Our automated security review marked pollo.ai as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.

Is pollo.ai safe to use?

pollo.ai currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.

Does pollo.ai have a valid SSL certificate?

Yes. pollo.ai presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 48 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.

How old is the pollo.ai domain?

pollo.ai is 2.6 years old, registered on 11/22/2023 through NameCheap, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.

Has pollo.ai been flagged by antivirus engines?

No. All 92 antivirus engines in our malware network report pollo.ai as clean.

Is pollo.ai on any phishing or malware blacklists?

No. pollo.ai is not currently listed on the major browser blocklist feeds that modern browsers use.

Where is pollo.ai hosted?

pollo.ai resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.

Is pollo.ai a well-known website?

Yes. pollo.ai sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.

Security Review

Is pollo.ai legit or a scam?

Our verdict:Suspicious· 55/100

SafeSuspiciousDangerous

Pollo AI operates a real AI video platform with mixed legitimacy signals: strong positive reviews offset by widespread billing-fraud complaints and poor refund practices.

Top reasons

Five confirmed complaints across Reddit and app stores reporting unauthorized recurring charges and difficulty cancelling subscriptions.Users report sudden high billing (one case: 70K charge) and a credit system that consumes funds faster than expected.App store reviews describe poor refund policy and lack of customer support response to billing disputes.

pollo.aiScanned 1h ago

Post Facebook

Trust score

SUSPICIOUS

Heuristics 100·MT 48

Category tags

subscription trapbilling fraud#Subscription Trap72% MT confidence

Positive signals (5)

Antivirus clear Not on major blacklists Domain is 3 years old Encrypted connection Clean server reputation

These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.

View density

Analysis Summary

Threat Intelligence

0/92

All engines report clean

Domain Age

3 years old

Registered Nov 22, 2023

MT Intelligence

Suspicious

High likelihood · 72% confidence

SUSPICIOUS

Warning signs detected

Several risk indicators suggest caution. This site might be legitimate — but treat it as unverified until you can independently confirm.

Website Preview

LIVE RENDER

pollo.ai

Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.

MT Intelligence

Advanced threat intelligence

MT Security Analyst

High scam likelihoodengineMT · Guardiantrust48/100

MT AgentLive web researchVisual inspection

Confidence

Pollo AI is a functioning AI-powered video and image generation service operated by an active Singapore-registered company (COCOSOFT TECHNOLOGY PTE. LTD., incorporated December 2021). The domain is 935 days old, has valid SSL, and passes all antivirus and browser-blocklist checks. Independent review aggregators rate it positively, with an independent review aggregator showing 4.3/5 stars from nearly 3,900 reviews praising video quality and creative features. However, the evidence package contains five separate scam complaints across Reddit, Apple App Store, and Google Play, with users reporting unauthorized recurring charges even after cancellation, sudden high billing (one user reported a 70K charge), and a subscription model that locks features behind additional credit purchases. The core issue appears to be aggressive billing practices and a confusing credit system rather than outright fraud or malware, but the volume and consistency of complaints suggest systematic problems with subscription management and customer support.

Full dossier

Analysis complete

Page Content

Pollo AI is an AI-powered platform for text-to-video, image-to-video, and creative content generation. The service targets marketers and creators, integrating models like Kling and Runway. The platform operates across web, iOS, and Android with a subscription model and credit-based usage system.

Infrastructure

Domain registered 935 days ago via NameCheap. Hosted on IP 104.18.21.2 with valid SSL (Google Trust Services, 48 days to expiry). No malware or phishing detections across our antivirus network or browser blocklists. IP abuse score is 0/100 with only 1 historical abuse report.

Domain History

The domain age aligns with the company's December 2021 incorporation. WHOIS privacy is disabled, showing legitimate registrant details. No evidence of domain hijacking, homoglyph attacks, or suspicious redirects.

Web Reputation

an independent review aggregator aggregates 3,879 reviews with a 4.3/5 rating, with many users praising video quality and feature variety. an independent review aggregator rates the site as likely safe with good traffic ranking. However, five separate scam complaints appear across Reddit (r/FraudPrevention, r/generativeAI) and app stores, citing unauthorized recurring charges, subscription cancellation difficulties, poor refund policies, and unexpectedly high credit consumption. The company maintains a YouTube channel (126K subscribers) and LinkedIn presence, suggesting operational legitimacy.

