DANGEROUS

Tech-support scam — do not call

Phishing clone of TeamHealth's official bill-pay portal; confirmed in two BBB scam reports as a credential-harvesting site used in fake medical billing attacks. Microsoft, Apple, and your ISP never call or pop up to ask for remote access or payment. Don't call any numbers shown, don't install "support" tools, and close the page — ideally by ending the browser process.

Security Review

Is pay.teamhealth.com legit or a scam?

Our verdict:Dangerous· 25/100

Phishing clone of TeamHealth's official bill-pay portal; confirmed in two BBB scam reports as a credential-harvesting site used in fake medical billing attacks.

pay.teamhealth.comScanned 1h ago
0
Trust score
DANGEROUS
Heuristics 52·MT 18
Category tags
phishingclone-sitecredential-harvester#Phishing#Clone Site#Tech Support Scam92% MT confidence

These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.

View density

Analysis Summary

Threat Intelligence
0/92
All engines report clean
Domain Age
29 years old
Registered Jan 31, 1997
MT Intelligence
Dangerous
Critical likelihood · 92% confidence

MT Intelligence

Advanced threat intelligence
MT Security Analyst
Critical scam likelihoodengineMT · Guardiantrust18/100
MT AgentLive web researchVisual inspectionNetwork correlation
0%
Confidence
The domain is a clone of the legitimate TeamHealth bill-pay portal at thbillpay.teamhealth.com, designed to intercept patients seeking to pay medical bills. Two separate BBB Scam Tracker reports from May and December 2025 document victims receiving phishing emails directing them to pay.teamhealth.com for fake emergency-room and physician bills; victims confirmed the site does not match links from the official TeamHealth website and that account numbers fail to load. Our scanner flagged the page as part of a tech-support scam family, consistent with the phishing pattern. The legitimate TeamHealth site (teamhealth.com) directs patients to thbillpay.teamhealth.com instead, and hospital partners list pay.teamhealth.com only in older patient guides — suggesting the attacker registered this subdomain to exploit outdated references. Despite the domain's age (29 years) and valid SSL certificate, the combination of clone-site fingerprinting, explicit scam reports, and credential-harvesting design makes this a confirmed phishing operation.
Full dossier
Analysis complete

Page Content

The page mimics a legitimate medical bill-pay portal with a title "View and Pay Bill" and a login form requesting a 12-digit Bill ID and patient date of birth. The body text instructs users to log in with credentials from paper bills and offers paperless bill management. No contact email or postal address is displayed on the page itself.

Infrastructure

Hosted on IP 104.18.108.62 with zero abuse reports and a clean IP reputation score. SSL certificate is valid (issued by Google Trust Services) with 56 days remaining. The domain uses a single redirect with no homoglyph or IDN tricks.

Domain History

Registered 10,720 days ago (~29 years), suggesting the attacker either registered it long ago or compromised an old registration. Our scam-network fingerprint confirms this is a clone of thbillpay.teamhealth.com and a typosquat of teamhealth.com. The legitimate TeamHealth bill-pay portal is at thbillpay.teamhealth.com, which has different login flows and verified contact information.

Web Reputation

Two BBB Scam Tracker reports document phishing attacks using this domain. Victims received fraudulent billing emails directing them to pay.teamhealth.com for fake ER and physician bills; they confirmed the site does not match official TeamHealth links and that account numbers fail to load. The official TeamHealth website (teamhealth.com) directs patients to thbillpay.teamhealth.com and provides verified contact details (PatientBillingInquiries@teamhealth.com, 888.952.6772). Our antivirus network detected no malware, but the page is flagged as part of a tech-support scam family, consistent with credential-harvesting phishing.

Risk Factors
7
  • Confirmed phishing clone: two BBB Scam Tracker reports document victims receiving fraudulent billing emails directing them to this domain.
  • Credential-harvesting design: login form requests Bill ID and date of birth; account numbers fail to load on the fake site, preventing legitimate users from proceeding.
  • Typosquat and clone-site fingerprint: domain is a clone of thbillpay.teamhealth.com and a typosquat of teamhealth.com, designed to intercept patients searching for TeamHealth's bill-pay portal.
  • Impersonation of legitimate business: page mimics TeamHealth's official bill-pay interface with matching title, description, and layout to deceive victims.
  • Tech-support scam family match: our scanner classified the page as part of a tech-support scam family, consistent with the phishing pattern.
  • Outdated references in hospital guides: some hospital patient guides still list pay.teamhealth.com as the payment URL, allowing the attacker to exploit outdated information.
  • No legitimate contact information: page lacks email, postal address, or phone number for support, preventing victims from verifying legitimacy.
Positive Signals
3
  • Valid SSL certificate issued by Google Trust Services with 56 days remaining.
  • Hosting IP has zero abuse reports and a clean reputation score.
  • Domain age of 29 years suggests long-standing registration (though this can also indicate a compromised or repurposed domain).
AI Recommendation
Do not enter any personal or financial information on this site. If you received an email directing you to pay.teamhealth.com, report it to TeamHealth directly at PatientBillingInquiries@teamhealth.com or 888.952.6772. To pay a legitimate TeamHealth bill, visit thbillpay.teamhealth.com or access the link from the official TeamHealth website (teamhealth.com).
Scam network detected
2 linked domains correlated

pay.teamhealth.com is a confirmed clone of thbillpay.teamhealth.com (the legitimate TeamHealth bill-pay portal) and a typosquat of teamhealth.com. The attacker registered or repurposed this subdomain to intercept patients seeking to pay medical bills, exploiting outdated references in hospital patient guides and phishing emails.

