Is topchoices.ca safe?
http://topchoices.ca/
Checked on
How we checked
Coverage: complete · 4 of 4 applicable core capabilities
- Antivirus (59 of 93 engines answered): completed
- Google Safe Browsing: completed
- page reading: completed
- page capture: completed
- domain records: completed
- web research: completed
Long-running Canadian appliance and electronics retailer with real contact details, but some customers report slow delivery and poor communication
topchoices.ca is the online store of Top Choice Electronics, which describes itself as an Ontario retailer of home appliances, electronics and furniture established in 2004. The domain is about 18 years old. The site lists an email address on its own domain, a phone number and a postal address. The browser threat feed shows no warning. One antivirus engine flagged the site as malicious and another as suspicious, out of 93. Two customer reviews describe unanswered update requests, delivery delays and a buyer choosing a refund after a long wait. The score of 74 reflects a store that appears genuine but where customer service problems have been reported.
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Where this site sits
- Dangerous1–20
- High Risk21–44
- Moderate Risk45–69
- Low Risk70–84
- Safe85–100
The score combines saved evidence strength and analysis quality. Coverage is reported separately.
Why 74/100
Low Risk covers scores 70–84. 2 findings pulled the score down; 4 pushed it up.
What pulled the score down
- Strong1 independent antivirus family reported an adverse result.
- ModerateOne customer complaint on a public review site: "Absolutely the worst customer service I’ve ever dealt with. No communication, no accountability, and every time I asked for an update I got nothing but excuses…"
What pushed the score up
- SupportsThe domain is about 18 years old.
- SupportsThe site lists an email on its own domain, a phone number and a postal address.
- SupportsGoogle Safe Browsing returned no threat warning
- SupportsThe saved TLS check found a valid encrypted connection
No points per finding are stored for this report: our analysis weighed all findings together to set the score. Each finding shows its saved severity instead (Decisive, Strong, Moderate or Minor). Community reviews never change the Safety Score.
01 · Investigation Brief
Investigation Brief
topchoices.ca is the online store of Top Choice Electronics, which describes itself as an Ontario retailer of home appliances, electronics and furniture established in 2004. The domain is about 18 years old. The site lists an email address on its own domain, a phone number and a postal address. The browser threat feed shows no warning. One antivirus engine flagged the site as malicious and another as suspicious, out of 93. Two customer reviews describe unanswered update requests, delivery delays and a buyer choosing a refund after a long wait. The score of 74 reflects a store that appears genuine but where customer service problems have been reported.
Technical checks versus the operator
On the technical side, the connection is properly encrypted and the browser threat feed raised no warning. One malicious and one suspicious detection appeared across 93 antivirus engines. That is a small minority and does not show that the site serves harmful files, but it has not been explained.
On the operator side, the signs point to a real business. The domain is 6,792 days old. The site gives a contact email at info@topchoices.ca, the phone number 905-799-0045 and a visible postal address. It also says the company has multiple store locations in Ontario.
What shoppers report and what the site offers
In one review, a buyer who ordered a couch, two chairs and an ottoman says they were quoted 6 to 8 weeks for delivery. At eight weeks they got no reply, and later they were told of a delay with no new date. Another reviewer says they got no updates on a Garmin order and decided to ask for a refund. That reviewer does not say whether the refund was paid.
The store works like a normal shop on its own domain. It shows discounted Samsung appliances, TVs and soundbars, some labelled open box or floor model, and uses an ordinary shopping cart. A pop-up offers 5% off in exchange for signing up with an email address.
Why the score is 74
The saved checks found no material threat, but the evidence was not strong enough for the highest Safe tier. Coverage remains separate so missing sources cannot be mistaken for clean results.
02 · Security Evidence
Security evidence
Antivirus Engines
2/ 93
detectionsFresh result
2 engines flagged this URL
Every saved adverse engine is listed below. The full provider matrix remains available for audit.
