Is seraloom.com safe?
http://seraloom.com/
Checked on
How we checked
Coverage: strong · 5 of 6 applicable core capabilities
- Antivirus (57 of 93 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Seraloom is a five-month-old apparel storefront that a security vendor labels a suspicious shop, with reviewers describing payment without delivery and goods that never matched the listing.
Seraloom sells caps, shoes, coats and a women's collection from a hosted storefront, with a 14-day refund banner, free shipping over $89 and tiered discounts on every page. The technical side is clean — no Safe Browsing warning, a valid encrypted connection and a hosting IP with no abuse history — but the operator side is not: the domain is only 230 days old, the contact pattern is a generic service@ mailbox, and independent research turned up a vendor classification of the site as a suspicious shop plus a reviewer who says nothing was shipped and emails went unanswered. That combination puts it in the High Risk band rather than the Safe one.
Saved site captureCaptured safely during this scan1 antivirus engine flagged this URLGridinsoftSaved antivirus result from Nov 1, 2026At a glance
Saved with this scan; each value is explained in the sections below.
Domain age
7 months old
Registered Mar 23, 2026Expires Mar 23, 2027Certificate
Valid
Expires Feb 1, 2027 (84d)Hosting
United States (US)
Cloudflare, Inc.Popularity
Not in the Cloudflare Radar top list
Antivirus
1/57
1 antivirus engine flagged this URLSafe Browsing
Not flagged
Not flagged on major threat listsCommunity
No reviews yet
Checked
Nov 8, 2026
Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 38/100
High Risk covers scores 21–44. 5 findings pulled the score down; 4 pushed it up.
What pulled the score down
- ModerateThe store's contact is a generic service@ mailbox on its own domain, a pattern repeated across fake-shop networks.
- Moderate2 independent sources carry complaints or warnings about this site, including: "Este site é classificado como Loja suspeita com base em vários sinais de risco, incluindo 1 detecções em listas negras, um domínio muito recente (5 meses), e…"
- Moderate2 independent sources carry complaints or warnings about this site, including: "FAKE SITE Don't buy anything from them; they don't ship and don't reply to emails."
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- MinorThe domain was registered on 23 March 2026 and is 230 days old, leaving little trading history.
What pushed the score up
- SupportsThe browser threat feed returned no threat warning for the site.
- SupportsThe saved TLS check found a valid encrypted connection.
- SupportsThe Cloudflare hosting IP has an abuse confidence score of 0/100 across one saved report.
- SupportsThe site publishes a contact address on its own domain rather than a free-mail account.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor).
Lost money or shared details on seraloom.com? Do this now
Act quickly: the first hours matter most for a chargeback.
- Call your bank or card issuer now
Ask them to dispute the charge or open a chargeback; the sooner you act, the better your odds. Card payments can often be reversed. Bank transfers and gift cards are harder, but report them to your bank too. Crypto payments usually cannot be reversed: report the wallet address and transaction ID to the exchange you sent from.
- Change any password you entered
If you entered a password on seraloom.com, change it there and anywhere you reused it, and turn on two-factor authentication. Keep screenshots, order confirmations and messages as evidence.
- Report the site
Reports help get scam sites taken down faster and warn other people.
- Report the domain to its registrar
Name.com, Inc. takes abuse reports at abuse@name.com (7202492374). Include the address and what happened.
- Ignore anyone offering to recover your money
"Recovery" services or agents who contact you, or ask for a fee up front, are almost always a second scam aimed at victims. Your bank's dispute process and the official reporting services never charge a fee in advance.
Full answers about refunds and reporting are in the Safety FAQ below.
01 · Investigation Brief
Investigation Brief
Seraloom sells caps, shoes, coats and a women's collection from a hosted storefront, with a 14-day refund banner, free shipping over $89 and tiered discounts on every page. The technical side is clean — no Safe Browsing warning, a valid encrypted connection and a hosting IP with no abuse history — but the operator side is not: the domain is only 230 days old, the contact pattern is a generic service@ mailbox, and independent research turned up a vendor classification of the site as a suspicious shop plus a reviewer who says nothing was shipped and emails went unanswered. That combination puts it in the High Risk band rather than the Safe one.
What independent research and the store's own setup show
A URL-scanner vendor page classifies seraloom.com as a suspicious shop, citing blacklist hits, a domain only about five months old and no consolidated public review history. A second page from the same vendor goes further and calls it a fraudulent e-commerce site that takes payments and personal data through misleading tactics, and a third states that recurring complaints concern payment without delivery and products that differ from the listing or are of much lower quality.
