Is smoothspine.com safe?

http://smoothspine.com/

Moderate RiskStatus

Coveragecomplete3 of 4 applicable core capabilities

Verdict

SmoothSpine sells a back-massager device with aggressive discount CTAs and mixed external reviews that include unauthorized-billing complaints.

The site is an e-commerce storefront for the Triple Fusion Massager. It advertises up to 67 % off plus free gifts and displays a 4.4/5 an independent review platform rating, yet external records show an F rating from the BBB and customer reports of unauthorized charges and refund difficulties.

Review the full terms and cancellation policy before purchase; consider using a virtual card and documenting all communications if you decide to buy.
Read full analysis
Calibrated safety spectrum

Where this site sits

  1. Dangerous1–20
  2. High Risk21–44
  3. Moderate Risk45–69
  4. Low Risk70–84
  5. Safe85–100

The score combines saved evidence strength and analysis quality. Coverage is reported separately.

01 · Investigation Brief

Investigation Brief

The site is an e-commerce storefront for the Triple Fusion Massager. It advertises up to 67 % off plus free gifts and displays a 4.4/5 an independent review platform rating, yet external records show an F rating from the BBB and customer reports of unauthorized charges and refund difficulties.

Product presentation and commercial claims

The homepage describes the Triple Fusion Massager as a 15-minute at-home routine for back pain and sciatica, labeled “Doctor Endorsed” with an “iron-clad 90-day 100 % money-back guarantee.”

A prominent “Shop Now & SAVE 60 % Today” button drives immediate purchases, and the page also advertises “UP TO 67 % OFF + FREE GIFTS.”

Third-party feedback and complaint records

an independent review platform shows 4.4/5 from thousands of reviews, but individual entries cite unauthorized billing attempts and confusing upselling tactics.

The Better Business Bureau gives the business an F rating, citing failure to respond to five complaints and reports of refund difficulties.

Why the score is 48

Multiple an independent review platform entries describe unauthorized charges after purchase. Coverage remains separate so missing sources cannot be mistaken for clean results.

02 · Security Evidence

Security evidence

Collected signals and independent provider data for this URL.

Antivirus Engines

0/ 91

No detections

Fresh result

No detections across 91 engines

No antivirus engine in this saved scan raised an adverse result. This is one signal, not a guarantee.

Malicious
0
Suspicious
0
Total
91
All 91 engine results
  • 0xSI_f33d - unrated - Clean
  • Abusix - clean - Clean
  • Acronis - clean - Clean
  • ADMINUSLabs - clean - Clean
  • AILabs (MONITORAPP) - clean - Clean
  • AlienVault - clean - Clean
  • alphaMountain.ai - clean - Clean
  • AlphaSOC - unrated - Clean
  • Antiy-AVL - clean - Clean
  • ArcSight Threat Intelligence - unrated - Clean
  • AutoShun - unrated - Clean
  • Bfore.Ai PreCrime - unrated - Clean
  • BitDefender - clean - Clean
  • Bkav - unrated - Clean
  • BlockList - clean - Clean
  • Blueliv - clean - Clean
  • Certego - clean - Clean
  • ChainPatrol - unrated - Clean
  • Chong Lua Dao - clean - Clean
  • CINS Army - clean - Clean
  • CRDF - clean - Clean
  • Criminal IP - unrated - Clean
  • CSIS Security Group - unrated - Clean
  • CTX AI - clean - Clean
  • Cyan - unrated - Clean
  • Cyble - clean - Clean
  • CyRadar - clean - Clean
  • desenmascara.me - clean - Clean
  • DNS8 - unrated - Clean
  • Dr.Web - clean - Clean
  • EmergingThreats - clean - Clean
  • Emsisoft - clean - Clean
  • Ermes - unrated - Clean
  • ESET - clean - Clean
  • ESTsecurity - clean - Clean
  • Forcepoint ThreatSeeker - clean - Clean
  • Fortinet - clean - Clean
  • Fortra - unrated - Clean
  • G-Data - clean - Clean
  • GCP Abuse Intelligence - unrated - Clean
  • Google Safe Browsing - clean - Clean
  • GreenSnow - clean - Clean
  • GreyNoise - unrated - Clean
  • Gridinsoft - unrated - Clean
  • Guardpot - unrated - Clean
  • Heimdal Security - clean - Clean
  • Hunt.io Intelligence - unrated - Clean
  • IPsum - clean - Clean
  • Juniper Networks - clean - Clean
  • K7AntiVirus - unrated - Clean
  • Kaspersky - clean - Clean
  • LevelBlue - clean - Clean
  • Lionic - clean - Clean
  • Lumu - unrated - Clean
  • Malwared - clean - Clean
  • MalwarePatrol - clean - Clean
  • MalwareURL - unrated - Clean
  • Mimecast - unrated - Clean
  • Netcraft - unrated - Clean
  • OpenPhish - clean - Clean
  • PhishFort - unrated - Clean
  • Phishing Database - clean - Clean
  • Phishtank - clean - Clean
  • PREBYTES - clean - Clean
  • PrecisionSec - unrated - Clean
  • Quick Heal - clean - Clean
  • Quttera - clean - Clean
  • Rising - clean - Clean
  • SafeToOpen - unrated - Clean
  • Sangfor - clean - Clean
  • Sansec eComscan - unrated - Clean
  • Scantitan - clean - Clean
  • SCUMWARE.org - clean - Clean
  • Seclookup - clean - Clean
  • Snort IP sample list - unrated - Clean
  • SOCRadar - unrated - Clean
  • Sophos - clean - Clean
  • StopForumSpam - clean - Clean
  • Sucuri SiteCheck - clean - Clean
  • ThreatHive - clean - Clean
  • URLhaus - clean - Clean
  • URLQuery - unrated - Clean
  • Viettel Threat Intelligence - clean - Clean
  • VIPRE - unrated - Clean
  • ViriBack - clean - Clean
  • VX Vault - clean - Clean
  • Webroot - clean - Clean
  • Xcitium Verdict Cloud - clean - Clean
  • Yandex Safebrowsing - clean - Clean
  • ZeroCERT - clean - Clean
  • ZeroFox - unrated - Clean

