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Is theuzzle.com safe?

http://theuzzle.com/

Moderate RiskStatus
Community ratingNo reviews yet · Write oneCommunity reviews are separate from our Safety Score.

Checked on

How we checked

Coverage: strong · 3 of 4 applicable core capabilities

  • Antivirus (60 of 92 engines answered) · saved result: did not fully complete
  • Google Safe Browsing: completed
  • page reading: completed
  • page capture: completed
  • domain records: completed
  • web research: completed
Verdict

The Uzzle is a real, long-running board-game shop with genuine contact details, but its own refund terms and independent customer reports of paid orders that never arrived keep it out of the safe band.

The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.

If you want the game, treat this as a moderate-risk purchase: pay with a method that gives you chargeback rights, keep the order confirmation and the 83.39-style charge record, and note that the site's guarantee covers only your first purchase and can be declined at the company's discretion. If an order does not arrive, escalate through your card issuer rather than relying on the site's refund clause. Do not treat the clean malware and TLS results as a guarantee of delivery.

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theuzzle.com: Moderate Risk — MalwareTips website safety report

Calibrated safety spectrum

Where this site sits

  1. Dangerous1–20
  2. High Risk21–44
  3. Moderate Risk45–69
  4. Low Risk70–84
  5. Safe85–100

The score combines saved evidence strength and analysis quality. Coverage is reported separately.

Score explained

Why 62/100

Moderate Risk covers scores 45–69. 1 finding pulled the score down; 5 pushed it up.

What pulled the score down

  1. Moderate1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.

What pushed the score up

  • SupportsThe registrable domain is 1939 days old
  • SupportsContact email on the site's own domain (help@theuzzle.com).
  • SupportsPostal address visible on the page.
  • SupportsThe saved TLS check found a valid encrypted connection
  • SupportsGoogle Safe Browsing returned no threat warning

No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.

01 · Investigation Brief

Investigation Brief

The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.

A real board-game store, not an anonymous shell

The site presents itself as an online store for a board game, with product pages, an Add to Cart control, a cart counter, and a Shop All Products link. The operator is named on the site as Uzzle Games LLC, and the pages carry a contact email on the site's own domain plus a Dallas, Texas postal address. The registrable domain is 1939 days old, so this is not a freshly registered throwaway storefront.

The technical baseline is clean: the saved TLS check found a valid encrypted connection and the browser threat feed returned no threat warning. That means no malware or phishing was detected on the captured page; it does not by itself vouch for how orders are fulfilled.

Paid orders, refund limits, and mixed delivery reports

The strongest adverse item is an independent review platform's review in which the customer says they ordered in mid-December for a Christmas present, were charged 83.39 on the 18th, and never received the product. A separate security vendor lists theuzzle.com as a suspicious shop, noting that reports in this class often describe payment accepted first and delivery issues later. These are two independent adverse external items, and they point at the same failure mode: money taken, goods not delivered.

The site's own guarantee text compounds the concern. It states the guarantee applies exclusively to the initial game purchase and not to subsequent purchases, and that Uzzle Games LLC reserves the right to decline a refund if it determines the game has been used or the guarantee conditions were not met. That is a narrow, operator-controlled refund window rather than a straightforward money-back promise.

Independent review coverage is genuinely mixed rather than uniformly negative: it highlights enjoyable gameplay for all ages, fast shipping, and good customer service, while also noting recurring damaged shipments and significant shipping delays. That mix is why this reads as a real store with a fulfillment and dispute problem, not as a fabricated shop.

Where the money and the fine print actually go

Purchases happen on the site itself: the Add to Cart control, the cart, and the shop-all link all point back to theuzzle.com, so the transaction is same-site rather than an off-domain checkout. The site also runs an email signup form and a Subscription Policy page, which is a marketing list rather than a recurring product charge.

