Is relivex.com safe?
http://relivex.com/
Checked on
How we checked
Coverage: partial · 5 of 6 applicable core capabilities
- Antivirus (58 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
ReliveX store draws complaints about surprise subscriptions and slow refunds
relivex.com sells a wireless wellness device and replacement gel pads. Technical checks are clean, but customer complaints describe unexpected recurring charges and refund problems, which is why the score is in the High Risk band.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 30/100
High Risk covers scores 21–44. 3 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Moderate2 independent sources carry complaints or warnings about this site, including: "The pricing feels predatory, with additional charges and subscriptions appearing on your order that you may not have ... After placing my order, I noticed I…"
- Moderate2 independent sources carry complaints or warnings about this site, including: "Failure to respond to 20 complaint(s) filed against business"
- MinorCustomers report unexpected recurring pad subscriptions.
What pushed the score up
- SupportsNo Safe Browsing warning and valid TLS.
- SupportsThe registrable domain is 4428 days old
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
Lost money or shared details on relivex.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on relivex.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
GoDaddy.com, LLC takes abuse reports at abuse@godaddy.com (480-624-2505). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
relivex.com sells a wireless wellness device and replacement gel pads. Technical checks are clean, but customer complaints describe unexpected recurring charges and refund problems, which is why the score is in the High Risk band.
Customer complaints about billing and refunds
One customer review says extra gel pads and a recurring subscription appeared on the order, and that support then said all sales were final. Another reviewer says they have waited two months for a refund after returning the device. A BBB listing records failure to respond to 20 complaints.
A third-party review site also notes complaints about unexpected recurring charges for gel pad refills, and questions whether buyers are clearly told about automatic monthly billing.
Technical checks versus operator risk
Safe Browsing shows no warning, the TLS connection is valid, and the domain is about 4,400 days old. These facts do not address the billing and refund complaints. The page was too long to read fully, so footer contact details were not reviewed.
The storefront pushes urgency with an 'Early Fall Sale' offer, 'Ends tonight' and a 90 Day Money Back Guarantee. Reviewers say the guarantee was not honoured in practice.
Why the score is 30
2 independent sources carry complaints or warnings about this site, including: "The pricing feels predatory, with additional charges and subscriptions appearing on your order that you may not have ... After placing my order, I noticed I…". Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 92
No detectionsSaved analysis from July 15, 2026 - stale
No detections across 58 engines that rated this URL
No antivirus engine that answered raised an adverse result; 34 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 92
All 92 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Unrated
- CINS Army - Clean
- Cluster25 - Unrated
- CRDF - Clean
- Criminal IP - Clean
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Forcepoint ThreatSeekerweb hosting
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
90-Day Risk-Free Trial Period
What the captured page showed
1 observation- 01
90-Day Risk-Free Trial Period
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
ReliveX Wireless Wellness System | Stay Active & Comfortable – ReliveX International
- Meta description
Discover ReliveX — wireless wellness technology designed to support active living. Backed by a 90-day satisfaction guarantee.
Pages we read
- Main page/Read
- About page/pages/about-relivexRead
- Terms/pages/general-terms-and-conditionsRead
- Refund / returns policy/pages/return-policyRead
- Shipping policy/pages/shipping-and-deliveryRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
ReliveX Wireless Wellness System | Stay Active & Comfortable – ReliveX International
What we observed
The page content was captured and checked alongside 58 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Subscription Trap
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 012 independent sources carry complaints or warnings about this site, including: "The pricing feels predatory, with additional charges and subscriptions appearing on your order that you may not have ... After placing my order, I noticed I…"
- 022 independent sources carry complaints or warnings about this site, including: "Failure to respond to 20 complaint(s) filed against business"
- 03Customers report unexpected recurring pad subscriptions.
Web research findings
Independent findings for relivex.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"The pricing feels predatory, with additional charges and subscriptions appearing on your order that you may not have ... After placing my order, I noticed I had been charged for three additional gel pads and a recurring subscription for more. I immediately contacted customer service, only to be told that all sales are final."
- Better Business Bureauopen
"Failure to respond to 20 complaint(s) filed against business"
- Trustpilotopen
"I've now been trying to get refunded for 2 months since the device was returned to them. When I email I'm met with "we're sorry and we've escalated this issue" standard replies"
- The Maker Depotopen
"mention unexpected recurring charges for gel pad refills. The device requires replacement gel pads to function — this is typical of NMES devices — but ... issue is whether customers are clearly informed they’re signing up for automatic monthly"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainrelivex.com
- Redirects torelivex.com
- Hosted byShopify, Inc.
- Referencesgoogletagmanager.com · fonts.shopifycdn.com
Domain Timeline
- Sep 13, 2014Domain registered
First appeared in WHOIS records — 12 years old when this review was saved.
- Oct 29, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
relivex.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Links to 12 social profiles.
Domain & Encryption
Cloudflare DNS is used by legitimate and scam sites alike, so it does not identify who runs the site.
Report this domain to its registrar: send the address and what happened to this contact.
Certificate issued for relivex.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Google Tag Manager
- Microsoft Clarity
Chat, reviews and email
- Klaviyo
Scripts, fonts and CDNs
- jsDelivr
Payment providers the page loads
- Shop Pay
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://relivex.com/
- 2200https://relivex.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
2 independent sources carry complaints or warnings about this site, including: "The pricing feels predatory, with additional charges and subscriptions appearing on your order that you may not have ... After placing my order, I noticed I…" · 2 independent sources carry complaints or warnings about this site, including: "Failure to respond to 20 complaint(s) filed against business"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 92 engines flagged | Limited | No saved finding | stale fallback · analysed Jul 15, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 29, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 29, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 29, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 29, 2026 |
- Antivirus
- Result0 of 92 engines flagged
- CompletionLimitedFindingNo saved finding
- Freshnessstale fallback · analysed Jul 15, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 29, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 29, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 29, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 29, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is relivex.com a scam or a legit online store?
Is relivex.com safe to use?
What should I do if I already gave my details to relivex.com?
Can I get my money back from relivex.com?
I ordered from relivex.com but nothing arrived — is it a fake shop?
How do I report relivex.com?
Why does relivex.com look legitimate if it's a scam?
Has relivex.com been flagged by antivirus engines?
Is relivex.com on any phishing or malware blacklists?
How old is the relivex.com domain?
Does relivex.com have a valid SSL certificate?
How often is the relivex.com report updated?
08 · Final Verdict
Final verdict
ReliveX store draws complaints about surprise subscriptions and slow refunds
relivex.com sells a wireless wellness device and replacement gel pads. Technical checks are clean, but customer complaints describe unexpected recurring charges and refund problems, which is why the score is in the High Risk band.
09 · Community
Community
Are you the owner of relivex.com?Verify and reply