Is traveluro.com legit or a scam?
Traveluro is a hotel-booking reseller with an F-rated BBB profile, 385 complaints, and widespread reports of non-refunds and missing reservations.
These checks passed — but they don't clear the site. A clean antivirus result, valid SSL, and a calm server only mean it isn't hosting malware; they say nothing about whether the business is real. This verdict is based on the site's conduct and content, not a malware detection.
Analysis Summary
Warning signs detected
Traveluro is a hotel-booking reseller with an F-rated BBB profile, 385 complaints, and widespread reports of non-refunds and missing reservations. Several risk indicators suggest caution. This site might be legitimate — but treat it as unverified until you can independently confirm.
Website Preview
Automated page render — captured in a safe sandbox. What an ordinary visitor would see when loading the site.
MT Intelligence
Traveluro operates as a legitimate travel-booking aggregator under the parent company Holisto, with domain registration dating back 5.8 years and active business registration in the United States and Israel. However, the evidence package reveals a pattern of serious customer-service failures: the Better Business Bureau lists 385 complaints against the company with a failure to respond to 374 of them, resulting in an F rating. Consumer reports across TripAdvisor, Reddit, an independent review aggregator, and PissedConsumer consistently describe non-refunds, canceled reservations despite payment, and unresponsive support. While some sources acknowledge Traveluro as a legitimate reseller rather than an outright scam, the frequency and consistency of complaints about refund denial and poor dispute resolution create substantial fraud risk. The page also requests push-notification permission, a common malvertising vector. Our antivirus network flagged the domain as suspicious (Gridinsoft), though no malware was detected.
Web Research Findings
Our live research agent queries scam-report databases, consumer-review sites, news coverage, and general web search for traveluro.com, then cross-checks business-registration records and look-alike domain patterns. Everything below is pulled from what it actually found.
- Domain active for 2134 days (~5.8 years); business started November 2019 per BBB.
- Strongly associated with Holisto (parent/headquarters in Greenwich, CT) and Splittytravel.com; Trustpilot reviews hosted under splittytravel.com profile (~9,400 reviews, ~2.9/5 average).
- BBB gives F rating with 385 complaints filed against Traveluro profile and failure to respond to 374 of them; not accredited.
- Widespread customer complaints on TripAdvisor, Reddit (r/Scams, r/travel, r/hotels), Trustpilot, PissedConsumer, and BBB Scam Tracker about non-refunds, missing/canceled reservations despite payment, poor customer service (unresponsive, han
- Some sources (Clark.com, OneRep) acknowledge it as a legitimate (not outright scam) online travel reseller but highlight high risk due to frequent negative experiences when issues arise.
- Page flagged for Push-Notification Spam; no direct web evidence found linking to malware, but aligns with aggressive marketing complaints.
- Offers appear as very low "special deals" on Google/Expedia/TripAdvisor, leading users to book then face issues at hotel (no record, wrong dates, etc.).
- TripAdvisor Forumopen
"This company is a SCAM. I found Traveluro on Expedia or TripAdvisor for the Conrad Midtown in NYC in March 2022 as a "special deal"."
- Trustpilot (via Trustindex)open
"Traveluro is a scam !!!They're a scam. I called to cancel a reservation 10 days prior & was told I'd receive a refund & confirmation email. A few days later I called again & was told they had no record of the cancellation"
- BBB Scam Trackeropen
"I believe that Traveluro is operating a scam, making hotel or other travel arrangements, charging your credit card for them, canceling them prior to your travel arrangements, and then refusing to refund"
- Reddit r/Scamsopen
"DO NOT! I repeat. DO NOT use Traveluro. This is as close to a scam as you can legally get without being a scam."
- PissedConsumeropen
"Scam scam scam scam they never answer they dont escalate the call they dont fix issues they steal your money"
- Clark.comopen
"Traveluro is not a scam, but is it worth the risk? Traveluro has some positive reviews. But when things go wrong, they go really wrong."
- OneRep.comopen
"Yes, Traveluro is legit for hotels. It's a real accommodation booking platform, just not always the most reliable."
