Is tessizy.com safe?

A buyer report describes goods that did not match the listing and a refund that was refused

The BBB Scam Tracker entry (Scam ID 1065697, reported September 24, 2025) lists contact@tessizy.com as the scammer contact and the business as "TESSI PTE. LTD" with an unknown location. The complainant says they paid $154 for two "smoking Halloween lanterns" that were claimed to be American made and shipped from the U.S.; the goods were not American made and shipped from Shanghai instead.

The same report says the parcel contained a 23-inch plastic lantern that did not smoke, with one item broken, and that when the buyer asked for a refund the seller refused and offered 30% off a next order. The report also points to a related host, smoke-lantern.tessiflex.com, which suggests the same operation runs more than one storefront.

A security vendor's listing describes tessizy.com as a fraudulent e-commerce site that takes payment through deceptive tactics, and cites an independent review platform's score of 1.5 from 27 reviews as evidence of low customer trust. That is a vendor assessment and a review-score record, not a second independent complaint, so it corroborates the pattern rather than adding a separate buyer account.

The storefront itself discloses no operator and shows no catalogue

The rendered page carries only the wordmark "TESSI" and the line "A small shop with big care. We handpick a few everyday essentials we truly stand behind—useful for everyone, priced fairly." Below that tagline the central area is blank white, with no product tiles, images, prices or cart controls visible.

The footer offers an "Order" column with Track My Order and Shipping Policy, a "Resources" column with About Us and FAQs, and a "How can we help you?" column with a red Contact Us button. No company name, registration number, physical address, phone number or email address appears anywhere in the rendered page, and the page builds its content with scripts, so its own contact details were not visible to our page reader and were not reviewed.

The domain is 905 days old and registered through a privacy service, so the registrant is not publicly named. Age and privacy protection are not scam evidence on their own, but they mean there is no independent ownership record to weigh against the buyer report.

Clean technical checks do not offset the merchant conduct evidence

The browser threat feed returned no threat warning, the saved TLS check found a valid encrypted connection, and the hosting IP carries an abuse confidence score of 0/100 across 0 saved reports. Nothing on the captured page attempted a download, a credential prompt or a wallet connection.

A saved antivirus aggregate does record one adverse engine result, from Netcraft and Gridinsoft, but it is a stale observation rather than a fresh scan, so it is treated as a real but dated signal. The decisive issue here is not malware: it is a storefront that hides who runs it while an independent complaint describes goods that did not match the listing and a refund that was refused.