Sanchonuño factory address of the real certified manufacturer, while running on a different domain.
- Moderate3 independent sources carry complaints or warnings about this site, including: "El 1 de enero 2026 en la web indicada hago el pedido y me llega un correo también indicado, diciéndome los pasos para finalizar el pedido con trasferencia…"
- Moderate3 independent sources carry complaints or warnings about this site, including: "https://naturpellet-espana.es/"
What pushed the score up
- Supports0 malicious and 0 suspicious detections across 93 engines, no Safe Browsing warning, and a clean hosting IP reputation.
- SupportsA public record in public web research reads: "Nuestro asociado Naturpellet concluye la ampliación de la capacidad de su planta de pellets en Sanchonuño, Segovia, y podrá fabricar hasta 60.000 toneladas al…"
- SupportsThe site publishes Spanish-law sales terms with a 14-day withdrawal right, refunds for unavailable stock, an on-domain email, a phone number and a contact form.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor).
Lost money or shared details on naturpellet-espana.es? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on naturpellet-espana.es, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
The registrar is the company that sold this domain. ICANN's lookup shows the registrar's abuse contact.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
naturpellet-espana.es sells wood pellets under the identity of NATURPELLET S.L., CIF B40252983, Carretera Valladolid km 60, 40297 Sanchonuño (Segovia) — the exact company, tax number and factory address of a real, certified Spanish pellet manufacturer. That manufacturer publishes a fraud notice saying fake websites imitate its corporate image and content to sell its product, and a Spanish pellet-industry guide lists this domain among fraudulent pellet shops. A consumer complaint filed with OCU describes ordering on the indicated site, being told to finish payment by immediate bank transfer to a private individual, receiving no order confirmation, and later learning from the genuine manufacturer's site that it does not sell online. The technical checks are clean, but the operator and customer risk is severe, so the score sits in the Dangerous band.
The storefront wears a real manufacturer's identity
The site's own sales terms name NATURPELLET S.L., CIF B40252983, at Carretera Valladolid (A-601) km 60, 40297 Sanchonuño (Segovia), with info@naturpellet-espana.es and +34 682 48 20 16. Those details match the real manufacturer: the DIN CERTCO certificate lists NATURPELLET S.L. at the same Sanchonuño address, and the Spanish biomass association AVEBIOM describes Naturpellet's pellet plant in Sanchonuño, Segovia.
The genuine manufacturer states publicly that it has detected an attempted fraud in which fake websites imitate its corporate image and content in order to sell its product. A Spanish pellet-industry guide on avoiding pellet-purchase fraud names https://naturpellet-espana.es/ directly in that context.
The storefront runs on a separate domain from the manufacturer's own naturpellet.es, and the site's testimonials — customers in Segovia, Valladolid, Salamanca and Ávila praising the convenience of ordering online — sit on a shop the real company says it does not operate.
Clean scanners, unencrypted connection
No malware or blocklist signal was found: 0 malicious and 0 suspicious detections across 93 engines, no browser threat feed warning, and the hosting IP carries an abuse confidence score of 0/100 across 0 saved reports. These results describe technical detections only and say nothing about whether the shop honours an order.
A valid TLS certificate exists for the host, but the scanned address was served over plain HTTP with no redirect to HTTPS, so the connection was not encrypted. The Internet Archive's only captures of the home page are from 2026, first on 25 September 2026, which dates archiving rather than registration.
The site does publish a full Spanish-law sales terms page — IVA-inclusive prices, 2–5 working-day delivery, a 14-day withdrawal right and refunds when stock is unavailable — and lists an on-domain email, a phone number and a working contact form. Paperwork of this kind is easy to copy and does not offset the impersonation evidence.
Why the score is 12
3 independent sources carry complaints or warnings about this site, including: "Desde Naturpellet queremos informar de la detección de un intento de fraude en Internet mediante la suplantación de nuestra identidad corporativa. Hemos tenido…".
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 59 engines that rated this URL
No antivirus engine that answered raised an adverse result; 34 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Clean
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- Forcepoint ThreatSeekerbusiness and economy
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What the page says about itself
Quoted from the pages we read: the site's own words, not our findings.
- Page title
NATURPELLET S.L. - Pellet de madera certificado en España
- Meta description
Venta de pellet de madera Naturpellet, certificado ENplus A1, en España. Desde el saco individual hasta el camión completo. Entrega en toda la península.
Pages we read
- Main page/Read
- Terms/condiciones-venta.phpRead
- Contact page/contacto.phpRead
03 · Investigation Story
Investigation story
What the site claims
NATURPELLET S.L. - Pellet de madera certificado en España
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
8 external findings were saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 013 independent sources carry complaints or warnings about this site, including: "Desde Naturpellet queremos informar de la detección de un intento de fraude en Internet mediante la suplantación de nuestra identidad corporativa. Hemos tenido…"
- 023 independent sources carry complaints or warnings about this site, including: "https://naturpellet-espana.es/"
- 033 independent sources carry complaints or warnings about this site, including: "El 1 de enero 2026 en la web indicada hago el pedido y me llega un correo también indicado, diciéndome los pasos para finalizar el pedido con trasferencia…"
What this means for you
What happens to someone who orders
A visitor picks products, adds them to the cart, confirms shipping details and pays, expecting an order confirmation by email as the site's terms describe.
How the observed mechanism works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
A complaint published by the Spanish consumer organisation OCU describes exactly that flow going wrong: an order placed on 1 January 2026 on the indicated website, followed by an email instructing the buyer to complete payment by immediate bank transfer to a named private individual, with no order confirmation — and the buyer later found the genuine Naturpellet site warning that it does not sell online. The complainant filed a police report over €215.
