Is thecleaningstation.com safe?
http://thecleaningstation.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (57 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Long-standing cleaning-supply shop with valid security and real contact details, but one adverse review and no BBB accreditation
The Cleaning Station is an online retailer of janitorial, cleaning and personal-care supplies. The domain has been registered for over 17 years, the site publishes a domain-based contact email, a phone number and a postal address in Lenox, Massachusetts, and the saved technical checks found a valid encrypted connection and no threat warning. Independent research returned mixed signals: one source notes the business is not BBB accredited, another notes shipping costs are only calculated at checkout, one review is positive about shipping and service, and one adverse review describes a bad experience with a dress-alteration service that may belong to a different business sharing the name. No fraud mechanics were confirmed. The score reflects a real, established-looking shop with clean technical checks, held back from the Safe band by the adverse review, the lack of BBB accreditation and the unresolved question of whether that complaint refers to this business.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 78/100
Low Risk covers scores 70–84. 1 finding pulled the score down; 4 pushed it up.
What pulled the score down
- ModerateOne customer complaint on a public review site: "Horrendous place, NEVER EVER USE THEM!!! They are the biggest liars and cheats. We brought them a brand new dress to alter"
What pushed the score up
- SupportsThe registrable domain is over 17 years old, consistent with an established business.
- SupportsThe site publishes a domain-based email, a phone number and a postal address in Lenox, MA.
- SupportsNo Safe Browsing threat warning and a valid encrypted connection were found.
- SupportsOne independent review praises fast shipping and customer service.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
The Cleaning Station is an online retailer of janitorial, cleaning and personal-care supplies. The domain has been registered for over 17 years, the site publishes a domain-based contact email, a phone number and a postal address in Lenox, Massachusetts, and the saved technical checks found a valid encrypted connection and no threat warning. Independent research returned mixed signals: one source notes the business is not BBB accredited, another notes shipping costs are only calculated at checkout, one review is positive about shipping and service, and one adverse review describes a bad experience with a dress-alteration service that may belong to a different business sharing the name. No fraud mechanics were confirmed. The score reflects a real, established-looking shop with clean technical checks, held back from the Safe band by the adverse review, the lack of BBB accreditation and the unresolved question of whether that complaint refers to this business.
Operator identity and reputation signals
The site presents itself as a normal retail operation. Its own pages list a contact email on its own domain (info@thecleaningstation.com), a customer-service phone number (888-566-0809) and a postal address at 309 Pittsfield Road, Suite A, Lenox, MA 01240. These are the kind of contact details a legitimate small retailer would publish, and they give a visitor a way to reach a human before or after a purchase.
Independent research is mixed rather than damning. One source records that the business is not accredited by the Better Business Bureau, which is a trust signal some shoppers weigh but is not itself evidence of wrongdoing. One review is positive, praising fast shipping and customer service. One adverse review describes a bad experience with a dress-alteration service; our review flags that this complaint may relate to a different business with a similar name, so it should not be treated as a confirmed report about this cleaning-supply shop.
Technical checks are clean; operator risk is unconfirmed
The saved technical checks found no threat warning from the browser threat feed and a valid encrypted connection. The domain is also long-standing, registered in 2008, which is consistent with an established business rather than a throwaway storefront. These are reassuring technical facts, but they only show that the site is not currently flagged and that traffic is encrypted; they do not by themselves prove the operator is trustworthy.
On the operator side, no specific fraud mechanics were confirmed. The main open questions are the lack of BBB accreditation and the fact that shipping costs are only calculated at checkout rather than shown upfront on product pages, which can affect purchase planning. Neither of these is a scam mechanism, but together with the unresolved identity question around the adverse review they justify caution rather than a clean bill of health.
What a visitor actually experiences
A visitor arriving on the site sees a standard e-commerce layout with product categories such as floor cleaners and trash cans, a shopping cart, and a newsletter signup field. A popup offers 10% off a first order if the visitor shops within 24 hours, which is a common promotional tactic rather than a deceptive flow.
The purchase path is ordinary: add items to the cart, proceed to checkout, and pay. Returns are handled through a third-party online returns portal, and some contact or support functions link to a BigCommerce-hosted subdomain. These are normal operational choices for a small retailer and do not indicate a cross-domain order trap or an affiliate funnel.
Why the score is 78
The saved checks found no material threat, but the evidence was not strong enough for the highest Safe tier. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
0/ 92
No detectionsSaved analysis from July 15, 2026 - stale
No detections across 57 engines that rated this URL
No antivirus engine that answered raised an adverse result; 35 had no rating for this URL. This is one signal, not a guarantee.