Risk Factors

Five confirmed complaints across Reddit and app stores reporting unauthorized recurring charges and difficulty cancelling subscriptions.
Users report sudden high billing (one case: 70K charge) and a credit system that consumes funds faster than expected.
App store reviews describe poor refund policy and lack of customer support response to billing disputes.
Subscription model combines monthly fees with additional credit-based charges, creating potential for bill shock.
Multiple users report charges continuing after stated cancellation, suggesting backend billing-system issues or intentional retention practices.

Positive Signals

an independent review aggregator shows 4.3/5 stars from 3,879 reviews with consistent praise for video quality and creative features.
Registered Singapore business (COCOSOFT TECHNOLOGY PTE. LTD., UEN 202143583C) is active and incorporated in December 2021.
Domain is 935 days old with valid SSL and clean antivirus/browser-blocklist scans.
Company maintains public YouTube channel (126K subscribers), LinkedIn profile, and review videos, indicating operational transparency.
No malware, data-breach reports, or credential-harvesting indicators detected.

AI Recommendation

Do not enter payment details unless you are willing to test the service with a small, non-recurring charge and monitor your billing closely. If you subscribe, set calendar reminders to verify charges monthly and document any unauthorized transactions for dispute with your payment provider. Consider using a virtual card or prepaid method to limit exposure.

Next-gen fraud intelligence

Evidence-backedCross-checked

Web Research Findings

Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for pollo.ai, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.

Domain age

2.6 yrs

Registered Nov 2023

Business registration

Active · Singapore

Site traces back to an actively registered business.

Clone check

Not a clone

No well-known site's layout or branding detected here.

Typosquat check

No look-alike match

The domain doesn't resemble any well-known brand's spelling.

Web mentions

5 scam reports · 3 positive

Key findings

7 headline facts from open-web research

pollo.ai is an AI-powered platform for text-to-video, image-to-video, and creative content generation targeted at marketers and creators, with iOS/Android apps and web interface.
Operated by COCOSOFT TECHNOLOGY PTE. LTD., a Singapore-registered private company (UEN 202143583C) incorporated December 2021 and currently active.
Trustpilot shows 4.3/5 from ~3,879 reviews with many praising video quality and features; Scamadviser rates it as likely safe with good traffic.
Multiple user complaints on Reddit (r/FraudPrevention, r/generativeAI) and app stores about unauthorized recurring charges, difficulty cancelling subscriptions, poor refund policy, and credit system leading to unexpected high costs.
App store reviews include direct accusations of being a "scam" due to low-quality outputs consuming credits quickly, glitches, and lack of support/refunds.
Company has a YouTube channel with 126K subscribers, LinkedIn presence, and positive review videos; domain age ~935 days aligns with 2023 launch.
No major data breach reports or confirmed malware; complaints center on billing practices and product performance rather than outright fraud in all cases.

Scam reports (5)

Direct quotes from public scam databases, forums, and news.

Reddit r/FraudPreventionopen
"Pollo AI is engaging in systematic fraud including unauthorized recurring charges, breach of Creator Partner Program contracts, service ..."
Apple App Store reviewsopen
"PLEASE READ!! SCAM !! WILL NOT REIMBURSE FOR ERRORS!!! ... DO NOT DOWNLOAD THIS SCAM .GARBAGE. APP."
Google Play reviewsopen
"I paid $100 for a year membership, but it’s a total scam. ... They lure you in with a subscription then nickel-and-dime you to actually use it. Don't buy!"
Reddit r/generativeAIopen
"Frequent complaints of persistent unwanted charges, even after subscription cancellation."
Reddit r/generativeAIopen
"Pollo AI Suddenly Billed me 70K for a Yearly Pro ..."

Positive reviews (3)

Quotes indicating the site is legitimate.