The site's own terms claim the opposite payment route — card payment through a Stripe-hosted encrypted form, with card data never stored by the seller — so the checkout actually presented to a buyer may differ from what the published terms promise.
A separate OCU complaint about a pellet order reports that the product was collected but the refund had not arrived well past the 14-day period, which is the kind of outcome the site's published withdrawal and refund terms are meant to prevent.
Do not order from naturpellet-espana.es. The real Naturpellet S.L. warns that fake sites are using its identity to sell its product, and a buyer complaint describes being pushed to pay by bank transfer to a private individual with nothing delivered. If you want pellets from this manufacturer, start from naturpellet.es or a dealer you can verify independently, and never send a bank transfer to a private account for an online shop order. If you have already paid, keep the emails and transfer receipt and report it to the police and to your consumer authority.
Web research findings
Independent findings for naturpellet-espana.es, including public complaints, named review sources, registration records, and look-alike-domain evidence.
- Naturpellet (naturpellet.es)open
"Desde Naturpellet queremos informar de la detección de un intento de fraude en Internet mediante la suplantación de nuestra identidad corporativa. Hemos tenido conocimiento de la existencia de páginas web falsas que imitan nuestra imagen y contenido con el objetivo vender nuestro producto."
- Apropelletsopen
"https://naturpellet-espana.es/"
- OCU (Organización de Consumidores y Usuarios)open
"El 1 de enero 2026 en la web indicada hago el pedido y me llega un correo también indicado, diciéndome los pasos para finalizar el pedido con trasferencia inmediata a nombre de una titular que aporto en mi denuncia de la policía nacional."
- OCU (Organización de Consumidores y Usuarios)open
"es cuando otra web que si parece de naturpellet avisa que ellos no hacen venta online"
- OCU (Organización de Consumidores y Usuarios)open
"El producto fue recogido en fecha […] y a día de hoy no he recibido el reembolso del dinero, habiendo transcurrido con exceso el plazo de 14 días."
- Naturpellet / DIN CERTCO certificateopen
"Titulares de certificados NATURPELLET S.L. Ctra. Segovia-Valladolid, salida 60 40297 Sanchonuño ESPAÑA"
- AVEBIOM (Asociación Española de la Biomasa)open
"Nuestro asociado Naturpellet concluye la ampliación de la capacidad de su planta de pellets en Sanchonuño, Segovia, y podrá fabricar hasta 60.000 toneladas al año."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too.
Infrastructure map
- Domainnaturpellet-espana.es
- Redirects tonaturpellet-espana.es
- Hosted byGoogle LLC
- Referencesfonts.googleapis.com · googletagmanager.com
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (info@naturpellet-espana.es).
- Phone number listed (+34 682 48 20 16).
- Links to 4 social profiles.
Domain & Encryption
Certificate issued for *.naturpellet-espana.es.
Analytics and ads
- Google Tag Manager
Scripts, fonts and CDNs
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidenceunavailable
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
3 independent sources carry complaints or warnings about this site, including: "Desde Naturpellet queremos informar de la detección de un intento de fraude en Internet mediante la suplantación de nuestra identidad corporativa. Hemos tenido…" · The site's terms claim the company name, CIF B40252983 and Sanchonuño factory address of the real certified manufacturer, while running on a different domain.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Nov 5, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 5, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 5, 2026 |
| Visual evidence | The saved page capture was not reliable enough to use | Unavailable | No saved finding | Not available |
| Independent research | 8 independent findings were saved | Completed | Adverse | this scan · Nov 5, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompletedFindingNo adverse finding
- Freshnessfresh · analysed Nov 5, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 5, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 5, 2026
- Visual evidence
- ResultThe saved page capture was not reliable enough to use
- CompletionUnavailableFindingNo saved finding
- FreshnessNot available
- Independent research
- Result8 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 5, 2026
07 · Safety FAQ
Safety FAQ
Answered from the saved verdict and evidence in this report.
Is naturpellet-espana.es a scam or a legit online store?
Is naturpellet-espana.es safe to use?
I already paid or entered my details on naturpellet-espana.es — what should I do?
Can I get my money back from naturpellet-espana.es?
I ordered from naturpellet-espana.es but nothing arrived — is it a fake shop?
How do I report naturpellet-espana.es?
naturpellet-espana.es looks professional — how can it still be a scam?
Has naturpellet-espana.es been flagged by antivirus engines?
Is naturpellet-espana.es on any phishing or malware blacklists?
How old is the naturpellet-espana.es domain?
Where is naturpellet-espana.es hosted?
How often is the naturpellet-espana.es report updated?
08 · Final Verdict
Final verdict
Fake Naturpellet storefront: it copies a real Spanish pellet maker's company name, tax ID and factory address, and buyers report paying by bank transfer with no delivery.
The written conclusion remains part of the saved report.
naturpellet-espana.es sells wood pellets under the identity of NATURPELLET S.L., CIF B40252983, Carretera Valladolid km 60, 40297 Sanchonuño (Segovia) — the exact company, tax number and factory address of a real, certified Spanish pellet manufacturer. That manufacturer publishes a fraud notice saying fake websites imitate its corporate image and content to sell its product, and a Spanish pellet-industry guide lists this domain among fraudulent pellet shops. A consumer complaint filed with OCU describes ordering on the indicated site, being told to finish payment by immediate bank transfer to a private individual, receiving no order confirmation, and later learning from the genuine manufacturer's site that it does not sell online. The technical checks are clean, but the operator and customer risk is severe, so the score sits in the Dangerous band.
09 · Community
Community
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