Is track718.com legit or a scam?
A long-standing tracking platform with over 1,000 negative reports for facilitating e-commerce fraud through fabricated delivery statuses.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
Shop shows non-delivery red flags
A long-standing tracking platform with over 1,000 negative reports for facilitating e-commerce fraud through fabricated delivery statuses. Several red flags typical of non-delivery shops are present. Don't pay by crypto or wire, and keep the chargeback window in mind.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
While the domain is over six years old and the company is a registered entity in Hong Kong, our analysis reveals a massive volume of consumer complaints. Gridinsoft has flagged the site for phishing, and hundreds of users report that scam sellers use this platform to show 'delivered' status for items that never arrive. The site functions as a neutral tool, but its primary ecosystem appears to be shady dropshipping and fraudulent storefronts. The contrast between its technical age and the overwhelming evidence of its role in delivery scams makes it highly risky for consumers.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for track718.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain registered over 6 years ago (approx. 2317 days as provided); company entity Track718 Technology Network Co., Limited incorporated in 2021 in Hong Kong with Shenzhen ties.
- Trustpilot for www.track718.com shows 1/5 rating from over 1,000 reviews, with many calling it a 'false tracking website for scam sellers'.
- Multiple sources (JustAnswer, MalwareTips, ScamWatcher, BBB Scam Tracker, PissedConsumer, Reddit, Facebook) report it as a tool used in e-commerce scams: provides fake 'delivered' status for non-existent or undelivered packages from shady o
- Company defends itself on review sites claiming it is only a neutral free tracking platform not affiliated with any carrier or seller, supporting 2000+ carriers.
- Has official mobile app on Apple App Store and Shopify integration under the same company name; some users find the tracking tool itself functional for legitimate packages.
- High volume of consumer complaints (hundreds documented across platforms) about non-delivery despite tracking showing 'delivered', often linked to Chinese e-commerce dropshipping scams.
- Scamadviser gives high score (100/100 as provided), but this contrasts sharply with user reports on Trustpilot, Reddit, and scam databases.
- JustAnsweropen
"In summary, Track718.com is a fraudulent tracking service that collaborates with affiliate scam websites to deceive customers and obstruct refunds for undelivered orders through fake tracking updates."
- Trustpilot (track718.us)open
"Track718 is a scam site that works alongside other scam sites whom claim packages are delievered when they are infact not nor have ever been sent out."
- PissedConsumeropen
"1.1 out of 5 Based on 841 reviews... Many report missing deliveries and requests for refunds."
- ScamWatcheropen
"Although the website itself may look legit, it’s involved in scamming customers who made a purchase through another fake site by acquiring genuine shipping details to use in the scam."
- BBB Scam Trackeropen
"They called themselves Track718 a logistics company hired by Overably.com. Tracked my purchase from Overably with this service and Track 718 said the Post Office left it in my mailbox... I never received a USPS tracking number."
- Reddit (r/Etsy)open
"Track718 is legit-ish ... The site itself is nothing more than a tool. Your seller did not ship you an item using Track718 , they do not ship anything. It is just a website that takes a tracking number, then searches all shipping services."
Operated by Track718 Technology Network Co., Limited (incorporated Oct 2021 in Hong Kong; addresses listed in Shenzhen, GD and San Po Kong, Hong Kong). Listed as developer for official app and Shopify app.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No contact email found anywhere on the page.
- No phone number listed on the page.
- No postal address visible on the page.
Domain & Encryption
Redirect Chain
- 1301https://track718.com/
- 2301https://www.track718.com/cross-domain
- 3200https://www.track718.us/cross-domain
Server Reputation
Scam-Type Likelihood
1 scam-type patterns detected
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a fake shop.
- No phone number or postal address anywhere on the page.
- Multiple contact / trust-signal red flags on the page.
1 of 13 categories showed signals
We check every URL against 13 distinct scam categories so the verdict tells you not just how risky the page is, but what kind of risk it carries. Each meter pulls from page signals, web reports, our AI analyst, vision, and the scam-network cluster — not from raw AV labels.
- AI analyst tagged this as a fake shop.
- No phone number or postal address anywhere on the page.
- Multiple contact / trust-signal red flags on the page.
Fake-shop warning signs
Signals common to non-delivery scam shops were detected on this site.
- Treat track718.com as unverified
Do not enter credentials or send money until you have independently verified the business.
- If you already paid by card or PayPal — start a chargeback
Contact your bank or card issuer and dispute the charge as "goods not received" or "merchant fraud." PayPal users can open a case in the Resolution Centre. Act within 120 days for card chargebacks in most jurisdictions.
- Save every piece of evidence
Screenshots of the checkout, order confirmation emails, any chat transcripts, and the product listing page. Chargeback and fraud reports go faster when you have receipts.
- OpenReport the shop
Report to the FTC (reportfraud.ftc.gov), Action Fraud UK, or your local consumer-protection body. Post the URL on the MalwareTips scam forum so other buyers can find it.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review marked track718.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
- track718.com currently scores 50/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
- Yes. track718.com presents a valid TLSv1.3 certificate issued by Amazon · Amazon RSA 2048 M04, expiring in 246 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- track718.com is 6.3 years old, registered on 2/13/2020 through Alibaba Cloud Computing (Beijing) Co., Ltd.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- 1 out of 92 antivirus engines in our malware network flagged track718.com as malicious or suspicious (1 outright malicious). Even one detection is a meaningful signal.
- No. track718.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- track718.com resolves to an IP operated by Amazon.com, Inc. in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- Independent trust-rating sites currently show the following for track718.com: ScamAdviser: 100/100. Those scores come from user reviews and their own heuristics, so they are worth comparing against our verdict.
Final Verdict
This site is a logistics tracking aggregator that is frequently used by fraudulent online stores to provide fake delivery updates for non-existent packages.
Other Suspicious reports
User reviews & comments(0)
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