Security Scans

Browser Threat Feed
Not flagged on major threat lists

Checked against the browser threat feeds available to this scan — no hit.

What we observed

CAPTURED PAGE
smoothspine.com
What our review noticed on this page
Visual analysis

Visual context from the captured page

UP TO 67% OFF + FREE GIFTS 4.4/5 (6,288+ reviews) Trustpilot

Context only

What the captured page showed

2 observations
  1. 01

    UP TO 67% OFF + FREE GIFTS

  2. 02

    4.4/5 (6,288+ reviews) Trustpilot

03 · Investigation Story

Investigation story

The behavior, reputation, and operator evidence that explains how this site may affect a visitor.
  1. What the site claims

    SmoothSpine

  2. What we observed

    The page content was captured and checked alongside 91 antivirus results.

  3. What independent research found

    2 external findings were saved and compared with the page evidence.

  4. What remains unverified

    1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.

What kind of site and risk is this?

Threat category

Subscription Trap

Also observed: Fake Shop & Commercial Deception

Service and business model

Shop

Transaction

Observed behavior

No disruptive browser behavior saved

Evidence behind this classification

  1. 01Multiple an independent review platform entries describe unauthorized charges after purchase.
  2. 02BBB lists an F rating and notes non-response to complaints.
  3. 03Shop Now & SAVE 60% Today

Web research findings

Independent findings for smoothspine.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.

Business registration
No public record found
Could not match the site to a registered company — common for small sites.
Clone check
No clone detected
The completed research found no supported clone indicator.
Typosquat check
No look-alike match
The completed research found no supported look-alike match.
Web mentions
2 scam reports · 1 complaint
Scam reports (2)
Direct quotes from public scam databases, forums, and news.
  • Trustpilotopen

    "SmoothSpine tried to bill my credit card UNAUTHORIZED for a product I did NOT"

  • Better Business Bureauopen

    "Failure to respond to 5 complaint(s) filed against business"

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
Not listedCheck ↗
AbuseIPDB
Not listedCheck ↗

04 · Domain & Infrastructure

Domain & infrastructure

Timeline · identity · encryption · redirects · hosting

The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.

Infrastructure map

How the saved page connected to the wider web.

  1. Domainsmoothspine.com
  2. Redirects tosmoothspine.com
  3. Hosted byShopify, Inc.
  4. Referencescdn.shopify.com · fonts.shopifycdn.com

Domain Timeline

  1. Sep 15, 2019
    Domain registered

    First appeared in WHOIS records — 7.0 years old today.

  2. Sep 3, 2026
    Saved security review — Flagged as suspicious

    The completed checks from this saved scan are detailed above.

smoothspine.com is an established domain now carrying threat signals. An older domain that starts tripping security checks is a classic pattern for an asset that was sold, repurposed, or compromised — the age alone is not reassurance.

Contact Verification

Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.

What We Found
No clear contact details on the page
Emails on site's domainNone
Phone numbersNone
Postal addressNot listed
Linked social profiles0
Signal Summary
Several contact red flags
  • No direct contact email found on the captured page.