The one cross-domain path is legal, not commercial in the affiliate sense: the site's terms of service and privacy policy are hosted on terms.pscr.pt, a third-party policy host. That is a common arrangement for small stores and does not by itself indicate deception, but it does mean the governing terms live off the store's own domain.

Why the score is 62

The score combines saved deterministic evidence with the grounded analysis available for this report. Coverage remains separate so missing sources cannot be mistaken for clean results.

02 · Security Evidence

Security evidence

Collected signals and independent provider data for this URL.

Antivirus Engines

1/ 92

detections

Saved analysis from October 2, 2026 - stale

1 engine flagged this URL

Every saved adverse engine is listed below. The full provider matrix remains available for audit.

Malicious
0
Suspicious
1
Total
92
Adverse antivirus results
EngineFinding
GridinsoftSuspicioussuspicious
All 92 engine results
  • Gridinsoft - Suspicious
  • 0xSI_f33d - Unrated
  • Abusix - Clean
  • Acronis - Clean
  • ADMINUSLabs - Clean
  • AILabs (MONITORAPP) - Clean
  • AlienVault - Clean
  • alphaMountain.ai - Clean
  • AlphaSOC - Unrated
  • Antiy-AVL - Clean
  • ArcSight Threat Intelligence - Unrated
  • AutoShun - Unrated
  • Bfore.Ai PreCrime - Unrated
  • BitDefender - Clean
  • Bkav - Unrated
  • BlockList - Clean
  • Blueliv - Clean
  • Certego - Clean
  • ChainPatrol - Unrated
  • Chong Lua Dao - Clean
  • CINS Army - Clean
  • CRDF - Clean
  • Criminal IP - Unrated
  • CSIS Security Group - Unrated
  • CTX AI - Clean
  • Cyan - Unrated
  • Cyble - Clean
  • CyRadar - Clean
  • desenmascara.me - Clean
  • DNS8 - Unrated
  • Dr.Web - Clean
  • EmergingThreats - Clean
  • Emsisoft - Clean
  • Ermes - Unrated
  • ESET - Clean
  • ESTsecurity - Clean
  • Forcepoint ThreatSeeker - Clean
  • Fortinet - Clean
  • Fortra - Unrated
  • G-Data - Clean
  • GCP Abuse Intelligence - Unrated
  • Google Safe Browsing - Clean
  • GreenSnow - Clean
  • GreyNoise - Unrated
  • Guardpot - Unrated
  • Heimdal Security - Clean
  • Hunt.io Intelligence - Unrated
  • IPsum - Clean
  • Juniper Networks - Clean
  • K7AntiVirus - Unrated
  • Kaspersky - Clean
  • LevelBlue - Clean
  • Lionic - Clean
  • Lumu - Unrated
  • Malwared - Clean
  • MalwarePatrol - Clean
  • MalwareURL - Unrated
  • Mimecast - Unrated
  • Netcraft - Unrated
  • OpenPhish - Clean
  • PhishFort - Unrated
  • Phishing Database - Clean
  • Phishtank - Clean
  • PREBYTES - Clean
  • PrecisionSec - Unrated
  • Quick Heal - Clean
  • Quttera - Clean
  • Rising - Clean
  • SafeToOpen - Unrated
  • Sangfor - Clean
  • Sansec eComscan - Unrated
  • Scantitan - Clean
  • SCUMWARE.org - Clean
  • Seclookup - Clean
  • Snort IP sample list - Unrated
  • SOCRadar - Unrated
  • Sophos - Clean
  • StopForumSpam - Clean
  • Sucuri SiteCheck - Clean
  • Synthient - Unrated
  • ThreatHive - Clean
  • URLhaus - Clean
  • URLQuery - Unrated
  • Viettel Threat Intelligence - Clean
  • VIPRE - Unrated
  • ViriBack - Clean
  • VX Vault - Clean
  • Webroot - Clean
  • Xcitium Verdict Cloud - Clean
  • Yandex Safebrowsing - Clean
  • ZeroCERT - Clean
  • ZeroFox - Unrated

How security vendors categorise this site

  • alphaMountain.aiShopping
  • BitDefenderonlineshop
  • Forcepoint ThreatSeekershopping
  • Googleshopping
  • Sophosonline shopping

Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.