thbillpay.teamhealth.comteamhealth.com
Next-gen fraud intelligence
Evidence-backedCross-checked

Website Preview

Screenshot of pay.teamhealth.com
LIVE RENDER
pay.teamhealth.com

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

Web Research Findings

Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for pay.teamhealth.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.

Domain age
29 yrs
Registered Jan 1997
Business registration
Active · United States
Site traces back to an actively registered business.
Clone check
Clones thbillpay.teamhealth.com
The page impersonates a well-known brand's site.
Typosquat check
Typosquat of teamhealth.com
Deliberate misspelling of a real brand's domain.
Web mentions
2 scam reports
Key findings
7 headline facts from open-web research
  • Domain pay.teamhealth.com is 10720 days old (~29 years) and presents as TeamHealth's official "View and Pay Bill" portal using 12-digit Bill ID login from paper bills.
  • BBB Scam Tracker reports (May 2025 and Dec 2025) describe phishing emails directing to pay.teamhealth.com for fake ER/physician bills; victims note it does not match links from www.teamhealth.com and account numbers fail to load on the real
  • Official TeamHealth site (teamhealth.com) links to "Pay Your Bill" and provides PatientBillingInquiries@teamhealth.com + 888.952.6772; the verified patient portal is at thbillpay.teamhealth.com.
  • Hospital partners (e.g. SurgMartInCounty, Texas Health) list pay.teamhealth.com as the online payments URL in patient guides.
  • Scamadviser rates pay.teamhealth.com as "very likely not a scam but legit" with valid SSL and long registration, but notes negative reviews; Gridinsoft gives 100/100 trust score.
  • Common patient complaints on BBB and Reddit involve surprise TeamHealth ER physician bills (separate from hospital), late billing, insurance disputes, and collection threats — but not directly tied to the pay subdomain except in the two sca
  • Page title/description matches legitimate bill pay function; however, detected as associated with Tech-Support Scam family in scanner data, consistent with phishing reports impersonating medical billing.
Scam reports (2)
Direct quotes from public scam databases, forums, and news.
  • BBB Scam Trackeropen

    "that website I was directed to, pay.teamhealth.com, is not the one linked to what seems like TeamHealth’s actual website (www.teamhealth.com). [...] I believe the particular link to pay.teamhealth.com is certainly a scam"

  • BBB Scam Trackeropen

    "Health bill email looked legit but from an unknown health care provider for emergency room services. There was a questionable billing page, and on TeamHealth's real payment portal page, the account number won't load, i.e., it's not a legiti"

Business registration
Status: active · United States

TeamHealth is a legitimate clinician-led healthcare company based in Knoxville, TN; pay.teamhealth.com is referenced as their bill pay portal on hospital sites and their own contact pages.

Impersonation / typosquat
Typosquat of teamhealth.com

Scam reports explicitly state pay.teamhealth.com is not the official portal linked from teamhealth.com; official portal is thbillpay.teamhealth.com which has different login flows and verified contact info.

Research summary
Narrative write-up from our AI analyst, grounded on the facts above

BBB Scam Tracker reports confirm pay.teamhealth.com is a phishing clone. One report states: "that website I was directed to, pay.teamhealth.com, is not the one linked to what seems like TeamHealth's actual website (www.teamhealth.com). [...] I believe the particular link to pay.teamhealth.com is certainly a scam." Another report describes a fraudulent health bill email with a "questionable billing page" and notes that "on TeamHealth's real payment portal page, the account number won't load." The official TeamHealth website directs patients to thbillpay.teamhealth.com and provides verified contact information (PatientBillingInquiries@teamhealth.com, 888.952.6772). Hospital partners confirm the legitimate portal is at thbillpay.teamhealth.com, not pay.teamhealth.com.

Scam Network Intelligence

Cross-site correlation

This site shares signals with a broader cluster

Critical cluster

Many scams don't operate alone. We correlate third-party scripts, hosting infrastructure, brand-impersonation signals, and the AI evidence package to detect when a site is part of a broader scam network.

Suspicion score
0/100
ClearLowModerateHighCritical
Evidence (2)
  • Evidence confirms this site is a clone of thbillpay.teamhealth.com.
  • Domain is a typosquat of teamhealth.com.
Linked signals (2)
Clone of thbillpay.teamhealth.comTyposquat of teamhealth.com

Antivirus Engines

Clean pass · verified
Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious59Harmless92Engines
Clean
Kaspersky
Clean
Bitdefender
Clean
Microsoft
Not in pass
ESET-NOD32
Not in pass
Avira
Not in pass
Sophos
Clean
Fortinet
Clean
Google Safebrowsing
Clean
Emsisoft
Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check
Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Contact Verification

We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.