- Malicious
- 1
- Suspicious
- 1
- Total
- 93
| Engine | Finding |
|---|---|
| FortinetMalicious | malware |
| GridinsoftSuspicious | suspicious |
All 93 engine results
- Fortinet - malware - Malicious
- Gridinsoft - Suspicious
- 0xSI_f33d - Unrated
- Abusix - Clean
- Acronis - Clean
- ADMINUSLabs - Clean
- AILabs (MONITORAPP) - Clean
- AlienVault - Clean
- alphaMountain.ai - Clean
- AlphaSOC - Unrated
- Antiy-AVL - Clean
- ArcSight Threat Intelligence - Unrated
- AutoShun - Unrated
- Bfore.Ai PreCrime - Unrated
- BitDefender - Clean
- Bkav - Unrated
- BlockList - Clean
- Blueliv - Clean
- Certego - Clean
- ChainPatrol - Unrated
- Chong Lua Dao - Unrated
- CINS Army - Clean
- CRDF - Clean
- Criminal IP - Unrated
- CSIS Security Group - Unrated
- CTX AI - Clean
- Cyan - Unrated
- Cyble - Clean
- CyRadar - Clean
- desenmascara.me - Clean
- DNS8 - Unrated
- Dr.Web - Clean
- EmergingThreats - Clean
- Emsisoft - Clean
- Ermes - Unrated
- ESET - Clean
- ESTsecurity - Clean
- Forcepoint ThreatSeeker - Clean
- Fortra - Unrated
- G-Data - Clean
- GCP Abuse Intelligence - Unrated
- Google Safe Browsing - Clean
- GreenSnow - Clean
- GreyNoise - Unrated
- Guardpot - Unrated
- Heimdal Security - Clean
- Hunt.io Intelligence - Unrated
- IPsum - Clean
- Juniper Networks - Clean
- K7AntiVirus - Unrated
- Kaspersky - Clean
- LevelBlue - Clean
- Lionic - Clean
- Lumu - Unrated
- Malwared - Clean
- MalwarePatrol - Clean
- MalwareURL - Unrated
- Mimecast - Unrated
- Netcraft - Unrated
- OpenPhish - Clean
- Orcapot - Unrated
- PhishFort - Unrated
- Phishing Database - Clean
- Phishtank - Clean
- PREBYTES - Clean
- PrecisionSec - Unrated
- Quick Heal - Clean
- Quttera - Clean
- Rising - Clean
- SafeToOpen - Unrated
- Sangfor - Clean
- Sansec eComscan - Unrated
- Scantitan - Clean
- SCUMWARE.org - Clean
- Seclookup - Clean
- Snort IP sample list - Unrated
- SOCRadar - Unrated
- Sophos - Clean
- StopForumSpam - Clean
- Sucuri SiteCheck - Clean
- Synthient - Unrated
- ThreatHive - Clean
- URLhaus - Clean
- URLQuery - Unrated
- Viettel Threat Intelligence - Clean
- VIPRE - Unrated
- ViriBack - Clean
- VX Vault - Clean
- Webroot - Clean
- Xcitium Verdict Cloud - Clean
- Yandex Safebrowsing - Clean
- ZeroCERT - Clean
- ZeroFox - Unrated
How security vendors categorise this site
- alphaMountain.aiShopping
- BitDefenderonlineshop
- Forcepoint ThreatSeekershopping
- Googleshopping
- Sophosonline shopping
Each vendor’s own label for the site, saved with the antivirus result. Labels are separate from the engine verdicts above and can disagree with each other.
Security Scans
Checked against the browser threat feeds available to this scan — no hit.
What we observed
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Visual context from the captured page
UNLOCK 5% OFF Sign up to receive 5% off your first order and exclusive access to our best offers.
What the captured page showed
1 observation- 01
UNLOCK 5% OFF Sign up to receive 5% off your first order and exclusive access to our best offers.
What the page says about itself
What the site says about itself, quoted from the pages we read. The site wrote these words; they are not our findings.
- Page title
Top Choices - Kitchen Appliances, Audio, Video, TV & Furniture Store– Topchoice Electronics
- Meta description
Top Choice offers excellent pricing on Home Appliances, Furniture and TV AV from major brands like KitchenAid, GE, Whirlpool, Maytag, Monogram, LG, Samsung, B&O, Mazin, Xcella and many others. We offer delivery services through out GTA and Canada
Pages we read
- Main page/Read
- About page/pages/about-usRead
- Terms/policies/terms-of-serviceRead
- Refund / returns policy/policies/refund-policyRead
- Contact page/pages/contact-usRead
03 · Investigation Story
Investigation story
What the site claims
Top Choices - Kitchen Appliances, Audio, Video, TV & Furniture Store– Topchoice Electronics
What we observed
The page content was captured and checked alongside 59 antivirus results.
What independent research found
2 external findings were saved and compared with the page evidence.
What remains unverified
The checks completed, but ownership, business claims, and future site behavior can still change after this snapshot.
What kind of site and risk is this?
Threat category
No threat category confirmed
Service and business model
Shop
Observed behavior
Evidence behind this classification
- 01The domain is about 18 years old.
- 02The site lists an email on its own domain, a phone number and a postal address.
- 03One customer complaint on a public review site: "Absolutely the worst customer service I’ve ever dealt with. No communication, no accountability, and every time I asked for an update I got nothing but excuses…"
Web research findings
Independent findings for topchoices.ca, including public complaints, named review sources, registration records, and look-alike-domain evidence. A missing result is shown as unverified, never converted into a clean bill of health.
- Exa.aiopen
"Absolutely the worst customer service I’ve ever dealt with. No communication, no accountability, and every time I asked for an update I got nothing but excuses and a complete runaround. I purchased a garmin product and because of how long it’s taken I have decided to get a refund. Avoid this place at all costs."
- Exa.aiopen
"Lackluster customer service. Ordered a couch, 2 chairs and ottoman. Advised 6-8 week delivery timeframe. Contacted the store at 8 weeks, no response. Contacted again a few days later, advised there was a delay, no new timeline."