A separate reviewer profile carries a blunt first-hand account: the buyer calls it a fake site, says nothing was shipped and that emails went unanswered. That is one reviewer, not a pattern of many, but it lines up with the vendor's description of the complaint type.
The store's own contact setup fits a template seen across fake-shop networks: a generic service@ mailbox on the store's domain rather than a named person or a phone line. The site does publish a domain-matched address, which is better than a free-mail account, but it does not offset the rest.
The domain was registered on 23 March 2026 through Name.com and is 230 days old at review, so there is almost no trading history behind the brand.
Clean connection checks do not make the shop trustworthy
The browser threat feed returned no threat warning, the saved TLS check found a valid encrypted connection, and the Cloudflare hosting IP carries an abuse confidence score of 0/100 across one saved report. Nothing here suggests malware, a phishing page or a hijacked server.
The only antivirus-side signal is a single 'suspicious' verdict from one engine in a saved snapshot, with no malicious detections. That is a stale observation rather than a fresh scan, so it is context, not proof of anything on its own.
The risk here is commercial, not technical: a young storefront, a template-style contact address and third-party descriptions of paid orders that never arrived. A padlock and a clean blocklist say nothing about whether an order will be fulfilled.
Why the score is 38
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 93
detectionsSaved analysis from November 1, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 93
- Suspicious1
- Clean56
- Undetected36
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Unrated
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Googletechnology
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
Visual context from the captured page
Header shows a diamond-shaped logo with the wordmark 'seraloom' in teal on a dark green navigation bar. Top announcement bar reads 'Free shipping on orders over $89' with social icons (Facebook, X, Pinterest, Instagram, TikTok) at left. Hero banner shows a stock-style photo of three models in spring clothing with repeated 'Up to 50% discount', 'For a limited time only!', 'Friday - Sunday 20-50% discount' and 'Love the new you!' text. Navigation menu lists HOME, BEST SELLING, Men's Collection, Women's Collection, with English / United States (USD $) selectors, search, account and cart icons. Below the hero, a 'RECOMMEND' product carousel section begins with product tiles partially visible.
What the captured page showed
5 observations- 01
Header shows a diamond-shaped logo with the wordmark 'seraloom' in teal on a dark green navigation bar.
- 02
Top announcement bar reads 'Free shipping on orders over $89' with social icons (Facebook, X, Pinterest, Instagram, TikTok) at left.
- 03
Hero banner shows a stock-style photo of three models in spring clothing with repeated 'Up to 50% discount', 'For a limited time only!', 'Friday - Sunday 20-50% discount' and 'Love the new you!' text.
- 04
Navigation menu lists HOME, BEST SELLING, Men's Collection, Women's Collection, with English / United States (USD $) selectors, search, account and cart icons.
- 05
Below the hero, a 'RECOMMEND' product carousel section begins with product tiles partially visible.
Browser behavior
What our isolated browser recorded while it loaded the page. Host names only: no full addresses are published.
- Pop-ups
- 0
- Download attempts
- 0
- Notification prompts
- 0
- Navigations
- 1
- Other hosts contacted
- 9
Where the page went
- First loadseraloom.comSame site
Hosts on our aggressive-advertising list
None contacted.
Test clicks
No test click was made on this page.
What the page says about itself
Quoted from the pages we read: the site's own words, not our findings.
- Page title
Seraloom
Pages we read
- Main page/Read
- About page/pages/about-us-1-1Read
- Terms/pages/terms-of-service-1-1Read
- Refund / returns policy/pages/return-and-refund-policy-1Read
- Shipping policy/pages/shipping-policy-1-1Read
- Contact page/pages/contact-us-1-1Read
03 · Investigation Story
Investigation story
What the site claims
Seraloom
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
5 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 6 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
Fake Shop & Commercial Deception
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The contact page lists an email address but was not read to the end, so a missing phone number or postal address cannot be confirmed.
- 02The payment page and subscribe form stay on seraloom.com; the only cross-site link found is the 17track.net order tracker.
- Also 9 listed under Why 38/100 above
If this is a scam — what it means for you
What happens if you order
Placing an order means authorising the operator or its third-party payment processor to charge your payment method for the purchase plus applicable taxes and charges, as the site's terms state. Once that charge goes through, the reviewer account describes receiving no goods and no reply to emails.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
The pricing is presented with struck-through comparison figures — a cap listed at $29.60 against $58.99, walking shoes at $41.99 against $79.99 — which anchors the discount without showing a verified prior price.
The header promises a 14-day refund guarantee on every page, but the refund policy body was not captured beyond the banner, so the actual conditions behind that promise could not be checked.