- Reddit r/travelopen
"When I was researching this company there were little to no posts so I’m making one for anyone wanting to hear a success story. I booked a 3 night trip for a Marriott hotel for 1/2 the price"
Operated by Holisto (or Holisto Inc./LTD), linked to Greenwich, CT (US address) and Rishon LeZion (Israel). BBB profiles in Towson, MD (Traveluro) and Greenwich, CT (Holisto parent). Started ~2019. Also tied to Splittytravel.com.
Our research identified substantial complaint activity across consumer platforms. The Better Business Bureau lists 385 complaints against Traveluro with an F rating and failure to respond to 374 complaints. TripAdvisor, Reddit (r/Scams and r/travel), Trustpilot, PissedConsumer, and BBB Scam Tracker all contain reports describing non-refunds, missing or canceled reservations despite payment, and unresponsive customer support. Some sources (Clark.com, OneRep) classify Traveluro as a legitimate travel reseller but emphasize high risk due to frequent negative experiences when disputes occur. A smaller number of positive reviews report successful bookings at discounted rates. The company operates under parent company Holisto with business registration in the United States (Greenwich, CT) and Israel (Rishon LeZion), with operations dating to approximately November 2019.
Antivirus Engines
Security Scans
Checked against the major public blocklists used by browsers and security tools — no hits.
Contact Verification
We fetched the page and looked for real-world contact details. Legitimate businesses almost always publish an email on their own domain, a phone number, and a postal address. Scam shops usually don't.
- No postal address visible on the page.
- Page requests browser push-notification permission — common malvertising vector.
- Scam family match: Push-Notification Spam.
- Contact email on the site's own domain (contactus@traveluro.com).
- Phone number listed (+1 (914) 730-5497).
Domain & Encryption
Redirect Chain
- 1301http://traveluro.com/
- 2200https://www.traveluro.com/cross-domain
Server Reputation
Proceed with caution
Our automated review flagged enough risk that you should treat this site as unverified.
- Treat traveluro.com as unverified
Do not enter credentials or send money until you have independently verified the business.
- Verify the business through independent channels
Check the company's social profiles, registry records, and search for recent news or reviews that are not hosted on the site itself.
- Never use irreversible payment methods
Crypto, gift cards, wire transfers, and cash apps offer zero buyer protection. Use a credit card or PayPal if you must pay.
- OpenShare your experience
If you have additional context, drop a comment below or post on the MalwareTips forum.
Reputation Sources
How this domain rates across independent threat-intelligence and blocklist providers.
Referenced Domains
Outbound domains this page links to or loads resources from. Each links to its own security scan.
Safety FAQ
Common questions about this site, answered directly from the scan data above — so the answers always reflect the latest verdict on this page.
- Our automated security review marked traveluro.com as suspicious. Several warning signs were detected; it may still turn out legitimate, but you should verify it through independent channels before trusting it with money or credentials.
- traveluro.com currently scores 45/100 on our trust scale. We found enough warning signals to recommend caution. Verify the site through independent channels before entering credentials or money.
- Yes. traveluro.com presents a valid TLSv1.3 certificate issued by GlobalSign nv-sa · GlobalSign Atlas R3 DV TLS CA 2026 Q2, expiring in 39 days. Note that SSL only encrypts the connection — it does not guarantee that the site itself is trustworthy.
- traveluro.com is 5.8 years old, registered on 8/13/2020 through Amazon Registrar, Inc.. Scam domains are often freshly registered — a site under 6 months old warrants extra caution.
- 1 out of 92 antivirus engines in our malware network flagged traveluro.com as malicious or suspicious. Even one detection is a meaningful signal.
- No. traveluro.com is not currently listed on the major browser blocklist feeds that modern browsers use.
- traveluro.com resolves to an IP operated by Incapsula Inc in US (usage type: Content Delivery Network). Hosting location alone doesn't make a site good or bad, but unusual geography for a brand's claimed country is one of many signals we weigh.
- This is a permanent record of the scan run on June 17, 2026. The verdict and evidence above reflect that scan and do not change on their own. If circumstances around traveluro.com have changed, MalwareTips staff can run a fresh scan, which re-runs every check from scratch and publishes an updated report.
User reviews & comments(0)
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