- Malicious
- 0
- Suspicious
- 0
- Total
- 92
All 92 engine results
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Unrated
- CINS Army - Clean
- Cluster25 - Unrated
- CRDF - Clean
- Criminal IP - Clean
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Gridinsoft - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Unrated
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderonlineshop
- Forcepoint ThreatSeekerbusiness and economy
- Googleshopping
- Xcitium Verdict Cloudmarketing & merchandising
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
Save 10% off Your First Order. Hurry! Shop in the next 24 hours to save.
What the captured page showed
1 observation- 01
Save 10% off Your First Order. Hurry! Shop in the next 24 hours to save.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Janitorial Supplies, Personal Care & Disinfecting Supplies
- Meta description
Buy janitorial supplies, cleaning products, and bulk bath & body essentials from trusted brands. Fast shipping and wholesale pricing for every facility.
Pages we read
- Main page/Read
- About page/about-us/Read
- Privacy policy/privacy-policy/Read
- Refund / returns policy/return-policy/Read
- Shipping policy/shipping-policy/Read
- Contact page/contact-us/Read
03 · Investigation Story
Investigation story
What the site claims
Janitorial Supplies, Personal Care & Disinfecting Supplies
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
4 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The registrable domain is over 17 years old, consistent with an established business.
- 02The site publishes a domain-based email, a phone number and a postal address in Lenox, MA.
- 03No Safe Browsing threat warning and a valid encrypted connection were found.
Web research findings
Independent findings for thecleaningstation.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Yellow Pagesopen
"Horrendous place, NEVER EVER USE THEM!!! They are the biggest liars and cheats. We brought them a brand new dress to alter"
- Exaopen
"I have loved every bath & body product I have received so far! Fast shipping, excellent customer service, and a wide array of products!"
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainthecleaningstation.com
- Redirects tothecleaningstation.com
- Hosted byBigcommerce Inc.
- Referencescdn11.bigcommerce.com · fonts.googleapis.com
Domain Timeline
- Dec 24, 2008Domain registered
First appeared in WHOIS records — 17 years old when this review was saved.
- Oct 21, 2026Saved security review — Rated Low Risk
This saved scan found no material threat, but the evidence was not strong enough for the highest Safe tier.
thecleaningstation.com has operated for years and this review found no material threat — a long track record, though it is never a guarantee on its own.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (info@thecleaningstation.com).
- Phone number listed (888-566-0809).
- Postal address visible on the page.
- Links to 12 social profiles.
Domain & Encryption
Certificate issued for thecleaningstation.com.
Site platform
- BigCommerce
Scripts, fonts and CDNs
- Google Fonts
- cdnjs
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://thecleaningstation.com/
- 2200https://thecleaningstation.com/
Server Reputation
Sites linked to this one
Other sites we have reports for that share something checkable with this one. A shared detail is a lead to compare, not proof that the sites have the same owner or the same risk; each keeps its own rating.
On the same server IP
Also served from 192.200.160.248 (Bigcommerce Inc.). Unrelated sites can share a server, so this is a lead, not proof.
- www.fishmountstore.comSafe
- labeltac.comLow Risk
- mykeycounter.comLow Risk
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
No confirmed evidence in this dimension.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
One customer complaint on a public review site: "Horrendous place, NEVER EVER USE THEM!!! They are the biggest liars and cheats. We brought them a brand new dress to alter"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 0 of 92 engines flagged | Limited | No saved finding | stale fallback · analysed Jul 15, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 21, 2026 |
| Independent research | 4 independent findings were saved | Completed | Adverse | this scan · Oct 21, 2026 |
- Antivirus
- Result0 of 92 engines flagged
- CompletionLimitedFindingNo saved finding
- Freshnessstale fallback · analysed Jul 15, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 21, 2026
- Independent research
- Result4 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 21, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is thecleaningstation.com a scam or is it safe?
Is thecleaningstation.com safe to use?
Has thecleaningstation.com been flagged by antivirus engines?
Is thecleaningstation.com on any phishing or malware blacklists?
How old is the thecleaningstation.com domain?
Does thecleaningstation.com have a valid SSL certificate?
Where is thecleaningstation.com hosted?
How often is the thecleaningstation.com report updated?
08 · Final Verdict
Final verdict
Long-standing cleaning-supply shop with valid security and real contact details, but one adverse review and no BBB accreditation
The Cleaning Station is an online retailer of janitorial, cleaning and personal-care supplies. The domain has been registered for over 17 years, the site publishes a domain-based contact email, a phone number and a postal address in Lenox, Massachusetts, and the saved technical checks found a valid encrypted connection and no threat warning. Independent research returned mixed signals: one source notes the business is not BBB accredited, another notes shipping costs are only calculated at checkout, one review is positive about shipping and service, and one adverse review describes a bad experience with a dress-alteration service that may belong to a different business sharing the name. No fraud mechanics were confirmed. The score reflects a real, established-looking shop with clean technical checks, held back from the Safe band by the adverse review, the lack of BBB accreditation and the unresolved question of whether that complaint refers to this business.
09 · Community
Community
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