Security Scans

Browser Threat Feed
Not flagged on major threat lists

Checked against the browser threat feeds available to this scan — no hit.

What we observed

CAPTURED PAGE
theuzzle.com
What our review noticed on this page
Visual analysis

Visual context from the captured page

4.8 STARS | BASED ON 2051 REVIEWS

Context only

What the captured page showed

1 observation
  1. 01

    4.8 STARS | BASED ON 2051 REVIEWS

What the page says about itself

What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.

Page title
The Uzzle - Fun Family Games | Board Games For Family
Meta description
Uzzle combines the fun of board games with the challenge of puzzles. Compete with family and friends to see who will score the most points! The Uzzle has four levels so everyone can play. Beginners can start on level one and slowly work up to level four!

Pages we read

  • Main page/Read
  • Terms/policies/terms-of-serviceRead
  • Refund / returns policy/pages/refund-policyRead
  • Shipping policy/policies/shipping-policyRead
  • Contact page/pages/contact-usCould not be read

03 · Investigation Story

Investigation story

The behavior, reputation, and operator evidence that explains how this site may affect a visitor.
  1. What the site claims

    The Uzzle - Fun Family Games | Board Games For Family

  2. What we observed

    The page content was captured and checked alongside 60 antivirus results.

  3. What independent research found

    3 external findings were saved and compared with the page evidence.

  4. What remains unverified

    1 of the 4 applicable core capabilities did not complete, so those gaps remain visible in the coverage ledger.

Web research findings

Independent findings for theuzzle.com, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.

Business registration
Not checked
This report did not include a company-registry lookup, so no registration result is claimed.
Clone check
Not checked
No site-clone comparison was run for this report, so no clean result is claimed.
Typosquat check
Not checked
No look-alike domain comparison was run for this report, so no clean result is claimed.
Web mentions
2 complaints or warnings
Complaints and warnings (2)
Direct quotes from public complaints, negative reviews, warnings and security listings.
  • Trustpilotopen

    "I ordered this product in the middle of December for a Christmas present. You charged me 83.39 on the 18th. I never recieved your product. Still waiting."

  • Gridinsoftopen

    "Theuzzle.com is listed as a suspicious shop. Reports in this class often describe payment accepted first, delivery issues later."

Reputation Sources

How this domain rates across independent threat-intelligence and blocklist providers.

Google Safe Browsing
Not listedCheck ↗
VirusTotal
ListedCheck ↗
AbuseIPDB
Not listedCheck ↗

04 · Domain & Infrastructure

Domain & infrastructure

Timeline · identity · encryption · redirects · hosting

The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.

Infrastructure map

How the saved page connected to the wider web.

  1. Domaintheuzzle.com
  2. Redirects totheuzzle.com
  3. Hosted byShopify, Inc.
  4. Referencesgoogletagmanager.com · scripts.clarity.ms

Domain Timeline

  1. Jun 27, 2021
    Domain registered

    First appeared in WHOIS records — 5 years old when this review was saved.

  2. Oct 19, 2026
    Saved security review — Rated Moderate Risk

    The evidence in this saved scan is mixed or incomplete; the completed checks are detailed above.

Contact Verification

Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.

What We Found
Has a contact email on its own domain
Emails on site's domainhelp@theuzzle.com
Phone numbersNone
Postal addressPresent
Linked social profiles0
Signal Summary
One contact red flag
  • No phone number listed on the captured page.
  • Contact email on the site's own domain (help@theuzzle.com).
  • Postal address visible on the page.

