Is thenovagel.com safe?
http://thenovagel.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (57 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
NovaGel is a young online shop with limited business transparency
The site is a transaction-oriented storefront with Shop now, Cart, and order-tracking functions. Its domain is 215 days old, and no operator postal address was visible on the reviewed page. A domain-based support email offers some accountability, while current browsing and connection checks found no active technical warning. These mixed signals support a Moderate Risk rating rather than a finding that the shop is fraudulent.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 64/100
Moderate Risk covers scores 45–69. 2 findings pulled the score down; 2 pushed it up.
What pulled the score down
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- MinorNo operator postal address was visible on the captured page.
What pushed the score up
- SupportsThe shop lists a support address on its own domain.
- SupportsThe saved browsing and TLS checks showed no threat warning and a valid encrypted connection.
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
The site is a transaction-oriented storefront with Shop now, Cart, and order-tracking functions. Its domain is 215 days old, and no operator postal address was visible on the reviewed page. A domain-based support email offers some accountability, while current browsing and connection checks found no active technical warning. These mixed signals support a Moderate Risk rating rather than a finding that the shop is fraudulent.
Limited information for resolving purchase problems
No operator postal address was visible on the captured page. The shop does provide support@thenovagel.com, but that contact channel alone does not give buyers a physical point of contact if an order dispute arises.
The domain is only 215 days old, so it has a relatively short history on which to assess the storefront. This is a cautionary factor, not proof of deceptive trading.
Current technical checks are reassuring but not conclusive
The saved checks found a valid encrypted connection and no current browsing threat warning. Those results reduce concern about an immediate technical attack, but they do not verify fulfillment, refunds, or the operator behind the store.
One saved antivirus result marked the URL as suspicious, although the observation is stale and its timing requires confirmation. The hosting IP separately had an abuse-confidence score of 0/100 across 119 saved reports, so the available technical indicators are mixed rather than evidence of an active infection.
Why the score is 64
No operator postal address was visible on the captured page. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Unrated
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Unrated
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Unrated
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- BitDefenderfinancial
- Googleretail
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
90 Tage Zufriedenheits- oder Geld-zurück-Garantie.
What the captured page showed
1 observation- 01
90 Tage Zufriedenheits- oder Geld-zurück-Garantie.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
The NovaGel
Pages we read
- Main page/Read
- About page/pages/about-orleyoRead
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/policies/refund-policyRead
- Shipping policy/policies/shipping-policyRead
- Contact page/pages/contactRead
03 · Investigation Story
Investigation story
What the site claims
The NovaGel
What we observed
The page content was captured and checked alongside 57 antivirus results.
What independent research found
The search completed without a material external warning or corroborating report.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01No operator postal address was visible on the captured page.
- 021 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
- 03The registrable domain is 215 days old.
If this is a scam — what it means for you
The observed purchase path remains on the storefront
A visitor can select Shop now and proceed to the Cart, exposing them to an ordinary online purchase transaction with this relatively young and lightly identified store.
If this is a scam, how it works
The evidence-backed path
Each stage below is preserved from the grounded analysis and linked to saved evidence.
The storefront also offers an order-tracking link and displays a 90-day satisfaction-or-money-back guarantee, but the supplied evidence does not establish how those promises perform in practice.
Use a payment method with chargeback protection, avoid bank transfers or other irreversible payment methods, and verify the return address and operator details before ordering. Keep copies of the product offer and stated 90-day guarantee.
Web research findings
Independent findings for thenovagel.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
No independently sourced scam reports or credibility records were found for thenovagel.com. That is common for new or low-traffic sites and does not clear the site.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domainthenovagel.com
- Redirects tothenovagel.com
- Hosted byShopify, Inc.
- Referencescdn.shopify.com · fonts.shopifycdn.com
Domain Timeline
- Mar 9, 2026Domain registered
First appeared in WHOIS records — 7 months old when this review was saved.
- Oct 10, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No operator postal address visible on the captured page.
- Contact email on the site's own domain (support@thenovagel.com).
- Phone number listed (119.99 100).
Domain & Encryption
Certificate issued for thenovagel.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Chat, reviews and email
- Klaviyo
Payment providers the page loads
- Shop Pay
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
The site refused our redirect check, so the chain below is the one our page reader followed.
- 1301http://thenovagel.com/
- 2200https://thenovagel.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
unknownComplaints, withdrawals, business conduct and commercial traps.
No operator postal address was visible on the captured page.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 10, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 10, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 10, 2026 |
| Independent research | The search completed without a material external finding | Completed | No adverse finding | this scan · Oct 10, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 10, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 10, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 10, 2026
- Independent research
- ResultThe search completed without a material external finding
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 10, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is thenovagel.com a scam or is it safe?
Is thenovagel.com safe to use?
Has thenovagel.com been flagged by antivirus engines?
Is thenovagel.com on any phishing or malware blacklists?
How old is the thenovagel.com domain?
Does thenovagel.com have a valid SSL certificate?
Where is thenovagel.com hosted?
How often is the thenovagel.com report updated?
08 · Final Verdict
Final verdict
NovaGel is a young online shop with limited business transparency
The site is a transaction-oriented storefront with Shop now, Cart, and order-tracking functions. Its domain is 215 days old, and no operator postal address was visible on the reviewed page. A domain-based support email offers some accountability, while current browsing and connection checks found no active technical warning. These mixed signals support a Moderate Risk rating rather than a finding that the shop is fraudulent.
09 · Community
Community
Are you the owner of thenovagel.com?Verify and reply