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
04 · Domain & Infrastructure
Domain & infrastructure
The plumbing behind the site — who registered it, how it’s encrypted, where it’s hosted, and where it links out. A valid certificate or a calm server doesn’t mean the business is honest — scam sites pass these checks too. Use this to corroborate the verdict, not to overturn it.
Infrastructure map
How the saved page connected to the wider web.
- Domaintopchoices.ca
- Redirects totopchoices.ca
- Hosted byShopify, Inc.
- Referencesbat.bing.com · sp-micro-next.b-cdn.net
Domain Timeline
- Mar 12, 2008Domain registered
First appeared in WHOIS records — 18 years old when this review was saved.
- Oct 17, 2026Saved security review — Rated Low Risk
This saved scan found no material threat, but the evidence was not strong enough for the highest Safe tier.
topchoices.ca has operated for years and this review found no material threat — a long track record, though it is never a guarantee on its own.
Contact Verification
Saved contact details can help identify the operator. Their presence supports traceability; it does not prove the business is trustworthy.
- Contact email on the site's own domain (info@topchoices.ca).
- Phone number listed (905-799-0045).
- Postal address visible on the page.
Domain & Encryption
Certificate issued for topchoices.ca.
A shared content-delivery network address answers for many sites, so it is not the site's own server and says nothing about who runs it.
Analytics and ads
- Microsoft Advertising
- Google Tag Manager
- Meta Pixel
Chat, reviews and email
- Yotpo reviews
Scripts, fonts and CDNs
- Font Awesome
- Google Fonts
Payment providers the page loads
None seen among the outside domains we saved.
Read from the first 20 outside domains the page loads and the shop platform it uses; the web server and platform rows are under Hosting & Technology. A payment script on the page does not prove the shop accepts that method at checkout, or that you are protected.
Redirect Chain
The site refused our redirect check, so the chain below is the one our page reader followed.
- 1301http://topchoices.ca/
- 2200https://topchoices.ca/
Server Reputation
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
05 · Evidence Ledger
Evidence ledger
- Antiviruscomplete
- Browser threat feedcomplete
- Page contentcomplete
- Analysiscomplete
- Visual evidencecomplete
The conclusion is supported by the evidence saved with this report.
Technical threat
suspiciousMalware, phishing, credential theft and hostile infrastructure.
1 independent antivirus family reported an adverse result.
Operator / customer risk
suspiciousComplaints, withdrawals, business conduct and commercial traps.
One customer complaint on a public review site: "Absolutely the worst customer service I’ve ever dealt with. No communication, no accountability, and every time I asked for an update I got nothing but excuses…"
Source coverage and freshness
Status shows whether usable evidence was saved; finding shows what that evidence observed.
| Source | Result | Completion | Finding | Freshness |
|---|---|---|---|---|
| Antivirus | 2 of 93 engines flagged | Completed | Adverse | fresh · analysed Oct 17, 2026 |
| Browser protection | No browser threat-list match | Completed | No adverse finding | this scan · Oct 17, 2026 |
| Page content | Page fetched · HTTP 200 | Completed | No adverse finding | this scan · Oct 17, 2026 |
| Visual evidence | 1 visible observation saved with the page capture | Completed | No adverse finding | this scan · Oct 17, 2026 |
| Independent research | 2 independent findings were saved | Completed | Adverse | this scan · Oct 17, 2026 |
- Antivirus
- Result2 of 93 engines flagged
- CompletionCompletedFindingAdverse
- Freshnessfresh · analysed Oct 17, 2026
- Browser protection
- ResultNo browser threat-list match
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 17, 2026
- Page content
- ResultPage fetched · HTTP 200
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 17, 2026
- Visual evidence
- Result1 visible observation saved with the page capture
- CompletionCompletedFindingNo adverse finding
- Freshnessthis scan · Oct 17, 2026
- Independent research
- Result2 independent findings were saved
- CompletionCompletedFindingAdverse
- Freshnessthis scan · Oct 17, 2026
07 · Safety FAQ
Safety FAQ
Common questions, answered directly from the scan data above — so the answers reflect the saved verdict and evidence in this report.
Is topchoices.ca a scam or is it safe?
Is topchoices.ca safe to use?
Has topchoices.ca been flagged by antivirus engines?
Is topchoices.ca on any phishing or malware blacklists?
How old is the topchoices.ca domain?
Does topchoices.ca have a valid SSL certificate?
Where is topchoices.ca hosted?
How often is the topchoices.ca report updated?
08 · Final Verdict
Final verdict
Long-running Canadian appliance and electronics retailer with real contact details, but some customers report slow delivery and poor communication
topchoices.ca is the online store of Top Choice Electronics, which describes itself as an Ontario retailer of home appliances, electronics and furniture established in 2004. The domain is about 18 years old. The site lists an email address on its own domain, a phone number and a postal address. The browser threat feed shows no warning. One antivirus engine flagged the site as malicious and another as suspicious, out of 93. Two customer reviews describe unanswered update requests, delivery delays and a buyer choosing a refund after a long wait. The score of 74 reflects a store that appears genuine but where customer service problems have been reported.
09 · Community
Community
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