Domain & Encryption

Domain History
Age7 years old
RegistrarTucows Domains Inc.
RegisteredSep 15, 2019
ExpiresSep 15, 2027
Owner privacyUnknown
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · YE2
ExpiresOct 27, 2026 (53d)
Self-signedNo
Hosting & Technology
HostingShopify, Inc.
Server locationCA
Web servercloudflare
Platform / CMSShopify

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No
  • 1301http://smoothspine.com/
  • 2200https://smoothspine.com/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file5
ISPShopify, Inc.
Usage typeContent Delivery Network

Referenced Domains

05 · Evidence Ledger

Evidence ledger

Coverage, provenance, and source freshness remain separate so a missing check is never mistaken for a clean result.
  1. Antiviruscomplete
  2. Browser threat feedcomplete
  3. Page contentcomplete
  4. Analysispartial
  5. Visual evidencecomplete
Completed analysis

The conclusion is supported by the evidence saved with this report.

Technical threat

unknown

Malware, phishing, credential theft and hostile infrastructure.

No confirmed evidence in this dimension.

Operator / customer risk

suspicious

Complaints, withdrawals, business conduct and commercial traps.

Additional evidence review · Additional evidence review

Source coverage and freshness

Status shows whether usable evidence was saved; finding shows what that evidence observed.

Antivirus
Result0 of 91 engines flagged
CompletionCompleted
FindingNo adverse finding
Freshnessfresh · Sep 3, 2026
Browser protection
ResultNo browser threat-list match
CompletionCompleted
FindingNo adverse finding
FreshnessNot available
Page content
ResultPage fetched · HTTP 200
CompletionCompleted
FindingNo adverse finding
FreshnessNot available
Visual evidence
Result2 visible observations saved with the page capture
CompletionCompleted
FindingNo adverse finding
FreshnessNot available
Independent research
Result2 independent findings were saved
CompletionCompleted
FindingAdverse
FreshnessNot available

06 · Your Next Move

Your next move

Proceed with caution

Our automated review flagged enough risk that you should treat this site as unverified.

  1. Analyst recommendation

    Review the full terms and cancellation policy before purchase; consider using a virtual card and documenting all communications if you decide to buy.

  2. Treat smoothspine.com as unverified

    Do not enter credentials or send money until you have independently verified the business.

  3. Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  4. Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  5. Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

07 · Safety FAQ

Safety FAQ

Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.

Is smoothspine.com a scam or is it safe?
There isn't enough evidence yet for us to give smoothspine.com a confident verdict, so treat it with caution. The domain is 7 years old. Until it can be independently verified, don't enter passwords, card details, or send money, and confirm the company through channels you find yourself rather than links on the site.
Is smoothspine.com safe to use?
smoothspine.com has a Safety Score of 48/100 (Moderate Risk). Analysis coverage is complete at 100%. Do not trust blindly; analysis may be limited.
Has smoothspine.com been flagged by antivirus engines?
No — all 91 antivirus and blocklist engines in our malware network currently report smoothspine.com as clean. That's a good sign, though antivirus coverage is only one of the many signals we weigh, and brand-new scam sites can appear clean before vendors catch up.
Is smoothspine.com on any phishing or malware blacklists?
No — smoothspine.com is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
How old is the smoothspine.com domain?
smoothspine.com is 7 years old, registered on September 15, 2019 through Tucows Domains Inc.. A multi-year registration history is one of the stronger signals against a scam, though it's never a guarantee on its own — established domains can still be misused.
Does smoothspine.com have a valid SSL certificate?
Yes — smoothspine.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · YE2, valid for another 53 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
Where is smoothspine.com hosted?
smoothspine.com resolves to an IP operated by Shopify, Inc. in CA (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
How often is the smoothspine.com report updated?
This report is a record of the scan run on September 3, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about smoothspine.com has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.

08 · Final Verdict

Final verdict

The saved conclusion, decisive evidence, and practical action in one final view.
Verdict score
48/100
Moderate Risk

SmoothSpine sells a back-massager device with aggressive discount CTAs and mixed external reviews that include unauthorized-billing complaints.

Saved capturesmoothspine.comCapture-safe
Captured during this scan. Opening this report does not revisit the site.
Conclusion

The site is an e-commerce storefront for the Triple Fusion Massager. It advertises up to 67 % off plus free gifts and displays a 4.4/5 an independent review platform rating, yet external records show an F rating from the BBB and customer reports of unauthorized charges and refund difficulties.

Recommended actionReview the full terms and cancellation policy before purchase; consider using a virtual card and documenting all communications if you decide to buy.
Saved evidence only

Missing checks are never treated as a clean result.

Scan another URL
Continue toCommunity

09 · Community

Community

First-hand experiences add human context after the scanner has reached its conclusion.