Is screenconnect.com legit or a scam?
Official ConnectWise ScreenConnect remote-support platform with strong enterprise credentials, clean security scans, and positive independent reviews.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
ScreenConnect.com is the legitimate primary domain for ConnectWise ScreenConnect, a remote desktop and support tool originally developed in 2008 and acquired by ConnectWise in 2015. The site passes all antivirus and browser-blocklist checks with zero detections across 92 engines, valid SSL from Amazon, and clean IP reputation. Business registration confirms active operation by ConnectWise LLC in Tampa, Florida, with documented compliance certifications across major standards. Independent review sites rate the product 8.3/10 with over 1,200 reviews praising ease of use and reliability. While scammers do abuse ScreenConnect clients in phishing and tech-support scams, those attacks target victims by impersonating the login page or tricking users into installing the client — they do not originate from or compromise the official screenconnect.com domain itself. The site's infrastructure, contact information, and business registration all align with a mature, established software vendor.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for screenconnect.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- screenconnect.com is the official website for ConnectWise ScreenConnect, a legitimate remote desktop/support tool originally developed in 2008 by Elsinore Technologies and acquired by ConnectWise in 2015.
- The product holds multiple compliance certifications including SOC 2, ISO 27001, HIPAA, PCI, GDPR, and FedRAMP.
- Widely used by enterprises and MSPs; reviewed positively on TrustRadius (8.3/10 from 1,201 reviews) and other IT review sites for ease of use and reliability.
- Frequently abused by scammers and threat actors in tech support scams, phishing campaigns, and as a RAT payload after social engineering victims into installing the client.
- Multiple high-profile vulnerabilities (e.g., CVE-2024-1708, CVE-2024-1709) have been exploited in the past to deliver malware on unpatched on-premise instances; cloud versions (including screenconnect.com) were quickly mitigated.
- ConnectWise maintains a trust center, security reporting process, and advisories warning users about phishing that impersonates ScreenConnect login alerts.
- Reddit/sysadmin discussions highlight both legitimate enterprise use and warnings about unauthorized/malicious ScreenConnect client installations.
- PCRisk.comopen
"Fraudsters use all kinds of ways to extract information or money from people and distribute malicious programs via emails. This article describes cases where fraudsters use emails to trick recipients into installing ConnectWise (formerly kn"
- BleepingComputer Forumsopen
"A family member brought me her computer after she fell for a phishing scam. She received an email, called a phone number alleging to be Macafee Antivirus."
- Wikipediaopen
"ScreenConnect is one of several remote monitoring and management (RMM) tools being employed in rising cybersecurity attacks. The program... has been used in fraudulent technical support scams where the fraudster is able to gain control of t"
- Lumu.ioopen
"A surge in malicious activity is targeting ConnectWise ScreenConnect. Attackers are misusing clients and exploiting vulnerabilities."
- TrustRadiusopen
"Score 8.3 out of 10. 1,201 Reviews and Ratings. Pros: Easy to Use, Easy to Maintain, Good uptime."
- InfoTech.comopen
"8.1 /10. Over 75,000 companies choose ScreenConnect Remote Support... With robust security features, such as role-based access and session auditing, ScreenConnect is an ideal, secure, and scalable remote support solution."
- Nudge Securityopen
"Security Certifications: PCI Compliant, HIPAA Compliant, SOC 2 Compliant, GDPR Compliant, ISO 27001 Compliant, FedRamp Compliant, CSA Star Level 1."
- Trustpilot (ConnectWise)open
"Rated 5 out of 5 stars. Been a client for well over a decade and have a variety of the Connectwise products under contract."
Originally developed by Elsinore Technologies (2008); acquired by ConnectWise Inc. in 2015. ConnectWise, LLC headquartered in Tampa, Florida (400 N Tampa St, Suite 130). Operates as part of ConnectWise with screenconnect.com as official site.
Our research found four scam-related mentions and four positive reviews. The scam mentions refer to fraudsters misusing ScreenConnect clients in phishing campaigns and technical-support scams — not to the official website itself. PCRisk, BleepingComputer Forums, Wikipedia, and Lumu.io all document cases where attackers trick victims into installing the ScreenConnect client or impersonate the login page, but none report compromise of screenconnect.com. Positive reviews from TrustRadius (8.3/10, 1,201 reviews), InfoTech.com (8.1/10), Nudge Security, and an independent review aggregator confirm the product is widely used by enterprises and MSPs, with strong compliance certifications (SOC 2, ISO 27001, HIPAA, PCI, GDPR, FedRAMP). Business registration confirms ConnectWise LLC is active and headquartered in Tampa, Florida, with the product originally developed in 2008 and acquired by ConnectWise in 2015.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No postal address visible on the page.
- Phone number listed (+1-813-514-8400).
- Links to 5 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://screenconnect.com/
- 2301https://screenconnect.com/
- 3200https://www.screenconnect.com/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on screenconnect.com and not a lookalike like s-creenconnect.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on screenconnect.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- screenconnect.com passed our automated security checks with a trust score of 92/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. screenconnect.com presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M04, expiring in 143 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- No. All 92 antivirus engines in our malware network report screenconnect.com as clean.
- No. screenconnect.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- screenconnect.com resolves to an IP operated by Amazon Data Services Northern Virginia in US (usage type: Data Center/Web Hosting/Transit). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. screenconnect.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
- This is a permanent record of the scan run on June 11, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around screenconnect.com have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.
User reviews & comments(0)
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