Domain & Encryption

Domain History
Age5 years old
RegistrarNameCheap, Inc.
RegisteredJun 27, 2021
ExpiresJun 27, 2027
Last updatedMay 28, 2026
RegistrantNot published (privacy or GDPR redaction)
Owner privacyUnknown (owner not published)
Nameserversdns1.registrar-servers.comdns2.registrar-servers.comDNS by Namecheap
Verified ownerNo owner has verified this domain on MalwareTips
Encryption Certificate
StatusValid
ProtocolTLSv1.3
IssuerLet's Encrypt · YE2
IssuedSep 30, 2026 (18 days before this scan)
ExpiresDec 29, 2026 (71d)
Self-signedNo
Trusted chainYes: our check verified the issuer chain
Matches hostnameYes

Certificate issued for theuzzle.com.

Hosting & Technology
HostingShopify, Inc.
Server IP23.227.38.65 · shared CDN edge

A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.

Server locationCanada (CA)
Platform / CMSWordPress
PopularityNot in the Cloudflare Radar top list
Technologies and payments

Analytics and ads

  • Google Tag Manager
  • Microsoft Clarity

Chat, reviews and email

  • Klaviyo

Scripts, fonts and CDNs

  • jsDelivr
  • cdnjs

Payment providers the page loads

  • PayPal

Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.

Redirect Chain

Hops
1
Cross-domain
No
Lookalike
No
Punycode
No
  • 1301http://theuzzle.com/
  • 2200https://theuzzle.com/

Server Reputation

Abuse Intelligence
Confidence score0%
Reports on file98
ISPShopify, Inc.
Usage typeContent Delivery Network

Referenced Domains

05 · Evidence Ledger

Evidence ledger

Coverage, provenance, and source freshness remain separate so a missing check is never mistaken for a clean result.
  1. Antiviruspartial
  2. Browser threat feedcomplete
  3. Page contentcomplete
  4. Analysiscomplete
  5. Visual evidencecomplete
Completed analysis

The conclusion is supported by the evidence saved with this report.

Technical threat

unknown

Malware, phishing, credential theft and hostile infrastructure.

1 antivirus result marked the URL as suspicious. This comes from a saved antivirus observation rather than a new submission, so treat the detection as real but confirm the timing.

Operator / customer risk

unknown

Complaints, withdrawals, business conduct and commercial traps.

No confirmed evidence in this dimension.

Source coverage and freshness

Status shows whether usable evidence was saved; finding shows what that evidence observed.

Antivirus
Result1 of 92 engines flagged
CompletionLimitedFindingAdverse
Freshnessstale fallback · analysed Oct 2, 2026
Browser protection
ResultNo browser threat-list match
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 19, 2026
Page content
ResultPage fetched · HTTP 200
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 19, 2026
Visual evidence
Result1 visible observation saved with the page capture
CompletionCompletedFindingNo adverse finding
Freshnessthis scan · Oct 19, 2026
Independent research
Result3 independent findings were saved
CompletionCompletedFindingAdverse
Freshnessthis scan · Oct 19, 2026

06 · Your Next Move

Your next move

Proceed with caution

The evidence is mixed or incomplete, so treat this site as unverified until you can confirm who runs it.

  1. Analyst recommendation

    If you want the game, treat this as a moderate-risk purchase: pay with a method that gives you chargeback rights, keep the order confirmation and the 83.39-style charge record, and note that the site's guarantee covers only your first purchase and can be declined at the company's discretion. If an order does not arrive, escalate through your card issuer rather than relying on the site's refund clause. Do not treat the clean malware and TLS results as a guarantee of delivery.

  2. Treat theuzzle.com as unverified

    Do not enter credentials or send money until you have independently verified the business.

  3. Verify the business through independent channels

    Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.

  4. Never use irreversible payment methods

    Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.

  5. Share your experience

    If you have additional context, drop a comment below or post on the MalwareTips forum.

    Open

07 · Safety FAQ

Safety FAQ

Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.