Do not place an order here. The store is five months old, its contact route is a generic service@ mailbox, and independent research includes a vendor classification as a suspicious shop and a buyer account of payment taken with nothing shipped and no reply. If you have already paid, contact your card issuer or payment provider promptly about a chargeback rather than waiting on email support.
Web research findings
Independent findings for seraloom.com, including public complaints, named review sources, registration records, and look-alike-domain evidence.
- Gridinsoft (Portuguese URL scanner page)open
"Este site é classificado como Loja suspeita com base em vários sinais de risco, incluindo 1 detecções em listas negras, um domínio muito recente (5 meses), e sem histórico público consolidado de avaliações de usuários."
- Gridinsoft (Portuguese URL scanner page)open
"Seraloom.com é um site de e-commerce fraudulento que aceita pagamentos e rouba dados pessoais através de táticas enganosas."
- Gridinsoft (French URL scanner page)open
"Les plaintes récurrentes concernent paiement sans livraison, produit différent ou qualité très inférieure."
- Trustindex.io reviewer profileopen
"FAKE SITE Don't buy anything from them; they don't ship and don't reply to emails."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too.
Infrastructure map
- Domainseraloom.com
- Redirects toseraloom.com
- Hosted byCloudflare, Inc.
- Referencesaccounts.google.com · front.myshopline.com
Domain Timeline
- Mar 23, 2026Domain registered
First appeared in WHOIS records — 7 months old when this review was saved.
- Nov 8, 2026Saved security review — Rated High Risk
The completed checks from this saved scan are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (seraloom@seraloom.com).
Domain & Encryption
At the scan on Nov 8, 2026: 63% of the registration period had passed
Report this domain to its registrar: send the address and what happened to this contact.
At the scan on Nov 8, 2026: 6% of the validity period had passed
Certificate issued for seraloom.com.
A shared Cloudflare address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Site platform
- Shopline
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://seraloom.com/
- 2200https://seraloom.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Grouped by what each domain is for. in page: named in the page’s HTML. contacted: the browser loaded it while rendering the page. ad list: on our aggressive-advertising list.
Analytics & tracking1
- static.cloudflareinsights.comcontacted
Payments1
- js.stripe.comcontacted
CDN & fonts1
- cdn.mediago.iocontacted
Platform & social5
- accounts.google.comin page
- cdn.myshopline.comcontacted
- dee.myshopline.comcontacted
- front.myshopline.comin pagecontacted
- img-va.myshopline.comcontacted
Other / unknown2
- gtrace.mediago.iocontacted
- trace.mediago.iocontacted
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 93 engines flagged | Limited | Adverse | stale fallback · analysed Nov 1, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Nov 8, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Nov 8, 2026 |
| Visual evidence | 5 visible observations saved with the page capture | Completed | No adverse finding | this scan · Nov 8, 2026 |
| Independent research | 5 independent findings were saved | Completed | Adverse | this scan · Nov 8, 2026 |
- Antivirus
- Result1 of 93 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Nov 1, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 8, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 8, 2026
- Visual evidence
- Result5 visible observations saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Nov 8, 2026
- Independent research
- Result5 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Nov 8, 2026
07 · Safety FAQ
Safety FAQ
Answered from the saved verdict and evidence in this report.
Is seraloom.com a scam or a legit online store?
Is seraloom.com safe to use?
I already paid or entered my details on seraloom.com — what should I do?
Can I get my money back from seraloom.com?
I ordered from seraloom.com but nothing arrived — is it a fake shop?
How do I report seraloom.com?
seraloom.com looks professional — how can it still be a scam?
Has seraloom.com been flagged by antivirus engines?
Is seraloom.com on any phishing or malware blacklists?
How old is the seraloom.com domain?
Does seraloom.com have a valid SSL certificate?
How often is the seraloom.com report updated?
08 · Final Verdict
Final verdict
Seraloom is a five-month-old apparel storefront that a security vendor labels a suspicious shop, with reviewers describing payment without delivery and goods that never matched the listing.
Seraloom sells caps, shoes, coats and a women's collection from a hosted storefront, with a 14-day refund banner, free shipping over $89 and tiered discounts on every page. The technical side is clean — no Safe Browsing warning, a valid encrypted connection and a hosting IP with no abuse history — but the operator side is not: the domain is only 230 days old, the contact pattern is a generic service@ mailbox, and independent research turned up a vendor classification of the site as a suspicious shop plus a reviewer who says nothing was shipped and emails went unanswered. That combination puts it in the High Risk band rather than the Safe one.
09 · Community
Community
Are you the owner of seraloom.com?Verify and reply