Is smartsheet.com legit or a scam?
Smartsheet is the official website for a major enterprise productivity platform with over 20 years of history and zero antivirus detections.
Analysis Summary
No threats detected
All checks passed. This site appears legitimate — but always stay alert for phishing even on trusted domains.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
The domain has been registered for over 9,200 days, which is a strong indicator of a stable and legitimate business. Our antivirus network shows a clean sweep with zero detections across 92 different security engines. The site is hosted on high-reputation infrastructure and maintains a valid SSL certificate. While some third-party reports mention phishing emails that impersonate Smartsheet, these are external attacks and not a reflection of the official website itself. The company is a recognized industry leader with extensive verified user reviews and a clear corporate history.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for smartsheet.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Smartsheet.com is the official website of Smartsheet Inc., a legitimate work management platform founded in 2005 and headquartered in Bellevue, Washington.
- The company was publicly traded on NYSE under ticker SMAR from 2018 until taken private in 2025 by Blackstone and Vista Equity Partners.
- BBB profile exists for Smartsheet.com, Inc. (not accredited, F rating); 37 complaints filed in the last 3 years, with noted failure to respond to complaints.
- Trustpilot shows mixed customer reviews, including significant criticism of tech support and billing (e.g., "Hands down the worst company in the world for tech support").
- High ratings on B2B sites: 4.5/5 on Gartner Peer Insights (2,829 reviews), positive feedback on G2 and Capterra for functionality and ease of use.
- Smartsheet publishes official guidance on recognizing phishing scams that impersonate the platform and provides an abuse@smartsheet.com reporting address.
- Domain age of ~25 years (registered ~2000–2005 era) aligns with company founding; no scam family associations or widespread fraud reports against the official site.
- MailGuardopen
"Phishing Attempt Masquerades as Smartsheet ‘Commercial Credit’ File-Share Email. This is a phishing attempt, that not only aims to steal sensitive login credentials, but potentially download malware."
- Smartsheet Helpopen
"One tactic that scammers use is to create email messages that look official, like one generated by Smartsheet. They then trick you into visiting a fake website that asks you to provide sensitive information, such as your Smartsheet login an"
- Gartner Peer Insightsopen
"Explore 2829 in-depth Smartsheet reviews and insights from real users verified by Gartner... 4.5 (2829 Ratings)"
- G2open
"Smartsheet is easy to learn, flexible enough to support different business needs, and has helped our team become more organized, efficient, and accountable."
- Capterraopen
"A flexible and powerful tool, but the cost can be hard to justify. Great Project Management Tool."
Incorporated in Washington in June 2005 as Navigo Technologies, Inc.; renamed Smartsheet.com, Inc. (2006) then Smartsheet Inc. (2017). Publicly traded NYSE: SMAR 2018–2025; taken private in 2025 by Blackstone and Vista Equity. Headquartered in Bellevue, WA. 21+ years in business.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- No postal address visible on the page.
- Links to 6 social profiles.
Domain & Encryption
Redirect Chain
- 1301http://smartsheet.com/
- 2301https://smartsheet.com/
- 3200https://www.smartsheet.com/cross-domain
Server Reputation
Still, stay alert
No major threat indicators — but a clean scan does not guarantee every page is safe, and phishing emails routinely spoof real domains.
- Double-check the exact URL in your address bar
Confirm you are actually on smartsheet.com and not a lookalike like s-martsheet.com.com or an IDN homoglyph.
- Use a password manager
Password managers only auto-fill on the exact domain they were saved for — they refuse to fill lookalike domains, which is the single best phishing defence.
- OpenDiscuss this site on the forum
If you have first-hand experience with this site — good or bad — share it with the MalwareTips community.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review found no threat indicators on smartsheet.com. The site appears legitimate based on the signals we checked, but always stay alert for phishing emails that spoof real domains.
- smartsheet.com passed our automated security checks with a trust score of 96/100. No antivirus engines or major blacklists flagged the site at the time of the last scan.
- Yes. smartsheet.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · YR1, expiring in 65 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- smartsheet.com is 25.2 years old, registered on 4/15/2001 through MarkMonitor Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- No. All 92 antivirus engines in our malware network report smartsheet.com as clean.
- No. smartsheet.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- smartsheet.com resolves to an IP operated by Fastly, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Yes. smartsheet.com sits in the global top-100k on Cloudflare Radar, which means it has substantial real-world traffic. That does not automatically make it safe, but established brands almost always rank here and throwaway scam domains almost never do.
User reviews & comments(0)
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