Is theuzzle.com a scam or is it safe?
There isn't enough evidence yet for us to give theuzzle.com a confident verdict, so treat it with caution. The domain is 5 years old. Until it can be independently verified, don't enter passwords, card details, or send money, and confirm the company through channels you find yourself rather than links on the site.
Is theuzzle.com safe to use?
theuzzle.com has a Safety Score of 62/100 (Moderate Risk). Analysis coverage is strong at 83%. Do not trust blindly; analysis may be limited.
Has theuzzle.com been flagged by antivirus engines?
Yes. 1 of 92 antivirus and blocklist engines in our malware network flagged theuzzle.com as suspicious in the saved analysis from October 2, 2026. A single "suspicious" vote is a weak signal on its own, so it is weighed alongside the other checks rather than treated as a confirmed threat.
Is theuzzle.com on any phishing or malware blacklists?
No — theuzzle.com is not currently on the major browser blocklist feeds that Chrome, Safari, Firefox, and Edge rely on. Note that blocklists can lag behind brand-new scam domains, so "not listed" is reassuring but not a guarantee on its own.
How old is the theuzzle.com domain?
theuzzle.com is 5 years old, registered on June 27, 2021 through NameCheap, Inc. A multi-year registration history is one of the stronger signals against a scam, though it's never a guarantee on its own — established domains can still be misused.
Does theuzzle.com have a valid SSL certificate?
Yes — theuzzle.com presents a valid TLSv1.3 certificate issued by Let's Encrypt · YE2, valid for another 71 days. Important caveat: SSL only encrypts the connection between you and the site — it does not verify who runs it. Almost all scam sites now have valid SSL too, so a padlock alone never means "safe".
Where is theuzzle.com hosted?
theuzzle.com resolves to an IP operated by Shopify, Inc. in CA (Content Delivery Network). Hosting location alone doesn't make a site good or bad — but hosting that doesn't match a brand's claimed country, or that sits on networks known for abuse, is one of the many signals we weigh alongside the verdict above.
How often is the theuzzle.com report updated?
This report is a record of the scan run on October 19, 2026, and the verdict reflects that point in time. Scam sites change fast — they can go live, get flagged, or vanish within days — so if you believe something about theuzzle.com has changed, MalwareTips staff can run a fresh scan that re-checks every signal from scratch and republishes an updated verdict.

08 · Final Verdict

Final verdict

The saved conclusion, decisive evidence, and practical action in one final view.
Verdict score
62/100
Moderate Risk

The Uzzle is a real, long-running board-game shop with genuine contact details, but its own refund terms and independent customer reports of paid orders that never arrived keep it out of the safe band.

Saved capturetheuzzle.comCapture-safe
Captured during this scan. Opening this report does not revisit the site.
Conclusion

The Uzzle (theuzzle.com) sells a family board game directly under the name Uzzle Games LLC, with Add to Cart buttons, a cart, and a shop-all page. It is not a new or anonymous shell: the domain is over five years old, the site publishes a contact email on its own domain and a Dallas, Texas postal address, and the saved TLS check shows a valid encrypted connection. Against that, an independent review platform's reviewer states they were charged 83.39 in mid-December for a Christmas gift and never received the product, a security vendor lists the domain as a suspicious shop, and the site's own guarantee text limits refunds to the first purchase and lets the company decline a refund if it decides the game was used. Independent review coverage is mixed, praising the game and service while noting damaged shipments and significant shipping delays. This is a real store with a real product and a real dispute pattern, not a proven fake shop, so it lands in Moderate Risk rather than the dangerous bands.

Recommended actionIf you want the game, treat this as a moderate-risk purchase: pay with a method that gives you chargeback rights, keep the order confirmation and the 83.39-style charge record, and note that the site's guarantee covers only your first purchase and can be declined at the company's discretion. If an order does not arrive, escalate through your card issuer rather than relying on the site's refund clause. Do not treat the clean malware and TLS results as a guarantee of delivery.
Saved evidence only

Missing checks are never treated as a clean result.

Scan another URL
Continue toCommunity

09 · Community

Community

First-hand experiences add human context after the scanner has reached its conclusion.

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