Is theuzzle.com safe?
http://theuzzle.com/
Checked on
How we checked
Coverage: strong · 3 of 4 applicable core capabilities
- Antivirus (60 of 92 engines answered) · saved result: did not fully complete
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
The Uzzle is a real, long-running board-game shop with genuine contact details, but its own refund terms and independent customer reports of paid orders that never arrived keep it out of the safe band.
The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 62/100
Moderate Risk covers scores 45–69. 1 finding pulled the score down; 5 pushed it up.
What pulled the score down
- Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
What pushed the score up
- SupportsThe registrable domain is 1939 days old
- SupportsContact email on the site's own domain (help@theuzzle.com).
- SupportsPostal address visible on the page.
- SupportsThe saved TLS check found a valid encrypted connection
- SupportsGoogle Safe Browsing returned no threat warning
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.
A real board-game store, not an anonymous shell
The site presents itself as an online store for a board game, with product pages, an Add to Cart control, a cart counter, and a Shop All Products link. The operator is named on the site as Uzzle Games LLC, and the pages carry a contact email on the site's own domain plus a Dallas, Texas postal address. The registrable domain is 1939 days old, so this is not a freshly registered throwaway storefront.
The technical baseline is clean: the saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning. That means no malware or phishing was detected on the captured page; it does not by itself vouch for how orders are fulfilled.
Paid orders, refund limits, and mixed delivery reports
The strongest adverse item is an independent review platform's review in which the customer says they ordered in mid-December for a Christmas present, were charged 83.39 on the 18th, and never received the product. A separate security vendor lists theuzzle.com as a suspicious shop, noting that reports in this class often describe payment accepted first and delivery issues later. These are two independent adverse external items, and they point at the same failure mode: money taken, goods not delivered.
The site's own guarantee text compounds the concern. It states the guarantee applies exclusively to the initial game purchase and not to subsequent purchases, and that Uzzle Games LLC reserves the right to decline a refund if it determines the game has been used or the guarantee conditions were not met. That is a narrow, operator-controlled refund window rather than a straightforward money-back promise.
Independent review coverage is genuinely mixed rather than uniformly negative: it highlights enjoyable gameplay for all ages, fast shipping, and good customer service, while also noting recurring damaged shipments and significant shipping delays. That mix is why this reads as a real store with a fulfillment and dispute problem, not as a fabricated shop.
Where the money and the fine print actually go
Purchases happen on the site itself: the Add to Cart control, the cart, and the shop-all link all point back to theuzzle.com, so the transaction is same-site rather than an off-domain checkout. The site also runs an email signup form and a Subscription Policy page, which is a marketing list rather than a recurring product charge.
The one cross-domain path is legal, not commercial in the affiliate sense: the site's terms of service and privacy policy are hosted on terms.pscr.pt, a third-party policy host. That is a common arrangement for small stores and does not by itself indicate deception, but it does mean the governing terms live off the store's own domain.
Why the score is 62
The score combines saved deterministic evidence with the grounded analysis available for this report. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
1/ 92
detectionsSaved analysis from October 2, 2026 - stale
1 engine flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 0
- Suspicious
- 1
- Total
- 92
| Engine | Finding |
|---|---|
| GridinsoftSuspicious | suspicious |
All 92 engine results
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Clean
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortinet - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping
- BitDefenderonlineshop
- Forcepoint ThreatSeekershopping
- Googleshopping
- Sophosonline shopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
4.8 STARS | BASED ON 2051 REVIEWS
What the captured page showed
1 observation- 01
4.8 STARS | BASED ON 2051 REVIEWS
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
The Uzzle - Fun Family Games | Board Games For Family
- Meta description
Uzzle combines the fun of board games with the challenge of puzzles. Compete with family and friends to see who will score the most points! The Uzzle has four levels so everyone can play. Beginners can start on level one and slowly work up to level four!
Pages we read
- Main page/Read
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/pages/refund-policyRead
- Shipping policy/policies/shipping-policyRead
- Contact page/pages/contact-usCould not be read
03 · Investigation Story
Investigation story
What the site claims
The Uzzle - Fun Family Games | Board Games For Family
What we observed
The page content was captured and checked alongside 60 antivirus results.
What independent research found
3 external findings were saved and compared with the page evidence.
What remains unverified
1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.
Web research findings
Independent findings for theuzzle.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Trustpilotopen
"I ordered this product in the middle of December for a Christmas present. You charged me 83.39 on the 18th. I never recieved your product. Still waiting."
- Gridinsoftopen
"Theuzzle.com is listed as a suspicious shop. Reports in this class often describe payment accepted first, delivery issues later."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaintheuzzle.com
- Redirects totheuzzle.com
- Hosted byShopify, Inc.
- Referencesgoogletagmanager.com · scripts.clarity.ms
Domain Timeline
- Jun 27, 2021Domain registered
First appeared in WHOIS records — 5 years old when this review was saved.
- Oct 19, 2026Saved security review — Rated Moderate Risk
The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- No phone number listed on the captured page.
- Contact email on the site's own domain (help@theuzzle.com).
- Postal address visible on the page.
Domain & Encryption
Certificate issued for theuzzle.com.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Google Tag Manager
- Microsoft Clarity
Chat, reviews and email
- Klaviyo
Scripts, fonts and CDNs
- jsDelivr
- cdnjs
Payment providers the page loads
- PayPal
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
- 1301http://theuzzle.com/
- 2200https://theuzzle.com/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruspartial
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
unknownMalware, phishing, credential theft and hostile infrastructure.
1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.
Operator / customer risk
unknownComplaints, withdrawals, business conduct and commercial traps.
No confirmed evidence in this dimension.
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 1 of 92 engines flagged | Limited | Adverse | stale fallback · analysed Oct 2, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 19, 2026 |
| Independent research | 3 independent findings were saved | Completed | Adverse | this scan · Oct 19, 2026 |
- Antivirus
- Result1 of 92 engines flagged
- CompletionLimitedFindingAdverse
- Freshnessstale fallback · analysed Oct 2, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 19, 2026
- Independent research
- Result3 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 19, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is theuzzle.com a scam or is it safe?
Is theuzzle.com safe to use?
Has theuzzle.com been flagged by antivirus engines?
Is theuzzle.com on any phishing or malware blacklists?
How old is the theuzzle.com domain?
Does theuzzle.com have a valid SSL certificate?
Where is theuzzle.com hosted?
How often is the theuzzle.com report updated?
08 · Final Verdict
Final verdict
The Uzzle is a real, long-running board-game shop with genuine contact details, but its own refund terms and independent customer reports of paid orders that never arrived keep it out of the safe band.
The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.
09 · Community
Community
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