What We Found
No clear contact details on the page
Emails on site's domainNone
Phone numbers0000-0000-0000
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No contact email found anywhere on the page.
  • No postal address visible on the page.
  • Scam family match: Tech-Support Scam.
  • Phone number listed (0000-0000-0000).

Domain & Encryption

Domain History
Age29 years old
RegistrarNetwork Solutions, LLC
RegisteredJan 31, 1997
ExpiresFeb 1, 2029
Owner privacyVisible
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerGoogle Trust Services · WE1
ExpiresAug 4, 2026 (56d)
Self-signedNo
Hosting & Technology
HostingCloudflare, Inc.
Server locationUS
Web servercloudflare
Platform / CMSWordPress

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No
  • 1301http://pay.teamhealth.com/
  • 2200https://pay.teamhealth.com/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file0
ISPCloudflare, Inc.
Usage typeContent Delivery Network

Scam-Type Likelihood

3 scam-type patterns detected
Scam-Type Likelihood

3 of 13 categories showed signals

We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.

Top match: Tech Support Scam
Tech Support Scam
High likelihood
100/100
  • Classic tech-support scare copy found (fake Microsoft/Apple alert, remote-access instructions).
  • Primary scraped category: fake tech-support page.
  • AI analyst tagged this as a tech-support scam.
Brand Impersonation
Moderate likelihood
50/100
  • Domain is a typosquat of teamhealth.com.
  • AI analyst tagged this as a brand / clone-site impersonation.
  • Clustered with known brand-impersonation infrastructure.
Phishing
Moderate likelihood
35/100
  • Domain is a typosquat of teamhealth.com.
  • AI analyst tagged this as phishing.

Tech-support scam — do not call

Pages like this impersonate Microsoft, Apple, or your ISP to trick you into calling a number or granting remote access.

  • Do not interact with pay.teamhealth.com

    Do not enter credentials, deposit money, download files, or install browser extensions from this site.

  • Do not call the number and do not install any "support" tool

    Microsoft, Apple, Google, and legitimate ISPs never show a pop-up with a phone number. Installing AnyDesk, TeamViewer, or "Windows Support" at their request hands over your computer.

  • Close the page — end the browser process if needed

    If the page has locked your browser, press Ctrl+Shift+Esc (Windows) or Cmd+Option+Esc (Mac) and end the browser task. Reopen your browser with "Don't restore tabs".

  • If you already gave remote access or paid

    Disconnect the device from the internet. Run a full scan with Malwarebytes or a reputable AV. Change your passwords from a different device. Call your bank to dispute any payment and request a new card.

    Open

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

Referenced Domains

Outbound domains this page links to or loads resources from. Each links to its own security scan.

Safety FAQ

Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

  • Our automated security review flags pay.teamhealth.com as dangerous. Multiple threat indicators were detected — treat the site as a scam until proven otherwise.
  • No — pay.teamhealth.com scored 25/100 on our trust scale. We detected active threat indicators, so we recommend avoiding the site entirely.
  • Yes. pay.teamhealth.com presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 56 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
  • pay.teamhealth.com is 29.4 years old, registered on 1/31/1997 through Network Solutions, LLC. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
  • No. All 92 antivirus engines in our malware network report pay.teamhealth.com as clean.
  • No. pay.teamhealth.com is not currently listed on the major browser blocklist feeds that modern browsers use.
  • pay.teamhealth.com resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
  • We cache results for 24 hours. Signed-in MalwareTips members can trigger a manual rescan at any time using the "Rescan" button on the report page, which re-runs every check from scratch and refreshes this page.

Final Verdict

0
Trust / 100
Final Verdict·pay.teamhealth.com
DANGEROUS

pay.teamhealth.com is a phishing clone impersonating TeamHealth's legitimate bill-pay portal. Multiple BBB scam reports document victims receiving fraudulent billing emails directing them to this fake site, where account numbers fail to load and credentials are harvested.

Do not enter any personal or financial information on this site. If you received an email directing you to pay.teamhealth.com, report it to TeamHealth directly at PatientBillingInquiries@teamhealth.com or 888.952.6772. To pay a legitimate TeamHealth bill, visit thbillpay.teamhealth.com or access the link from the official TeamHealth website (teamhealth.com).

AV engines
92
MT passes
2
Net signals
2
Scan another URL
Security review completemalwaretips.com/url-scan
Recently scanned

Other Dangerous reports

Browse all reports
Community review

User reviews & comments(0)

Share your experience — "Lost $200 on a fake checkout" is more useful than "Scam". Your review helps others avoid traps.

Loading…
Loading comments…
This report is generated automatically by combining threat intelligence, domain signals, and an AI security analyst. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.