Is pipedrive.com safe?
http://pipedrive.com/
Checked on
How we checked
Coverage: complete · 4 of 4 applicable core capabilities
- Antivirus (60 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Pipedrive is a legitimate established CRM, but one user report describes refused cancellations and continued billing
Pipedrive is a commercial CRM software product offered through a subscription model, with a work-email sign-up and a free-trial call to action visible on the page. Technical checks are clean: no malicious or suspicious detections across 93 engines, no Safe Browsing warning, and a valid encrypted connection. The domain itself is long-standing, and the site publishes an on-domain contact email, a phone number, and a postal address. The main concern is operator-side rather than technical: an external review quote describes a user who says they cancelled, asked repeatedly for billing to stop, and was still charged. That is a moderate adverse signal against an otherwise well-established service, so the overall score sits in the low-risk band rather than Safe.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 72/100
Low Risk covers scores 70–84. 1 finding pulled the score down; 2 pushed it up.
What pulled the score down
- ModerateOne customer complaint on a public review site: "I canceled my subscription two years ago, sent many emails to customer support to ask them to stop billing and they refused. They keep billing me, regardless…"
What pushed the score up
- SupportsThe domain is 5,949 days old and the site lists an on-domain email, a phone number, and a postal address.
- SupportsZero malicious or suspicious detections across 93 engines and no the browser threat feed warning.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
Pipedrive is a commercial CRM software product offered through a subscription model, with a work-email sign-up and a free-trial call to action visible on the page. Technical checks are clean: no malicious or suspicious detections across 93 engines, no Safe Browsing warning, and a valid encrypted connection. The domain itself is long-standing, and the site publishes an on-domain contact email, a phone number, and a postal address. The main concern is operator-side rather than technical: an external review quote describes a user who says they cancelled, asked repeatedly for billing to stop, and was still charged. That is a moderate adverse signal against an otherwise well-established service, so the overall score sits in the low-risk band rather than Safe.
Technical and identity checks are clean and well-established
The registrable domain is 5,949 days old, which places this site well outside the age range typical of throwaway scam infrastructure. Multiple security checks agree there is no technical threat: zero malicious and zero suspicious detections across 93 engines, and the browser threat feed returned no threat warning. The saved TLS check also found a valid encrypted connection, so the transport layer is sound.
The site publishes genuine operator contact details rather than hiding behind anonymous ownership: an email on its own domain (visitors@pipedrive.com), a phone number (16 1000-092), and a visible postal address. The page also presents itself clearly as a CRM product with the headline 'The easy and effective CRM for closing deals'. These are consistent with a real, operating software business rather than an impersonation page.
The real concern is billing behaviour, not malware
An external review quote carries a specific adverse claim: a customer says they cancelled their subscription two years ago, sent numerous emails asking for billing to stop, and that the company continued charging them and refused to remove the card. This is a single customer-reported billing experience, not a proven pattern across all users, but it describes exactly the kind of cancellation and refund friction that should be weighed carefully for any subscription service.
The sign-up flow itself is a standard commercial funnel: a work-email field with a 'Try it free' button, tied to the Terms of Service and Privacy Notice, with the note that signing up enrolls the user in product updates and offers they can unsubscribe from. That is ordinary SaaS marketing, and nothing in the observed copy hides a charge — but it does confirm the visitor is entering a paid-subscription relationship where billing terms matter.
The site monetizes through pricing and payment sections rather than deceptive ad tricks: the page links directly to pricing pages and includes terms sections covering payment, payment-card authorization, payment service providers, and late-payment charges and suspension. These are transparent about the fact that the product is paid and that cards are charged, which is itself a counter-signal to hidden-fee deception.