Trustpilotopen
"Pollo AI has been a valuable tool for creating AI-generated videos and experimenting with new creative workflows. The generation quality and variety of ..."
Trustpilotopen
"Looking at 2,015 reviews, reviewers overwhelmingly had a great experience with this company. ... TrustScore 4.3 with 3,879 reviews"
Scamadviseropen
"It seems that pollo.ai is legit and safe to use and not a scam website. ... average to good trust score"

Business registration

Status: active · Singapore

COCOSOFT TECHNOLOGY PTE. LTD. (UEN 202143583C), incorporated 17 Dec 2021, registered address 101 Thomson Road #28-03A United Square Singapore 307591, listed as LIVE COMPANY

Research summary

Narrative write-up from our AI analyst, grounded on the facts above

Our research found five scam complaints and three positive reviews. Reddit users in r/FraudPrevention and r/generativeAI report unauthorized recurring charges, subscription cancellation failures, and sudden high billing (including one 70K charge). Apple App Store and Google Play reviews describe the service as a 'scam' due to low-quality outputs consuming credits quickly, glitches, and lack of refund support. Conversely, an independent review aggregator aggregates 3,879 reviews with a 4.3/5 rating praising video quality and creative workflows, and an independent review aggregator rates the site as likely safe with good traffic. The company operates as COCOSOFT TECHNOLOGY PTE. LTD., a Singapore-registered entity incorporated December 2021 and currently active, with a YouTube channel (126K subscribers) and LinkedIn presence.

Antivirus Engines

Clean pass · verified

Clean across 92 engines

We cross-check every URL against our antivirus network of 92 malware and blacklist engines. None of them flagged this URL in the last scan.

0Malicious0Suspicious62Harmless92Engines

Clean

Kaspersky

Clean

Bitdefender

Clean

Microsoft

Not in pass

ESET-NOD32

Not in pass

Avira

Not in pass

Sophos

Clean

Fortinet

Clean

Google Safebrowsing

Clean

Emsisoft

Clean

No engine detections. The URL passed every antivirus and blacklist engine we queried in this scan. Stay vigilant — AV coverage is only one signal among many.

Security Scans

Blacklist Check

Not flagged on major threat lists

Checked against the major public blocklists used by browsers and security tools — no hits.

Domain & Encryption

Domain History

Age3 years old

RegistrarNameCheap, Inc.

RegisteredNov 22, 2023

ExpiresNov 22, 2027

Owner privacyVisible

Encryption Certificate

StatusValid

ProtocolTLSv1.3

IssuerGoogle Trust Services · WE1

ExpiresAug 2, 2026 (48d)

Self-signedNo

Hosting & Technology

HostingCloudflare, Inc.

Server locationUS

PopularityTop 100k worldwide

Redirect Chain

Hops

Cross-domain

Lookalike

Punycode

1301http://pollo.ai/
2403https://pollo.ai/

Server Reputation

Abuse Intelligence

Confidence score0%

Reports on file1

ISPCloudflare, Inc.

Usage typeContent Delivery Network

Proceed with caution

Our automated review flagged enough risk that you should treat this site as unverified.

Treat pollo.ai as unverified
Do not enter credentials or send money until you have independently verified the business.
Verify the business through independent channels
Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.
Never use irreversible payment methods
Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.
Share your experience
If you have additional context, drop a comment below or post on the MalwareTips forum.
Open

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing

Not listedCheck ↗

VirusTotal

Not listedCheck ↗

AbuseIPDB

Not listedCheck ↗

Also verify:Spamhaus ↗DNSBL / SURBL ↗PhishTank ↗

Safety FAQ

Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.

Our automated security review marked pollo.ai as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
pollo.ai currently scores 55/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
Yes. pollo.ai presents a valid TLSv1.3 certificate issued by Google Trust Services · WE1, expiring in 48 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
pollo.ai is 2.6 years old, registered on 11/22/2023 through NameCheap, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
No. All 92 antivirus engines in our malware network report pollo.ai as clean.
No. pollo.ai is not currently listed on the major browser blocklist feeds that modern browsers use.
pollo.ai resolves to an IP operated by Cloudflare, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
Yes. pollo.ai sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.

Final Verdict

Trust / 100

Final Verdict·pollo.ai

SUSPICIOUS

Pollo AI is a legitimate AI video-generation platform with a registered Singapore business and strong an independent review aggregator ratings, but faces persistent complaints about unauthorized recurring charges, difficult subscription cancellation, and unexpectedly high credit consumption.

AV engines

MT passes

Net signals

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Community review

User reviews & comments(0)

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This report is generated automatically by combining threat intelligence, domain signals, and an AI security analyst. It is informational, not legal advice. Always use your own judgement before sharing personal information or money online.