Why the score is 72
The saved checks found no material threat, but the evidence was not strong enough for the highest Safe tier. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 93
No detectionsFresh result
No detections across 60 engines that rated this URL
No antivirus engine that answered raised an adverse result; 33 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 93
All 93 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Clean
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiBusiness/Economy, Information Technology
- BitDefenderfinancial
- Forcepoint ThreatSeekerinformation technology
- Googletechnology
- Sophosinformation technology
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
The easy and effective CRM for closing deals
What the captured page showed
1 observation- 01
The easy and effective CRM for closing deals
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Sales CRM & Pipeline Management Software | Pipedrive
- Meta description
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.
Pages we read
- Main page/Read
- About page/en/aboutRead
- Terms/en/terms-of-serviceRead
- Contact page/en/contact-salesRead
- Pricing/en/pricingCould not be read
03 · Investigation Story
Investigation story
What the site claims
Sales CRM & Pipeline Management Software | Pipedrive
What we observed
The page content was captured and checked alongside 60 antivirus results.
What independent research found
1 external finding was saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Saas
Observed behavior
Evidence behind this classification
- 01The domain is 5,949 days old and the site lists an on-domain email, a phone number, and a postal address.
- 02Zero malicious or suspicious detections across 93 engines and no the browser threat feed warning.
- 03The site runs a 'Try it free' work-email sign-up tied to terms and marketing opt-out language.
Web research findings
Independent findings for pipedrive.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"I canceled my subscription two years ago, sent many emails to customer support to ask them to stop billing and they refused. They keep billing me, regardless of all the asks to remove my credit card."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainpipedrive.com
- Redirects towww.pipedrive.com
- Hosted byCloudflare, Inc.
- Referencescdn.cookielaw.org · www-cms.pipedriveassets.com
Domain Timeline
- Jul 7, 2010Domain registered
First appeared in WHOIS records — 16 years old when this review was saved.
- Oct 21, 2026Saved security review — Rated Low Risk
This saved scan found no material threat, but the evidence was not strong enough for the highest Safe tier.
pipedrive.com has operated for years and this review found no material threat — a long track record, though it is never a guarantee on its own.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (visitors@pipedrive.com).
- Phone number listed (16 1000-092).
- Postal address visible on the page.
- Links to 2 social profiles.
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Certificate issued for pipedrive.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://pipedrive.com/
- 2301https://pipedrive.com/
- 3200https://www.pipedrive.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
One customer complaint on a public review site: "I canceled my subscription two years ago, sent many emails to customer support to ask them to stop billing and they refused. They keep billing me, regardless…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 93 engines flagged | Completed | No adverse finding | fresh · analysed Oct 20, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Independent research | 1 independent finding was saved | Completed | Adverse | this scan · Oct 21, 2026 |
- Antivirus
- Result0 of 93 engines flagged
- CompletionCompletedFindingNo adverse finding
- Freshnessfresh · analysed Oct 20, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Independent research
- Result1 independent finding was saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 21, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is pipedrive.com a scam or is it safe?
Is pipedrive.com safe to use?
Has pipedrive.com been flagged by antivirus engines?
Is pipedrive.com on any phishing or malware blacklists?
How old is the pipedrive.com domain?
Does pipedrive.com have a valid SSL certificate?
Where is pipedrive.com hosted?
Is pipedrive.com a well-known website?
How often is the pipedrive.com report updated?
08 · Final Verdict
Final verdict
Pipedrive is a legitimate established CRM, but one user report describes refused cancellations and continued billing
Pipedrive is a commercial CRM software product offered through a subscription model, with a work-email sign-up and a free-trial call to action visible on the page. Technical checks are clean: no malicious or suspicious detections across 93 engines, no Safe Browsing warning, and a valid encrypted connection. The domain itself is long-standing, and the site publishes an on-domain contact email, a phone number, and a postal address. The main concern is operator-side rather than technical: an external review quote describes a user who says they cancelled, asked repeatedly for billing to stop, and was still charged. That is a moderate adverse signal against an otherwise well-established service, so the overall score sits in the low-risk band rather than Safe.
09 · Community
Community
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